Customer Service Representative Jobs in Atlanta, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
GreenDrop Customer Service Attendant
- Lithonia, GA (14 miles from Atlanta, GA)
- 6 hours ago
- Lithonia, GA (14 miles from Atlanta, GA)
- 6 hours ago
GreenDrop Customer Service Attendant 3.1 3.1 out of 5 stars 2929 Turner Hill Road, Lithonia, GA 30038 Job Title: GreenDrop Attendant Who we are: GreenDrop is rapidly expanding to make donating...
- Norcross, GA (16 miles from Atlanta, GA)
- 10 hours ago
- Norcross, GA (16 miles from Atlanta, GA)
- 10 hours ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Customer Service Representative
- Kennesaw, GA (23 miles from Atlanta, GA)
- 11 hours ago
- Kennesaw, GA (23 miles from Atlanta, GA)
- 11 hours ago
Ascension FBO - Customer Service Representative ARE YOU INTERESTED IN WORKING IN AVIATION?...
Associate Client Advocate, Financial Institutions and Professional Services
- Atlanta, GA
- 11 hours ago
- Atlanta, GA
- 11 hours ago
The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal...
Customer Account Representative
- Roswell, GA (21 miles from Atlanta, GA)
- 11 hours ago
- Roswell, GA (21 miles from Atlanta, GA)
- 11 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
- Kennesaw, GA (23 miles from Atlanta, GA)
- 11 hours ago
- Kennesaw, GA (23 miles from Atlanta, GA)
- 11 hours ago
Under regular supervision, the Customer Service Representative provides customer support for a variety of inquiries, including billing issues and product/service concerns....
Customer Service Duty Manager (MOD)
- College Park, GA (8 miles from Atlanta, GA)
- 23 hours ago
- College Park, GA (8 miles from Atlanta, GA)
- 23 hours ago
Great News! Want to work for one of the leading fueling companies in the world? Join Menzies Aviation and be part of our family! As a Menzies Aviation Customer Service Duty Manager, you will be...
As a National Customer Care Rep you will be supporting Vitalants life saving mission by supporting our donors inquires, providing technical support and scheduling assistance via website, live...
Remote Work- Scottdale, GA (8 miles from Atlanta, GA)
- 23 hours ago
- Scottdale, GA (8 miles from Atlanta, GA)
- 23 hours ago
Location: Braselton, GA Positions: Customer Service Representative English and Bilingual Spanish openings!...
Overview Grow your career with an employee-empowered health care organization who offers life-saving, innovative care. Our compassionate and skilled teams are what set us apart from other health...
Overview Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership...
Center Experience / Emergency Dispatch Description The Emory Healthcare Emergency Operator plays a vital role in ensuring the safety and well-being of patients, staff, and visitors across 10 hospitals...
Customer Service Commercial Vehicle Sales Rep
- Doraville, GA (12 miles from Atlanta, GA)
- 1 day ago
- Doraville, GA (12 miles from Atlanta, GA)
- 1 day ago
Customer Service Commercial Vehicle Sales Rep Location: Doraville, GA Type: Contract with potential to go permanent Pay: $18–$21/hr DOE + $15 bonus per order once permanent Schedule:...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Marietta, GA (16 miles from Atlanta, GA)
- 1 day ago
- Marietta, GA (16 miles from Atlanta, GA)
- 1 day ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Demographic Data for Atlanta, GA
Moving to Atlanta, GA? Find some basic demographic data about Atlanta, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Atlanta, GA
Highest Education Level
Customer Service Representatives in Atlanta, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »