Customer Service Representative Jobs in Melbourne, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- West Melbourne, FL (7 miles from Melbourne, FL)
- 8 hours ago
- West Melbourne, FL (7 miles from Melbourne, FL)
- 8 hours ago
Its not just about your career or job title Its about who you are and the impact you will make on the world. Because whether its for each other or our customers, we put People First. When our...
- Cocoa, FL (21 miles from Melbourne, FL)
- 8 hours ago
- Cocoa, FL (21 miles from Melbourne, FL)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Cocoa, FL (21 miles from Melbourne, FL)
- 3 days ago
- Cocoa, FL (21 miles from Melbourne, FL)
- 3 days ago
Benefits: Employee discounts Flexible schedule Opportunity for advancement We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication...
Registered Client Service Associate locations Melbourne, Florida - United States time type Full time posted on Posted Yesterday job requisition id R-0002971 Job Description Job Summary At Crane...
Customer Support Specialist I - Service Desk
- Rockledge, FL (16 miles from Melbourne, FL)
- 4 days ago
- Rockledge, FL (16 miles from Melbourne, FL)
- 4 days ago
POSITION SUMMARY: To be fully engaged in providing Quality/No Harm, Customer Experience, and Stewardship by supporting the Information Technology call center and end user technology that...
We are looking to add a Customer Service Representative to our team at Dog Spot Hotel....
Lead Customer Experience Specialist At Percepta, we bring first-class service across each market we support. As a Lead Customer Experience Specialist in Melbourne, Florida, you’ll be a part of...
The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Tree Service Hiring Customer Service Reps and Closers
- Melbourne, FL
- 6 days ago
- Melbourne, FL
- 6 days ago
Hiring customer service representatives which includes $15/hr plus commission passing out business cards....
Customer Service Representative
- Palm Bay, FL (2 miles from Melbourne, FL)
- 6 days ago
- Palm Bay, FL (2 miles from Melbourne, FL)
- 6 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Palm Bay, FL (2 miles from Melbourne, FL)
- 6 days ago
- Palm Bay, FL (2 miles from Melbourne, FL)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Care Representative At Percepta, we bring first-class service across each market we support. As a Customer Care Representative I in Melbourne, FL, you’ll be a part of creating and...
Bilingual Mortgage Customer Service Specialist
- Palm Bay, FL (2 miles from Melbourne, FL)
- 7 days ago
- Palm Bay, FL (2 miles from Melbourne, FL)
- 7 days ago
Experience & Abilities: Minimum one year of Call Center experience required Minimum 6 months REMOTE work experience required Helpful, friendly customer service experience is required....
Remote WorkReceive and process telephone orders.Stock ingredients from delivery area to storage, work area, walk-in cooler.Prepare productClean equipment and facility as requested.Ability to communicate...
Demographic Data for Melbourne, FL
Moving to Melbourne, FL? Find some basic demographic data about Melbourne, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Melbourne, FL
Highest Education Level
Customer Service Representatives in Melbourne, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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