Customer Service Representative Jobs in Pensacola, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Navarre, FL (19 miles from Pensacola, FL)
- 30+ days ago
- Navarre, FL (19 miles from Pensacola, FL)
- 30+ days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Service Representatives Location: Pensacola, FL - 32534 Positions available: 1 Job #: 2273716 Source: Closets by Design Posted: 3/11/2025 Web Site: www.closetsbydesign.com Job Type: Full Time (30 Hours...
Customer Service Representative - Patient Registration
- Pensacola, FL
- 15 hours ago
- Pensacola, FL
- 15 hours ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Salary Not Available Position range in Pensacola-Ferry Pass-Brent, FL Metropolitan Statistical Area $33k - $45k Per Year Customer Advocate Crown Health Care Laundry Services Occupation: Customer Service...
Bilingual Customer Service Representative
- Milton, FL (17 miles from Pensacola, FL)
- 3 days ago
- Milton, FL (17 miles from Pensacola, FL)
- 3 days ago
Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....
Customer Service Representative, Full or Part Time
- Pensacola, FL
- 3 days ago
- Pensacola, FL
- 3 days ago
Store 2704727: 8000 US Hwy 98 W, Pensacola, Florida 32506 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Navarre, FL (19 miles from Pensacola, FL)
- 3 days ago
- Navarre, FL (19 miles from Pensacola, FL)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service - Self Storage Manager
- Navarre, FL (19 miles from Pensacola, FL)
- 5 days ago
- Navarre, FL (19 miles from Pensacola, FL)
- 5 days ago
Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service & Retail Front Desk Associate - Store #28 - 7997 Pensacola Blvd. Pensacola
- Pensacola, FL
- 8 days ago
- Pensacola, FL
- 8 days ago
Prior phone or call center experience is a plus! or more in markets with a higher cost of living #LI-DNI #DBHVOL...
Customer Service Return Agent Pensacola, FL Airport
- Pensacola, FL
- 9 days ago
- Pensacola, FL
- 9 days ago
Overview Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be...
Demographic Data for Pensacola, FL
Moving to Pensacola, FL? Find some basic demographic data about Pensacola, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Pensacola, FL
Highest Education Level
Customer Service Representatives in Pensacola, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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