Customer Service Representative Jobs in Fernandina Beach, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep Ortho North Day - 48380
- Yulee, FL (6 miles from Fernandina Beach, FL)
- 19 hours ago
- Yulee, FL (6 miles from Fernandina Beach, FL)
- 19 hours ago
Occupation: Customer Service Representatives Location: Yulee, FL - 32097 Positions available: 1 Job #: 12476579 Source: Employ Florida Posted: 3/18/2025 Updated: 3/18/2025 Expires: 5/17/2025 Web Site...
MA / Customer Service Rep Northside Days - 44382
- Yulee, FL (6 miles from Fernandina Beach, FL)
- 19 hours ago
- Yulee, FL (6 miles from Fernandina Beach, FL)
- 19 hours ago
$0k Salary Not Available Position range in Florida $36k - $45k Per Year MA / Customer Service Rep | Northside | Days - 44382 University of Florida Jacksonville Physicians, Inc. Occupation: Medical...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Jacksonville Beach, FL (21 miles from Fernandina Beach, FL)
- 2 days ago
- Jacksonville Beach, FL (21 miles from Fernandina Beach, FL)
- 2 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service - Whole Foods
- Jacksonville Beach, FL (21 miles from Fernandina Beach, FL)
- 3 days ago
- Jacksonville Beach, FL (21 miles from Fernandina Beach, FL)
- 3 days ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
- Jacksonville, FL (23 miles from Fernandina Beach, FL)
- 5 days ago
- Jacksonville, FL (23 miles from Fernandina Beach, FL)
- 5 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
Customer Service Representative Wildlight Floor 2 Shared Cost Days Full-Time
- Yulee, FL (6 miles from Fernandina Beach, FL)
- 6 days ago
- Yulee, FL (6 miles from Fernandina Beach, FL)
- 6 days ago
Overview Summary: Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians,...
- Hilliard, FL (22 miles from Fernandina Beach, FL)
- 6 days ago
- Hilliard, FL (22 miles from Fernandina Beach, FL)
- 6 days ago
Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be...
MA / Customer Service Rep- UF Family - Amelia Island- Full-Time
- Fernandina Beach, FL
- 9 days ago
- Fernandina Beach, FL
- 9 days ago
Overview Description : Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice...
- Yulee, FL (6 miles from Fernandina Beach, FL)
- 12 days ago
- Yulee, FL (6 miles from Fernandina Beach, FL)
- 12 days ago
Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be...
Customer Service Delivery Driver
- Yulee, FL (6 miles from Fernandina Beach, FL)
- 13 days ago
- Yulee, FL (6 miles from Fernandina Beach, FL)
- 13 days ago
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
MA / Customer Service Rep- UF Health Family Medicine- Callahan
- Callahan, FL (18 miles from Fernandina Beach, FL)
- 13 days ago
- Callahan, FL (18 miles from Fernandina Beach, FL)
- 13 days ago
Overview Description: Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice...
- Jacksonville, FL (13 miles from Fernandina Beach, FL)
- 18 days ago
- Jacksonville, FL (13 miles from Fernandina Beach, FL)
- 18 days ago
Join our Field Team and help shape the future of retailwhere innovation, customer connections, and career growth come together in an exciting environment! The Customer Service Associate will...
Pharmacy Customer Service Associate
- Callahan, FL (18 miles from Fernandina Beach, FL)
- 21 days ago
- Callahan, FL (18 miles from Fernandina Beach, FL)
- 21 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Customer Service Rep(03112) - 96118 Lofton Square Suite 5
- Yulee, FL (6 miles from Fernandina Beach, FL)
- 45+ days ago
- Yulee, FL (6 miles from Fernandina Beach, FL)
- 45+ days ago
Company Description At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and...
Customer Service Rep(05106) - 630 3rd St.
- Jacksonville Beach, FL (21 miles from Fernandina Beach, FL)
- 90+ days ago
- Jacksonville Beach, FL (21 miles from Fernandina Beach, FL)
- 90+ days ago
Company Description Job Description Store Management Our Domino's Pizza Assistant Managers are the backbone of our business! Assistant Managers handle all aspects of running a Domino's Pizza...
Demographic Data for Fernandina Beach, FL
Moving to Fernandina Beach, FL? Find some basic demographic data about Fernandina Beach, FL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Fernandina Beach, FL
Highest Education Level
Customer Service Representatives in Fernandina Beach, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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