Customer Service Representative Jobs in Pompano Beach, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Banking Customer Service Representative - Onsite
- Pompano Beach, FL
- 5 hours ago
- Pompano Beach, FL
- 5 hours ago
Your Responsibilities As a Banking Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
Bilingual (Spanish/English) Customer Service Representative - Onsite
- Hollywood, FL (14 miles from Pompano Beach, FL)
- 5 hours ago
- Hollywood, FL (14 miles from Pompano Beach, FL)
- 5 hours ago
Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
Customer Service Representative - Onsite
- Boca Raton, FL (8 miles from Pompano Beach, FL)
- 14 days ago
- Boca Raton, FL (8 miles from Pompano Beach, FL)
- 14 days ago
Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
Pharmacy Customer Service Associate
- Delray Beach, FL (15 miles from Pompano Beach, FL)
- 9 hours ago
- Delray Beach, FL (15 miles from Pompano Beach, FL)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
BL Customer Service Specialist PT
- Sunrise, FL (8 miles from Pompano Beach, FL)
- 10 hours ago
- Sunrise, FL (8 miles from Pompano Beach, FL)
- 10 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Deputy Manager
- Boca Raton, FL (8 miles from Pompano Beach, FL)
- 10 hours ago
- Boca Raton, FL (8 miles from Pompano Beach, FL)
- 10 hours ago
Title: Customer Service Deputy Manager Location: Boca Raton, FL Hybrid Office Requirements: Tuesdays & Wednesdays on-site Pay Range:$85,000 to $90,000 Bonus a 15% Benefits a 2 weeks vacation + 3...
Client Service Representative, National Accounts
- Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
- 11 hours ago
- Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
- 11 hours ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Davie, FL (10 miles from Pompano Beach, FL)
- 11 hours ago
- Davie, FL (10 miles from Pompano Beach, FL)
- 11 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Scheduler / Retail Sales Associate / Customer Service / Receptionist
- Pompano Beach, FL
- 1 day ago
- Pompano Beach, FL
- 1 day ago
Overview If you're looking for a scheduling / front desk receptionist / retail sales associate / customer service position AND have MASSAGE/WELLNESS/FITNESS/MEDICAL FRONT DESK EXPERIENCE then look...
Client Services Associate - BOCA RATON, FL
- Boca Raton, FL (8 miles from Pompano Beach, FL)
- 1 day ago
- Boca Raton, FL (8 miles from Pompano Beach, FL)
- 1 day ago
The Client Services Associate is a developing professional role. This role identifies policy and applies specialty knowledge in monitoring and assessing processes and data. Integrates established...
At Spring Footwear Corp, we've been delivering comfort, style, and quality footwear since 1991. Our mission is simple: help people look and feel their best, one step at a time. We are a...
Service Finance Customer Service Representative - Spanish (Spanish/English)
- Boca Raton, FL (8 miles from Pompano Beach, FL)
- 1 day ago
- Boca Raton, FL (8 miles from Pompano Beach, FL)
- 1 day ago
Achieve acceptable call monitoring scores in each call category....
Customer Service Representative
- North Miami, FL (23 miles from Pompano Beach, FL)
- 1 day ago
- North Miami, FL (23 miles from Pompano Beach, FL)
- 1 day ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Retail Customer Service Specialist
- Boca Raton, FL (8 miles from Pompano Beach, FL)
- 1 day ago
- Boca Raton, FL (8 miles from Pompano Beach, FL)
- 1 day ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Demographic Data for Pompano Beach, FL
Moving to Pompano Beach, FL? Find some basic demographic data about Pompano Beach, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Pompano Beach, FL
Highest Education Level
Customer Service Representatives in Pompano Beach, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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