Customer Service Representative Jobs in Pensacola, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Part Time - Customer Service Associate - Tool Rental - Flexible
- Pensacola, FL
- 7 hours ago
- Pensacola, FL
- 7 hours ago
Full Time Asset Protection Agent Day 4301 West Fairfield Drive Location Pensacola, FL (SW Pensacola) 1142 Category Store Operations Job Id JR02080449 Job Type Full time Department Customer Greeter...
Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be...
To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation. Provide information regarding Client's...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service - Self Storage Manager
- Pace, FL (16 miles from Pensacola, FL)
- 4 days ago
- Pace, FL (16 miles from Pensacola, FL)
- 4 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Representative
- Cantonment, FL (14 miles from Pensacola, FL)
- 4 days ago
- Cantonment, FL (14 miles from Pensacola, FL)
- 4 days ago
Store 2709092: 2611 S Hwy 29, Cantonment, Florida 32533 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Member Service Representative (Full-Time) - Davis Hwy-Pensacola
- Pensacola, FL
- 6 days ago
- Pensacola, FL
- 6 days ago
Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings,...
Join Our Team as a Member Service Representative (MSR)! Location: Pensacola, Florida Pay Rate: $17.50 per hour Employment Type: Contract to Hire Start Date: May 12 About Us: Are you ready to make...
Member Service Representative Pensacola, FL Training Fully In-Office (Hybrid Schedule thereafter) Pay: $17/hr Training Schedule: M-F 7:30am - 4pm CST Schedules Range: Mon-Sat 8:30am-5am CST...
Pharmacy Customer Service Associate
- Pace, FL (16 miles from Pensacola, FL)
- 8 days ago
- Pace, FL (16 miles from Pensacola, FL)
- 8 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
6061 - Pensacola - 6450 Pensacola Blvd, Pensacola, Florida, 32505-1702 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
Overnight Customer Service Representative With Shift Differential Pay
- Cantonment, FL (14 miles from Pensacola, FL)
- 9 days ago
- Cantonment, FL (14 miles from Pensacola, FL)
- 9 days ago
Store 2709092: 2611 S Hwy 29, Cantonment, Florida 32533 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative (Universal Service Advisor)
- Pensacola, FL
- 13 days ago
- Pensacola, FL
- 13 days ago
Customer Service Representative (Universal Service Advisor) STATEMENT OF FUNCTION: This position is assigned to Career Source Escarosa in Pensacola, FL....
Salary Not Available Abeka Customer Service (Remote/Full Time) Pensacola Christian College Location: Pensacola, FL - 32503 Positions available: 1 Job #: R0001683 Source: Pensacola Christian...
Remote WorkSalary Not Available Abeka Customer Service Inbound Agent Pensacola Christian College Location: Pensacola, FL - 32503 Positions available: 1 Job #: R0001555 Source: Pensacola Christian College...
Demographic Data for Pensacola, FL
Moving to Pensacola, FL? Find some basic demographic data about Pensacola, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Pensacola, FL
Highest Education Level
Customer Service Representatives in Pensacola, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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