Customer Service Representative Jobs in Bonita Springs, FL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 141 Jobs

Customer Service Associate

  • Fort Myers, FL (21 miles from Bonita Springs, FL)
  • 60+ days ago
  • Fort Myers, FL (21 miles from Bonita Springs, FL)
  • 60+ days ago

The Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent...

Bilingual Customer Service Specialist (Spanish)

  • Naples, FL (13 miles from Bonita Springs, FL)
  • 60+ days ago
  • Naples, FL (13 miles from Bonita Springs, FL)
  • 60+ days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Client Service Representative

  • Bonita Springs, FL
  • 19 hours ago
  • Bonita Springs, FL
  • 19 hours ago

Description At Old 41, you can expect to work alongside a highly leveraged & tenured team who work closely together to focus on providing the best care to our patients. The Old 41 family is built...

Customer Service Representative - Orthopedics - The Sanctuary Outpatient Center

  • Fort Myers, FL (21 miles from Bonita Springs, FL)
  • 19 hours ago
  • Fort Myers, FL (21 miles from Bonita Springs, FL)
  • 19 hours ago

Lee Health, a nationally recognized and award-winning health system in Southwest Florida, is hiring a Customer Service Representative to join our Orthopedics team at the Sanctuary Outpatient Center!...

Customer Service Representative - Heart Care Transition Clinic - HealthPark Medical Center

  • Fort Myers, FL (21 miles from Bonita Springs, FL)
  • 19 hours ago
  • Fort Myers, FL (21 miles from Bonita Springs, FL)
  • 19 hours ago

Service Representative!...

Bilingual Customer Service Specialist (Spanish)

  • Naples, FL (13 miles from Bonita Springs, FL)
  • 1 day ago
  • Naples, FL (13 miles from Bonita Springs, FL)
  • 1 day ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Customer Service Representative

  • Naples, FL (13 miles from Bonita Springs, FL)
  • 1 day ago
  • Naples, FL (13 miles from Bonita Springs, FL)
  • 1 day ago

Service Center Naples JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and...

Customer Service Representative - Rehab Services - Cape Coral Hospital

  • Cape Coral, FL (20 miles from Bonita Springs, FL)
  • 1 day ago
  • Cape Coral, FL (20 miles from Bonita Springs, FL)
  • 1 day ago

Customer Service Representative - Rehab Services - Cape Coral Hospital 3.7 3.7 out of 5 stars 636 Del Prado Boulevard South, Cape Coral, FL 33990 Location: Cape Coral Hospital -636 Del Prado BlvdCape...

Customer Service Representative - Family Medicine - Lee Community Healthcare Inc - Cape Coral

  • Cape Coral, FL (20 miles from Bonita Springs, FL)
  • 1 day ago
  • Cape Coral, FL (20 miles from Bonita Springs, FL)
  • 1 day ago

Customer Service Representative - Family Medicine - Lee Community Healthcare Inc - Cape Coral Lee Health - 3.7 Cape Coral, FL Job Details Full-time $15.64 - $18.75 an hour 23 hours ago Benefits Tuition...

Admin / Office w/Customer Service

  • Cape Coral, FL (20 miles from Bonita Springs, FL)
  • 2 days ago
  • Cape Coral, FL (20 miles from Bonita Springs, FL)
  • 2 days ago

Busy Printing Company - Seeks an individual to work in our office. Strong Customer Contact, so good Customer Service is a must! Job entails answering some phones, dealing with deadlines with jobs...

Retail Customer Service Cashier

  • Fort Myers, FL (21 miles from Bonita Springs, FL)
  • 3 days ago
  • Fort Myers, FL (21 miles from Bonita Springs, FL)
  • 3 days ago

Req ID: 453602 Address: 17308 Park 78 Drive Ft. Myers, FL, 33917 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...

Cashier-Customer Service

  • Fort Myers Beach, FL (13 miles from Bonita Springs, FL)
  • 3 days ago
  • Fort Myers Beach, FL (13 miles from Bonita Springs, FL)
  • 3 days ago

Smugglers Cove Adventure Golf is hiring for both full and part time cashier positions. Health- Dental and 401k benefits availible with employment. Must be availible nights, weekends and Holidays....

Customer Service Representative

  • Cape Coral, FL (20 miles from Bonita Springs, FL)
  • 3 days ago
  • Cape Coral, FL (20 miles from Bonita Springs, FL)
  • 3 days ago

Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Customer Service Team Member

  • Estero, FL (5 miles from Bonita Springs, FL)
  • 3 days ago
  • Estero, FL (5 miles from Bonita Springs, FL)
  • 3 days ago

Store - BONITA SPRINGS/ESTERO, FLDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout...

Customer Service Representative / Police Department

  • Cape Coral, FL (20 miles from Bonita Springs, FL)
  • 4 days ago
  • Cape Coral, FL (20 miles from Bonita Springs, FL)
  • 4 days ago

Customer Service Representative / Police Department / Records #8669 Salary $36,129.60 - $56,555.20 Annually Location CITY OF CAPE CORAL, FL Job Type Full-Time Regular Job Number 8669 Department Police...

Demographic Data for Bonita Springs, FL

Moving to Bonita Springs, FL? Find some basic demographic data about Bonita Springs, FL below.


Local
National
61,424
2,186
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in Bonita Springs, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Bonita Springs, FL offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Bonita Springs, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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