Customer Service Representative Jobs in West Palm Beach, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist FT
- Lake Worth, FL (6 miles from West Palm Beach, FL)
- 12 days ago
- Lake Worth, FL (6 miles from West Palm Beach, FL)
- 12 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Bilingual Customer Service Specialist PT
- Riviera Beach, FL (5 miles from West Palm Beach, FL)
- 30+ days ago
- Riviera Beach, FL (5 miles from West Palm Beach, FL)
- 30+ days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Bilingual Customer Service Specialist
- Lake Worth, FL (6 miles from West Palm Beach, FL)
- 60+ days ago
- Lake Worth, FL (6 miles from West Palm Beach, FL)
- 60+ days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Banking Customer Service Representative - Onsite
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 17 hours ago
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 17 hours ago
Your Responsibilities As a Banking Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
Customer Service Representative - Onsite
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 15 days ago
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 15 days ago
Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
Bilingual (Spanish/English) Customer Service Representative - Onsite
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 15 days ago
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 15 days ago
Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
Pharmacy Customer Service Associate
- Delray Beach, FL (18 miles from West Palm Beach, FL)
- 21 hours ago
- Delray Beach, FL (18 miles from West Palm Beach, FL)
- 21 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Deputy Manager
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 22 hours ago
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 22 hours ago
Title: Customer Service Deputy Manager Location: Boca Raton, FL Hybrid Office Requirements: Tuesdays & Wednesdays on-site Pay Range:$85,000 to $90,000 Bonus a 15% Benefits a 2 weeks vacation + 3...
Full-Time Customer Experience Specialist
- West Palm Beach, FL
- 1 day ago
- West Palm Beach, FL
- 1 day ago
Customer Service Associate - Perigold Location: West Palm Beach, FL Brief Overview of Position Perigold's Physical Retail team is reinventing the shopping experience for luxury Home by curating...
Customer Service Representative - Driving
- West Palm Beach, FL
- 1 day ago
- West Palm Beach, FL
- 1 day ago
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So theres no fumbling with...
Client Services Associate - BOCA RATON, FL
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 1 day ago
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 1 day ago
The Client Services Associate is a developing professional role. This role identifies policy and applies specialty knowledge in monitoring and assessing processes and data. Integrates established...
Service Finance Customer Service Representative - Spanish (Spanish/English)
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 1 day ago
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 1 day ago
Achieve acceptable call monitoring scores in each call category....
Customer Service Representative
- Boynton Beach, FL (13 miles from West Palm Beach, FL)
- 2 days ago
- Boynton Beach, FL (13 miles from West Palm Beach, FL)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Specialist
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 2 days ago
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 2 days ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Customer Service Associate - Temporary
- Lantana, FL (10 miles from West Palm Beach, FL)
- 2 days ago
- Lantana, FL (10 miles from West Palm Beach, FL)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for West Palm Beach, FL
Moving to West Palm Beach, FL? Find some basic demographic data about West Palm Beach, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in West Palm Beach, FL
Highest Education Level
Customer Service Representatives in West Palm Beach, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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