Customer Service Representative Jobs in Melbourne, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Inside Sales and Customer Care Agent
- Rockledge, FL (16 miles from Melbourne, FL)
- 11 days ago
- Rockledge, FL (16 miles from Melbourne, FL)
- 11 days ago
Position Summary: The primary duty of an Inside Sales & Customer Support Specialist is to sell additional services to existing and former customers by phone. They will also provide administrative...
Pharmacy Customer Service Associate
- Merritt Island, FL (13 miles from Melbourne, FL)
- 1 day ago
- Merritt Island, FL (13 miles from Melbourne, FL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Car Dealership - $812/week--- Lot Porter / Customer Service
- Melbourne, FL
- 3 days ago
- Melbourne, FL
- 3 days ago
Lot Porter / Attendant. Full Time Position + Overtime is desired. No Experience Necessary. Just need good work ethic, clean appearance, good driving record. MUST HAVE CLEAN DRIVING RECORD FOR LAST...
- Satellite Beach, FL (7 miles from Melbourne, FL)
- 3 days ago
- Satellite Beach, FL (7 miles from Melbourne, FL)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Sebastian, FL (20 miles from Melbourne, FL)
- 3 days ago
- Sebastian, FL (20 miles from Melbourne, FL)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
CLUB Customer Service Outfitter - Part Time
- Palm Bay, FL (2 miles from Melbourne, FL)
- 4 days ago
- Palm Bay, FL (2 miles from Melbourne, FL)
- 4 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Customer Care Representative At Percepta, we bring first-class service across each market we support. As a Customer Care Representative I in Melbourne, FL, you’ll be a part of creating and...
- Rockledge, FL (16 miles from Melbourne, FL)
- 4 days ago
- Rockledge, FL (16 miles from Melbourne, FL)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual Customer Service Specialist (Spanish)
- Cocoa, FL (21 miles from Melbourne, FL)
- 5 days ago
- Cocoa, FL (21 miles from Melbourne, FL)
- 5 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
Customer Service Specialist - GreenUp Cocoa
- Rockledge, FL (16 miles from Melbourne, FL)
- 5 days ago
- Rockledge, FL (16 miles from Melbourne, FL)
- 5 days ago
Based in Orlando, Florida, Massey Services is one of the nations largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating...
Customer Care Representative 2 At Percepta, we bring first-class service across each market we support. As a Customer Care Representative 2 in Melbourne Florida, you’ll be a part of creating and...
First Things First - What We Can Offer You Leave to foster personal connections, health & overall well-being Emloyee Assistance Program Generous Parental Leave Program Paid Volunteer Leave Days...
Customer Service Representative
- W Melbourne, FL (7 miles from Melbourne, FL)
- 11 days ago
- W Melbourne, FL (7 miles from Melbourne, FL)
- 11 days ago
The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....
Demographic Data for Melbourne, FL
Moving to Melbourne, FL? Find some basic demographic data about Melbourne, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Melbourne, FL
Highest Education Level
Customer Service Representatives in Melbourne, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »