Customer Service Representative Jobs in Plantation, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Hialeah, FL (20 miles from Plantation, FL)
- 7 hours ago
- Hialeah, FL (20 miles from Plantation, FL)
- 7 hours ago
Please apply from a laptop or desktop. Three things to DECIDE if contract work is for you: Omni Platform Overview - Click to review BEFORE starting your registration to qualify! Overview Omni...
Remote WorkBilingual Customer Service Representative
- Boca Raton, FL (15 miles from Plantation, FL)
- 15 hours ago
- Boca Raton, FL (15 miles from Plantation, FL)
- 15 hours ago
Job ID Number R4956 Employment Type Full time Worksite Flexibility Onsite Job Summary As the Bilingual Front Counter Customer Service Representative, you will be responsible for face-to-face customer...
Customer Service Representative
- Miami Gardens, FL (16 miles from Plantation, FL)
- 8 days ago
- Miami Gardens, FL (16 miles from Plantation, FL)
- 8 days ago
As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Representative - Onsite
- Ft Lauderdale, FL (3 miles from Plantation, FL)
- 11 days ago
- Ft Lauderdale, FL (3 miles from Plantation, FL)
- 11 days ago
Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
Bilingual Spanish/English Banking Customer Service Representative - Onsite
- Boca Raton, FL (15 miles from Plantation, FL)
- 11 days ago
- Boca Raton, FL (15 miles from Plantation, FL)
- 11 days ago
Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
Banking Customer Service Representative - Onsite
- Ft Lauderdale, FL (3 miles from Plantation, FL)
- 11 days ago
- Ft Lauderdale, FL (3 miles from Plantation, FL)
- 11 days ago
Your Responsibilities As a Banking Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
BL Zone Customer Service Specialist PT
- Sunrise, FL (3 miles from Plantation, FL)
- 13 days ago
- Sunrise, FL (3 miles from Plantation, FL)
- 13 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
BL Customer Service Specialist PT
- Pompano Beach, FL (7 miles from Plantation, FL)
- 30+ days ago
- Pompano Beach, FL (7 miles from Plantation, FL)
- 30+ days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Pharmacy Customer Service Associate
- Pompano Beach, FL (7 miles from Plantation, FL)
- 2 hours ago
- Pompano Beach, FL (7 miles from Plantation, FL)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Support Representative
- Boca Raton, FL (15 miles from Plantation, FL)
- 3 hours ago
- Boca Raton, FL (15 miles from Plantation, FL)
- 3 hours ago
About the Role: Ooma offers consumer and business products that provide low-cost U.S. and Canadian services. The role of the Customer Care candidate is a technical support position in a...
Customer Service / Lot Attendant
- Wilton Manors, FL (3 miles from Plantation, FL)
- 3 hours ago
- Wilton Manors, FL (3 miles from Plantation, FL)
- 3 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Bilingual Customer Account Representative
- Fort Lauderdale, FL (3 miles from Plantation, FL)
- 4 hours ago
- Fort Lauderdale, FL (3 miles from Plantation, FL)
- 4 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Representative
- Hialeah, FL (20 miles from Plantation, FL)
- 5 hours ago
- Hialeah, FL (20 miles from Plantation, FL)
- 5 hours ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
- Hollywood, FL (9 miles from Plantation, FL)
- 5 hours ago
- Hollywood, FL (9 miles from Plantation, FL)
- 5 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
What You'll Do: Develop, lead and coach a team of virtual veterinary customer service representatives supporting Chewy customers, primarily for Chewy Vet Care Clinics....
Demographic Data for Plantation, FL
Moving to Plantation, FL? Find some basic demographic data about Plantation, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Plantation, FL
Highest Education Level
Customer Service Representatives in Plantation, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Reception
- Inbound/Outbound Calling
- Reimbursement
- Energetic
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »