Customer Service Representative Jobs in Titusville, FL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 30 Jobs

Inside Sales and Customer Care Agent

  • Rockledge, FL (19 miles from Titusville, FL)
  • 10 days ago
  • Rockledge, FL (19 miles from Titusville, FL)
  • 10 days ago

Position Summary: The primary duty of an Inside Sales & Customer Support Specialist is to sell additional services to existing and former customers by phone. They will also provide administrative...

Pharmacy Customer Service Associate

  • Merritt Island, FL (22 miles from Titusville, FL)
  • 21 hours ago
  • Merritt Island, FL (22 miles from Titusville, FL)
  • 21 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Part-Time Remote Customer Service Representative

  • Alafaya, FL (14 miles from Titusville, FL)
  • 1 day ago
  • Alafaya, FL (14 miles from Titusville, FL)
  • 1 day ago

We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....

Remote Work

Customer Service Associate

  • Oviedo, FL (23 miles from Titusville, FL)
  • 3 days ago
  • Oviedo, FL (23 miles from Titusville, FL)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Bilingual Customer Service Specialist (Spanish)

  • Cocoa, FL (13 miles from Titusville, FL)
  • 4 days ago
  • Cocoa, FL (13 miles from Titusville, FL)
  • 4 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Customer Service Specialist - GreenUp Cocoa

  • Rockledge, FL (19 miles from Titusville, FL)
  • 5 days ago
  • Rockledge, FL (19 miles from Titusville, FL)
  • 5 days ago

Based in Orlando, Florida, Massey Services is one of the nations largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating...

Customer Service Representative

  • Rockledge, FL (19 miles from Titusville, FL)
  • 16 days ago
  • Rockledge, FL (19 miles from Titusville, FL)
  • 16 days ago

MISSION: The mission of BAC is to provide persons with disabilities innovative services and opportunities to achieve personal success. JOB SUMMARY: Answer incoming calls from Department of Defense...

Customer Service - Self Storage Manager

  • Union Park, FL (24 miles from Titusville, FL)
  • 22 days ago
  • Union Park, FL (24 miles from Titusville, FL)
  • 22 days ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Customer Service Representative

  • Oviedo, FL (23 miles from Titusville, FL)
  • 24 days ago
  • Oviedo, FL (23 miles from Titusville, FL)
  • 24 days ago

We are looking to add a Customer Service Representative to our team at Oviedo Pet Resort CORE RESPONSIBILITES (include but are not limited to): Supports Mission, Vision and Values of Destination Pet...

Customer Service Associate

  • Merritt Island, FL (22 miles from Titusville, FL)
  • 25 days ago
  • Merritt Island, FL (22 miles from Titusville, FL)
  • 25 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...

KFC Team Member (Customer Service or Cook)

  • Oviedo, FL (23 miles from Titusville, FL)
  • 30+ days ago
  • Oviedo, FL (23 miles from Titusville, FL)
  • 30+ days ago

When you join the KFC Brand, you join our Family! Our KFC Family takes pride in our high quality standards, southern-inspired hospitality and serving guests our world-famous chicken! We have a...

Retail Customer Service Cashier

  • Mims, FL (13 miles from Titusville, FL)
  • 30+ days ago
  • Mims, FL (13 miles from Titusville, FL)
  • 30+ days ago

Req ID: 452737 Address: 4440 Highway 46 Mims, FL, 32754 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...

Customer Service Rep(05122) - 500 Barton Blvd

  • Rockledge, FL (19 miles from Titusville, FL)
  • 60+ days ago
  • Rockledge, FL (19 miles from Titusville, FL)
  • 60+ days ago

Company Description Job Description Receive and process telephone orders. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product Clean equipment and facility...

Customer Service Rep(03233) - 1540 N Singleton Ave

  • Titusville, FL
  • 60+ days ago
  • Titusville, FL
  • 60+ days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Rep(03130) - 1990 Michigan Avenue

  • Cocoa, FL (13 miles from Titusville, FL)
  • 90+ days ago
  • Cocoa, FL (13 miles from Titusville, FL)
  • 90+ days ago

Company Description Job Description Receive and process telephone orders. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product Clean equipment and facility...

Demographic Data for Titusville, FL

Moving to Titusville, FL? Find some basic demographic data about Titusville, FL below.


Local
National
60,343
1,215
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Titusville, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Titusville, FL offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Titusville, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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