Customer Service Representative Jobs in Atlanta, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Roswell, GA (21 miles from Atlanta, GA)
- 4 days ago
- Roswell, GA (21 miles from Atlanta, GA)
- 4 days ago
Yep, that's just another day in the life of a Customer Service Representative at Arrow Exterminators!...
The Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections....
- Norcross, GA (16 miles from Atlanta, GA)
- 4 hours ago
- Norcross, GA (16 miles from Atlanta, GA)
- 4 hours ago
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
- Atlanta, GA (3 miles from Atlanta, GA)
- 4 hours ago
- Atlanta, GA (3 miles from Atlanta, GA)
- 4 hours ago
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
- Hampton, GA (24 miles from Atlanta, GA)
- 6 hours ago
- Hampton, GA (24 miles from Atlanta, GA)
- 6 hours ago
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...
**** Great driving record and work history needed for hire- Need regular license-Teck savvy, **** $ 22 hourly pay-hour days-35-40-hour week a week-working with autonomous vehicles-no touch freight...
Fraud Client Services Representative
- Kennesaw, GA (23 miles from Atlanta, GA)
- 8 hours ago
- Kennesaw, GA (23 miles from Atlanta, GA)
- 8 hours ago
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and...
Store Customer Service Specialist
- Tucker, GA (12 miles from Atlanta, GA)
- 12 hours ago
- Tucker, GA (12 miles from Atlanta, GA)
- 12 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Decatur, GA (5 miles from Atlanta, GA)
- 13 hours ago
- Decatur, GA (5 miles from Atlanta, GA)
- 13 hours ago
Must Haves: Basic computer skills - Understanding of Microsoft Office Suite 2-5+ years of Customer Service experience and/or Sales experience Organized, reliable, & meet deadlines Strong written...
- Sandy Springs, GA (12 miles from Atlanta, GA)
- 15 hours ago
- Sandy Springs, GA (12 miles from Atlanta, GA)
- 15 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Full Time - Customer Service Associate - Tool Rental - Closing
- Smyrna, GA (10 miles from Atlanta, GA)
- 16 hours ago
- Smyrna, GA (10 miles from Atlanta, GA)
- 16 hours ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This...
Part Time - Customer Service - Self Storage Manager
- Sandy Springs, GA (12 miles from Atlanta, GA)
- 16 hours ago
- Sandy Springs, GA (12 miles from Atlanta, GA)
- 16 hours ago
Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including...
Overview Grow your career with an employee-empowered health care organization who offers life-saving, innovative care. Our compassionate and skilled teams are what set us apart from other health...
Customer Service Representative
- Duluth, GA (21 miles from Atlanta, GA)
- 22 hours ago
- Duluth, GA (21 miles from Atlanta, GA)
- 22 hours ago
Services Representative is responsible for the increase in customer satisfaction and retention by providing members, customers, patients and providers with accurate, consistent, timely, and meaningful...
DIVISION : U.S. AutoForce POSITION SUMMARY As influential problem solvers, Customer Service Specialist Offer best in class service and possess a wealth of tire knowledge makes a real difference to...
Demographic Data for Atlanta, GA
Moving to Atlanta, GA? Find some basic demographic data about Atlanta, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Atlanta, GA
Highest Education Level
Customer Service Representatives in Atlanta, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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