Customer Service Representative Jobs in Gainesville, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Cashier / Customer Service Team Member:BH:44:T2
- Williston, FL (19 miles from Gainesville, FL)
- 1 day ago
- Williston, FL (19 miles from Gainesville, FL)
- 1 day ago
Salary Confidential Position range in Florida $12.76 - $14.54 Per hour Cashier / Customer Service Team Member:BH:44:T2 Sparr Building and Farm Supply Occupation: Cashiers Location: WILLISTON, FL -...
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative Billing & Accounts Receivables - Customer Service Day I Full Time
- Gainesville, FL
- 2 days ago
- Gainesville, FL
- 2 days ago
Overview Assists patients with questions and concerns regarding professional and hospital billing by performing account research, balance verification, patient support, and verification of billing...
Customer Experience Representative - Gainesville
- Gainesville, FL
- 3 days ago
- Gainesville, FL
- 3 days ago
Overview Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee...
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Medical Equipment Customer Service Representative
- Gainesville, FL
- 6 days ago
- Gainesville, FL
- 6 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...
Customer Service Rep(03172) - 5750 SW 75th Ct Ste 40
- Gainesville, FL
- 14 days ago
- Gainesville, FL
- 14 days ago
You'll find our Customer Service Representative jobs offer you more....
Customer Care Representative We're looking for talent in the Gainesville, FL market. We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an...
- Alachua, FL (16 miles from Gainesville, FL)
- 15 days ago
- Alachua, FL (16 miles from Gainesville, FL)
- 15 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
Tower Hill Insurance Group has an exciting opportunity for a talented Customer Service Representative who enjoys intellectual challenges and is seeking a rewarding career with a company that is experiencing...
Location: HornerXpress First Coast, Inc. 8297 Philips Highway Jacksonville, FL 32256 FLSA: Non-exempt Reports to: Branch Manager Full Time - Monday - Friday - 40 hours per week Position Summary...
Veterinary Specialty Client Service Representative (CARE)
- Gainesville, FL
- 22 days ago
- Gainesville, FL
- 22 days ago
Classification Title: Veterinary Specialty Client Service Representative I/II (CARE) Job Description: The Specialty Client Service Representatives at the University of Florida Veterinary Hospitals...
Demographic Data for Gainesville, FL
Moving to Gainesville, FL? Find some basic demographic data about Gainesville, FL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Gainesville, FL
Highest Education Level
Customer Service Representatives in Gainesville, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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