Customer Service Representative Jobs in Daytona Beach, FL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 32 Jobs

Customer Service Associate

  • Holly Hill, FL (2 miles from Daytona Beach, FL)
  • 5 days ago
  • Holly Hill, FL (2 miles from Daytona Beach, FL)
  • 5 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...

Pharmacy Customer Service Associate

  • Daytona Beach, FL
  • 5 days ago
  • Daytona Beach, FL
  • 5 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Palm Coast, FL (19 miles from Daytona Beach, FL)
  • 6 days ago
  • Palm Coast, FL (19 miles from Daytona Beach, FL)
  • 6 days ago

Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be...

Customer Advocate

  • Daytona Beach, FL
  • 6 days ago
  • Daytona Beach, FL
  • 6 days ago

Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...

KFC Team Member (Customer Service or Cook)

  • Deltona, FL (24 miles from Daytona Beach, FL)
  • 8 days ago
  • Deltona, FL (24 miles from Daytona Beach, FL)
  • 8 days ago

When you join the KFC Brand, you join our Family! Our KFC Family takes pride in our high quality standards, southern-inspired hospitality and serving guests our world-famous chicken! We have a...

Customer Service Associate - Temporary

  • Palm Coast, FL (19 miles from Daytona Beach, FL)
  • 9 days ago
  • Palm Coast, FL (19 miles from Daytona Beach, FL)
  • 9 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Edgewater, FL (16 miles from Daytona Beach, FL)
  • 10 days ago
  • Edgewater, FL (16 miles from Daytona Beach, FL)
  • 10 days ago

Service Representative....

Teller/Customer Service

  • New Smyrna Beach, FL (15 miles from Daytona Beach, FL)
  • 11 days ago
  • New Smyrna Beach, FL (15 miles from Daytona Beach, FL)
  • 11 days ago

Space Coast Credit Union (SCCU), the 3rd largest state charted credit union in Florida, is looking for a Member Service Specialist to join our ONESCCU team in our New Smyrna Beach Branch! SCCU has...

Customer Service Team Member - Daytona Beach, FL (FL0217)

  • Daytona Beach, FL
  • 17 days ago
  • Daytona Beach, FL
  • 17 days ago

Job Details Job Location : Daytona Beach, FL Position Type : Full-Time/Part-Time Salary Range : $13.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales...

Customer Service Specialist - Deland

  • Orange City, FL (23 miles from Daytona Beach, FL)
  • 17 days ago
  • Orange City, FL (23 miles from Daytona Beach, FL)
  • 17 days ago

Based in Orlando, Florida, Massey Services is one of the nation's largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating...

CLUB Customer Service Outfitter

  • Daytona Beach, FL
  • 19 days ago
  • Daytona Beach, FL
  • 19 days ago

POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...

Sales & Customer Service Associate

  • Ormond Beach, FL (6 miles from Daytona Beach, FL)
  • 23 days ago
  • Ormond Beach, FL (6 miles from Daytona Beach, FL)
  • 23 days ago

Overview Where Better Careers Begin! Massage Envy Ormond Beach 332 N Nova Rd, Ormond Beach, Fl 32174 Do you have a passion for helping others? At the Massage Envy Ormond Beach franchise, we...

Retail Customer Service Cashier

  • Ormond Beach, FL (6 miles from Daytona Beach, FL)
  • 30+ days ago
  • Ormond Beach, FL (6 miles from Daytona Beach, FL)
  • 30+ days ago

Req ID: 453607 Address: 1657 US Hwy 1 Ormond Beach, FL, 32174 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...

Customer Service Rep(04941) -101 W Matanzas Woods Pkwy

  • Palm Coast, FL (19 miles from Daytona Beach, FL)
  • 45+ days ago
  • Palm Coast, FL (19 miles from Daytona Beach, FL)
  • 45+ days ago

Company Description At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and...

Customer Service Rep(05144) - 1820 Dunlawton Ave

  • Port Orange, FL (2 miles from Daytona Beach, FL)
  • 60+ days ago
  • Port Orange, FL (2 miles from Daytona Beach, FL)
  • 60+ days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Demographic Data for Daytona Beach, FL

Moving to Daytona Beach, FL? Find some basic demographic data about Daytona Beach, FL below.


Local
National
112,363
3,858
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Daytona Beach, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Daytona Beach, FL offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Daytona Beach, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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