Customer Service Representative Jobs in Sarasota, FL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 83 Jobs

Customer Service Representative - PT

  • Sarasota, FL
  • 4 days ago
  • Sarasota, FL
  • 4 days ago

$15.00/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Flexible Customer Service Associate

  • Sarasota, FL
  • 8 days ago
  • Sarasota, FL
  • 8 days ago

The Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections....

UPG Counter Sales Associate

  • Sarasota, FL
  • 14 days ago
  • Sarasota, FL
  • 14 days ago

How you will do it: Communicates daily with customers via phone, fax, e-mail Enters customer orders into Order entry system the same day the order is received Promotes and supports sales promotions....

Store Customer Service Specialist

  • Sarasota, FL
  • 90+ days ago
  • Sarasota, FL
  • 90+ days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Gate Agent (Part-Time)

  • Sarasota, FL
  • 7 hours ago
  • Sarasota, FL
  • 7 hours ago

We cant wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way...

Customer Service Technician

  • Sarasota, FL
  • 8 hours ago
  • Sarasota, FL
  • 8 hours ago

Madison Medical is committed to pioneering the medical and life science solutions of tomorrow. We are driven by a mission to make healthcare safer, healthier and more productive. Our businesses...

Customer Service Person For Dry Cleaners

  • Bradenton, FL (6 miles from Sarasota, FL)
  • 16 hours ago
  • Bradenton, FL (6 miles from Sarasota, FL)
  • 16 hours ago

un customer service person for dry cleaners (lakewood ranch/Sarasota) ...5 compensation: let you know employment type: job title: customer service Hello, WE need someone for front counter person...

Payroll & Client Service Specialist

  • Lakewood Ranch, FL (10 miles from Sarasota, FL)
  • 16 hours ago
  • Lakewood Ranch, FL (10 miles from Sarasota, FL)
  • 16 hours ago

Payroll & Client Service Specialist 3.0 3.0 out of 5 stars Lakewood Ranch, FL 34202 Description Insurance Office of America (IOA) is the fourth largest privately held insurance brokerage in the...

Remote Work

Customer Service - Self Storage Manager

  • Sarasota, FL
  • 19 hours ago
  • Sarasota, FL
  • 19 hours ago

Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including...

Client Service Associate

  • Sarasota, FL
  • 1 day ago
  • Sarasota, FL
  • 1 day ago

POSITION SUMMARY Client Service Associates help shape the future of service by modernizing the client experience through an elevated standard of care. The Client Service Associate assists with the...

Customer Service Person For Dry Cleaners

  • Bradenton, FL (6 miles from Sarasota, FL)
  • 2 days ago
  • Bradenton, FL (6 miles from Sarasota, FL)
  • 2 days ago

Hello, WE need someone for front counter person for Dry Cleaners, in Lakewood ranch and Sarasota, need ASAP

Customer Service Associate

  • Nokomis, FL (15 miles from Sarasota, FL)
  • 4 days ago
  • Nokomis, FL (15 miles from Sarasota, FL)
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Specialist

  • Sarasota, FL
  • 4 days ago
  • Sarasota, FL
  • 4 days ago

Call center experience strongly preferred. Bilingual (fluent Spanish) preferred. The expected salary range for this position is $35,348.54 - $44,185.67....

Customer Service Representative

  • Sarasota, FL (1 mile from Sarasota, FL)
  • 6 days ago
  • Sarasota, FL (1 mile from Sarasota, FL)
  • 6 days ago

Job ID: 506572 Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside....

Customer Service/Sales

  • Sarasota, FL
  • 6 days ago
  • Sarasota, FL
  • 6 days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Demographic Data for Sarasota, FL

Moving to Sarasota, FL? Find some basic demographic data about Sarasota, FL below.


Local
National
254,743
11,766
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Sarasota, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Sarasota, FL offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Sarasota, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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