Customer Service Representative Jobs in Naples, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist 3.8 3.8 out of 5 stars Naples, FL This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and...
Customer Service Rep(03852) - 26455 Old 41 Rd
- Bonita Springs, FL (13 miles from Naples, FL)
- 1 day ago
- Bonita Springs, FL (13 miles from Naples, FL)
- 1 day ago
Company Description Job Description Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Rep (09452) - 20330 Grande Oaks Blvd, Unit 2
- Estero, FL (18 miles from Naples, FL)
- 4 days ago
- Estero, FL (18 miles from Naples, FL)
- 4 days ago
From customer service to management, general manager to franchisee, our stores offer a world of opportunity.You'll find our Customer Service Representative jobs offer you more....
Line cook / Customer service /ASAP
- Fort Myers Beach, FL (22 miles from Naples, FL)
- 4 days ago
- Fort Myers Beach, FL (22 miles from Naples, FL)
- 4 days ago
We are growing fast!! Looking for a line cook, Customer Service,for a food trailer full time and also part time workers. We will Be running two shifts Must be a team player Outgoing, clean. And...
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Float Customer Service Representative - Golisano Pediatric Specialties and Urgent Care - Naples
- Naples, FL
- 7 days ago
- Naples, FL
- 7 days ago
and Urgent Care in Naples is seeking a compassionate, motivated Float Customer Service Representative to join our team!...
Why Stifel Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients,...
Customer Service Representative - $18/hr - Naples, FL We are seeking a motivated and professional Customer Service Representative to join our client in Naples, FL....
Client Service Specialist (Teller)
- Bonita Springs, FL (13 miles from Naples, FL)
- 10 days ago
- Bonita Springs, FL (13 miles from Naples, FL)
- 10 days ago
Scope Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and...
Customer Service Representative - Registration Services - Coconut Point
- Estero, FL (18 miles from Naples, FL)
- 10 days ago
- Estero, FL (18 miles from Naples, FL)
- 10 days ago
to join our team as a Customer Service Representative in Outpatient Registration at our Coconut Point location....
Customer Service Representative - Lee Convenient Care - Travels 3 locations works weekends
- Estero, FL (18 miles from Naples, FL)
- 15 days ago
- Estero, FL (18 miles from Naples, FL)
- 15 days ago
Lee Convenient Care is looking for a dedicated Customer Service Representative to provide outstanding patient service across our multiple locations....
Customer Service Representative - Registration Services - Cardio - Med Records Focus
- Estero, FL (18 miles from Naples, FL)
- 15 days ago
- Estero, FL (18 miles from Naples, FL)
- 15 days ago
Lee Health, a nationally recognized and award-winning health system in Southwest Florida, is hiring a Customer Service Representative to join our Registration Services team, specializing in Cardiology...
Other Knowledge, Skills and Abilities : Experience in physician and hospital operations Compliance and provider relations Customer Service and Call Center experience preferred Critical Thinking Problem...
Demographic Data for Naples, FL
Moving to Naples, FL? Find some basic demographic data about Naples, FL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Naples, FL
Highest Education Level
Customer Service Representatives in Naples, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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