Customer Service Representative Jobs in Palm Springs, FL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 127 Jobs

Bilingual Customer Service Representative

  • Boca Raton, FL (21 miles from Palm Springs, FL)
  • 10 hours ago
  • Boca Raton, FL (21 miles from Palm Springs, FL)
  • 10 hours ago

Job ID Number R4956 Employment Type Full time Worksite Flexibility Onsite Job Summary As the Bilingual Front Counter Customer Service Representative, you will be responsible for face-to-face customer...

Customer Service Representative

  • West Palm Beach, FL (4 miles from Palm Springs, FL)
  • 1 day ago
  • West Palm Beach, FL (4 miles from Palm Springs, FL)
  • 1 day ago

As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Bilingual Spanish/English Banking Customer Service Representative - Onsite

  • Boca Raton, FL (21 miles from Palm Springs, FL)
  • 11 days ago
  • Boca Raton, FL (21 miles from Palm Springs, FL)
  • 11 days ago

Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....

Customer Service Representative - Onsite

  • Boca Raton, FL (21 miles from Palm Springs, FL)
  • 11 days ago
  • Boca Raton, FL (21 miles from Palm Springs, FL)
  • 11 days ago

Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....

Banking Customer Service Representative - Onsite

  • Boca Raton, FL (21 miles from Palm Springs, FL)
  • 11 days ago
  • Boca Raton, FL (21 miles from Palm Springs, FL)
  • 11 days ago

Your Responsibilities As a Banking Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....

Store Customer Service Specialist PT

  • West Palm Beach, FL (4 miles from Palm Springs, FL)
  • 30+ days ago
  • West Palm Beach, FL (4 miles from Palm Springs, FL)
  • 30+ days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Senior Customer Service Representative

  • Jupiter, FL (19 miles from Palm Springs, FL)
  • 4 hours ago
  • Jupiter, FL (19 miles from Palm Springs, FL)
  • 4 hours ago

Assists Customer Service Representatives with escalated customer concerns and effectively manages conflict....

Customer Service Representative

  • Boca Raton, FL (21 miles from Palm Springs, FL)
  • 10 hours ago
  • Boca Raton, FL (21 miles from Palm Springs, FL)
  • 10 hours ago

Service Center Boca Raton JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Customer Service Associate - Temporary

  • Boca Raton, FL (21 miles from Palm Springs, FL)
  • 11 hours ago
  • Boca Raton, FL (21 miles from Palm Springs, FL)
  • 11 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Buying Assistant and Customer Service Coordinator

  • Boca Raton, FL (21 miles from Palm Springs, FL)
  • 19 hours ago
  • Boca Raton, FL (21 miles from Palm Springs, FL)
  • 19 hours ago

YOUR CALL TO ADVENTURE! DOXA is a family-owned company located in Switzerland known for its legendary orange dial diving watches. We are looking for a dedicated and meticulous Buying Assistant and...

Customer Service Associate

  • West Delray Beach, FL (15 miles from Palm Springs, FL)
  • 21 hours ago
  • West Delray Beach, FL (15 miles from Palm Springs, FL)
  • 21 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative (Central Billing Office) Onsite - Boynton Beach, FL

  • Boynton Beach, FL (9 miles from Palm Springs, FL)
  • 1 day ago
  • Boynton Beach, FL (9 miles from Palm Springs, FL)
  • 1 day ago

Position Summary: We have an exciting opportunity to join our team as a Customer Service Representative (Central Billing Office)....

Retail Customer Service

  • Royal Palm Beach, FL (7 miles from Palm Springs, FL)
  • 1 day ago
  • Royal Palm Beach, FL (7 miles from Palm Springs, FL)
  • 1 day ago

Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....

Customer Service Representative, Service Parts Department

  • North Palm Beach, FL (9 miles from Palm Springs, FL)
  • 1 day ago
  • North Palm Beach, FL (9 miles from Palm Springs, FL)
  • 1 day ago

Service Representative to support the Service Parts Department....

Customer Service

  • Palm Beach, FL (3 miles from Palm Springs, FL)
  • 1 day ago
  • Palm Beach, FL (3 miles from Palm Springs, FL)
  • 1 day ago

Values at PublicSquare, Credova, and EveryLife: We are united in our commitment to freedom and truth - that's what makes us Americans. We will always protect the family unit and celebrate the...

Demographic Data for Palm Springs, FL

Moving to Palm Springs, FL? Find some basic demographic data about Palm Springs, FL below.


Local
National
21,536,064
615,315

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Palm Springs, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Palm Springs, FL offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Palm Springs, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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