Customer Service Representative Jobs in Pembroke Pines, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Client Services Representative
- Miami Lakes, FL (8 miles from Pembroke Pines, FL)
- 1 day ago
- Miami Lakes, FL (8 miles from Pembroke Pines, FL)
- 1 day ago
Job Functions, Duties, Responsibilities and Position Qualifications: We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are...
Banking Customer Service Representative - Onsite
- Pompano Beach, FL (17 miles from Pembroke Pines, FL)
- 1 day ago
- Pompano Beach, FL (17 miles from Pembroke Pines, FL)
- 1 day ago
Your Responsibilities As a Banking Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
Bilingual (Spanish/English) Customer Service Representative - Onsite
- Hollywood, FL (5 miles from Pembroke Pines, FL)
- 1 day ago
- Hollywood, FL (5 miles from Pembroke Pines, FL)
- 1 day ago
Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
Customer Service Representative - Onsite
- Hialeah, FL (10 miles from Pembroke Pines, FL)
- 14 days ago
- Hialeah, FL (10 miles from Pembroke Pines, FL)
- 14 days ago
Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
Customer Service Rep/Collections
- Pompano Beach, FL (17 miles from Pembroke Pines, FL)
- 5 hours ago
- Pompano Beach, FL (17 miles from Pembroke Pines, FL)
- 5 hours ago
Service Representative....
Customer Service & Inside Sales Representatives
- Fort Lauderdale, FL (10 miles from Pembroke Pines, FL)
- 6 hours ago
- Fort Lauderdale, FL (10 miles from Pembroke Pines, FL)
- 6 hours ago
What you'll do: Working as a Customer Service representative Schedule is Monday through Friday Shift start time is 6:00 am Qualifications & Experience What you'll need: 1 year of customer service experience...
Customer Service /Warehouse Agent
- Fort Lauderdale, FL (10 miles from Pembroke Pines, FL)
- 6 hours ago
- Fort Lauderdale, FL (10 miles from Pembroke Pines, FL)
- 6 hours ago
What you'll do: Working as a Customer Service representative Schedule is Monday through Friday Shift start time is 06:00 AM Qualifications & Experience What you'll need: 1 year of customer service experience...
Part-Time Customer Service Representative
- Pembroke Pines, FL
- 6 hours ago
- Pembroke Pines, FL
- 6 hours ago
Part-Time Customer Service Representative Department: Assistance - CSR Location: Pembroke Pines, FL Why work with us?...
Pet Adoptions Customer Service Representative
- Dania Beach, FL (6 miles from Pembroke Pines, FL)
- 10 hours ago
- Dania Beach, FL (6 miles from Pembroke Pines, FL)
- 10 hours ago
Are you compassionate about animals? Do you want to work for an organization with a great cause? Join our wonderful team of dedicated employees! The Humane Society of Broward County, Inc., is a...
Loan Services and Customer Support Representative
- Miami, FL (15 miles from Pembroke Pines, FL)
- 10 hours ago
- Miami, FL (15 miles from Pembroke Pines, FL)
- 10 hours ago
Loan Services and Customer Support Representative Miami, FL Working hours are noon to 8 pm ET every day. We are looking for a motivated and detail-oriented Loan Services and Customer Support...
Miami Cancer Institute Customer Care Agent, Consumer Access, FT, Shift 8A-5P
- Miami, FL (15 miles from Pembroke Pines, FL)
- 10 hours ago
- Miami, FL (15 miles from Pembroke Pines, FL)
- 10 hours ago
This position demonstrates service excellence and positive interpersonal skills in dealing with others including patients of all ages, families, community members, and employees. Operates...
Remote WorkRetail Customer Service Associate
- North Miami Beach, FL (5 miles from Pembroke Pines, FL)
- 10 hours ago
- North Miami Beach, FL (5 miles from Pembroke Pines, FL)
- 10 hours ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service Parcel Specialist
- Hollywood, FL (5 miles from Pembroke Pines, FL)
- 10 hours ago
- Hollywood, FL (5 miles from Pembroke Pines, FL)
- 10 hours ago
POSITION SUMMARY: This team member will have primary responsibility for coordinating the inbound/outbound package activities of the in-center parcel management operation. This team member will be...
- Miami Beach, FL (16 miles from Pembroke Pines, FL)
- 19 hours ago
- Miami Beach, FL (16 miles from Pembroke Pines, FL)
- 19 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Hialeah, FL (10 miles from Pembroke Pines, FL)
- 21 hours ago
- Hialeah, FL (10 miles from Pembroke Pines, FL)
- 21 hours ago
Client Advocate Location: 15001 NW 79 CT Miami Lakes, FL 33016 Terms: Full-time Pay: $18/hr. Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service...
Demographic Data for Pembroke Pines, FL
Moving to Pembroke Pines, FL? Find some basic demographic data about Pembroke Pines, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Pembroke Pines, FL
Highest Education Level
Customer Service Representatives in Pembroke Pines, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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