Customer Service Representative Jobs in Ocala, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
As a Customer Service Representative II (CSR II), you are responsible for assisting internal and external customers and sales representatives with order entry with professionalism, skill, and expediency...
Customer Service Rep(03271) - 356 Shopping Center Dr
- Wildwood, FL (24 miles from Ocala, FL)
- 2 days ago
- Wildwood, FL (24 miles from Ocala, FL)
- 2 days ago
Company Description Job Description Handling customer orders and making pizzas. Qualifications Additional Information
Overview PAY RANGE $17 TO $20 AN HOUR We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on...
Service company opening satelite offices in Ocala. Looking for candidates for office customer service, account representatives and project coordinators. Ground floor opportunity. Will train no...
Veterinary Client Service Representative
- The Villages, FL (20 miles from Ocala, FL)
- 3 days ago
- The Villages, FL (20 miles from Ocala, FL)
- 3 days ago
VCA Buffalo Ridge Animal Hospital is seeking an experienced, full-time, caring, hardworking, and experienced Veterinary Receptionist to become part of our already incredible team! Candidates must...
- Lady Lake, FL (21 miles from Ocala, FL)
- 8 days ago
- Lady Lake, FL (21 miles from Ocala, FL)
- 8 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
Customer Service Representative
- Weirsdale, FL (17 miles from Ocala, FL)
- 10 days ago
- Weirsdale, FL (17 miles from Ocala, FL)
- 10 days ago
Store 2722105: 13873 SE Hwy 42, Weirsdale, Florida 32195 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Lady Lake, FL (21 miles from Ocala, FL)
- 12 days ago
- Lady Lake, FL (21 miles from Ocala, FL)
- 12 days ago
Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Representative - 440 Required
- The Villages, FL (20 miles from Ocala, FL)
- 15 days ago
- The Villages, FL (20 miles from Ocala, FL)
- 15 days ago
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk...
Based in Orlando, Florida, Massey Services is one of the nations largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating...
Customer Service Rep(04943) - 5830 SE Abshier Blvd
- Belleview, FL (10 miles from Ocala, FL)
- 18 days ago
- Belleview, FL (10 miles from Ocala, FL)
- 18 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Onsite Only) Customer Service Representative Job Category: Operations Requisition Number: ONSIT001527 Posting Details Posted: March 24, 2025 Full-Time Locations 1 location Ocala, FL 34470, USA Job Details...
Registered Client Service Associate
- The Villages, FL (20 miles from Ocala, FL)
- 21 days ago
- The Villages, FL (20 miles from Ocala, FL)
- 21 days ago
POSITION SUMMARY Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis....
Classification Title: OPS Veterinary Client Service Representative Job Description: The UF Pet Emergency Treatment Services in Ocala Florida is seeking a part- time Client Service Representative...
Demographic Data for Ocala, FL
Moving to Ocala, FL? Find some basic demographic data about Ocala, FL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Ocala, FL
Highest Education Level
Customer Service Representatives in Ocala, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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