Customer Service Representative Jobs in Fort Walton Beach, FL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 35 Jobs

Customer Service Specialist

  • Fort Walton Beach, FL
  • 1 day ago
  • Fort Walton Beach, FL
  • 1 day ago

Benefits: 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Overview: SERVPRO of Fort Walton Beach is seeking a motivated,...

Customer Service Team Member - Part Time

  • Destin, FL (10 miles from Fort Walton Beach, FL)
  • 1 day ago
  • Destin, FL (10 miles from Fort Walton Beach, FL)
  • 1 day ago

Provides support as a member of the Front-End team to include providing all guest service functions according to procedure and holding a lasting impression on WFM customers' shopping experience....

Customer Service Representative

  • Fort Walton Beach, FL
  • 2 days ago
  • Fort Walton Beach, FL
  • 2 days ago

The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....

Customer Service Representative

  • Crestview, FL (21 miles from Fort Walton Beach, FL)
  • 2 days ago
  • Crestview, FL (21 miles from Fort Walton Beach, FL)
  • 2 days ago

Works with Senior Customer Service Representatives to evaluate the need for adjustments due to billing errors, misapplied payments, pool fills, etc....

Customer Service - Self Storage Manager

  • Navarre, FL (14 miles from Fort Walton Beach, FL)
  • 5 days ago
  • Navarre, FL (14 miles from Fort Walton Beach, FL)
  • 5 days ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Customer Service Associate - Temporary

  • Destin, FL (10 miles from Fort Walton Beach, FL)
  • 7 days ago
  • Destin, FL (10 miles from Fort Walton Beach, FL)
  • 7 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Specialist

  • Fort Walton Beach, FL
  • 15 days ago
  • Fort Walton Beach, FL
  • 15 days ago

Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...

Automotive Customer Service Advisor

  • Fort Walton Beach, FL
  • 16 days ago
  • Fort Walton Beach, FL
  • 16 days ago

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...

Customer Service Registrar

  • Fort Walton Beach, FL
  • 18 days ago
  • Fort Walton Beach, FL
  • 18 days ago

Description Introduction Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start...

Airport Customer Service Rep

  • Destin, FL (10 miles from Fort Walton Beach, FL)
  • 22 days ago
  • Destin, FL (10 miles from Fort Walton Beach, FL)
  • 22 days ago

Airport Customer Service Rep Job Description You will be one of the first Crewmembers our Customers meet upon arrival to the station. Your priority is to provide Customers with an effortless and...

Customer Service Representative

  • Fort Walton Beach, FL
  • 45+ days ago
  • Fort Walton Beach, FL
  • 45+ days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Customer Service Associate

  • Destin, FL (10 miles from Fort Walton Beach, FL)
  • 60+ days ago
  • Destin, FL (10 miles from Fort Walton Beach, FL)
  • 60+ days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...

Oakley - Sales Associate

  • Destin, FL (18 miles from Fort Walton Beach, FL)
  • 60+ days ago
  • Destin, FL (18 miles from Fort Walton Beach, FL)
  • 60+ days ago

Requisition I D : 884244 Store #: 00B180 Silver Sands Premium Position : Part-Time Total Rewards: Benefits/Incentive Information At Oakley, we believe everyone in the world can and will become...

CLUB Customer Service FT

  • Destin, FL (10 miles from Fort Walton Beach, FL)
  • 30+ days ago
  • Destin, FL (10 miles from Fort Walton Beach, FL)
  • 30+ days ago

POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...

Customer Service Representative - Store #415

  • Crestview, FL (21 miles from Fort Walton Beach, FL)
  • 30+ days ago
  • Crestview, FL (21 miles from Fort Walton Beach, FL)
  • 30+ days ago

CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives!...

Demographic Data for Fort Walton Beach, FL

Moving to Fort Walton Beach, FL? Find some basic demographic data about Fort Walton Beach, FL below.


Local
National
57,865
1,859
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Fort Walton Beach, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Fort Walton Beach, FL offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Fort Walton Beach, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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