Customer Service Representative Jobs in Tallahassee, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
This FULL-TIME position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their...
As a Customer Service & Sales Associate, you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer rentals but will...
- Monticello, FL (23 miles from Tallahassee, FL)
- 10 hours ago
- Monticello, FL (23 miles from Tallahassee, FL)
- 10 hours ago
Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be...
- Woodville, FL (7 miles from Tallahassee, FL)
- 20 hours ago
- Woodville, FL (7 miles from Tallahassee, FL)
- 20 hours ago
Join us and experience Bunnings from the other side of the counter! What's in it for you when you're part of our team: Team discount at Bunnings and other Wesfarmers brands including Kmart, Target...
Hi hope you are doing well, We have an immediate requirement from with our client, please go through below role. If you are interested please share your resume with contact details to Job Title :...
Wilson Language Training Customer Success Specialist in Tallahassee , Florida Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are...
WindStream Communications Analyst II-Customer Service in Tallahassee , Florida Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers...
Team Lead, Customer Service (Must Have Prior Pharmacy & Medical Benefits Knowledge)
- Tallahassee, FL
- 3 days ago
- Tallahassee, FL
- 3 days ago
Collaboration Opportunities: Team Leads work directly with our Supervisors and Customer Service Representatives (CSR's) to assist with providing support to health plan members, providers and/or their...
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global...
Bilingual Customer Service - Govt Public Trust Clearance - Spanish-English - Remote USA
- Tallahassee, FL
- 4 days ago
- Tallahassee, FL
- 4 days ago
As a Temporary Bilingual Customer Service Representative - Govt Public Trust Clearance - Spanish English working remotely, youll be a part of bringing humanity to business....
Remote WorkCentene Corporation Customer Service Advocate I in Tallahassee , Florida You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a...
Job Seekers can review the Job Applicant Privacy Policy by clicking here (. Job Description : JOB SUMMARY The ITSM Customer Service Intern will support the IT Service Management (ITSM) team in...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Job Description Cansortium Inc is a vertically integrated cultivator, processor, formulator, and retailer of Premium Cannabis Products currently operating in Florida, Pennsylvania and Texas as...
Overview Where Better Careers Begin! Massage Envy of Kerry Forest: 2887 Kerry Forest Parkway. Tallahassee, FL 32312 Do you have a passion for helping others? At the Massage Envy of Kerry Forest...
Demographic Data for Tallahassee, FL
Moving to Tallahassee, FL? Find some basic demographic data about Tallahassee, FL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Tallahassee, FL
Highest Education Level
Customer Service Representatives in Tallahassee, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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