Customer Service Representative Jobs in Smyrna, DE
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Greensboro, MD (24 miles from Smyrna, DE)
- 12 hours ago
- Greensboro, MD (24 miles from Smyrna, DE)
- 12 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Bear, DE (24 miles from Smyrna, DE)
- 13 hours ago
- Bear, DE (24 miles from Smyrna, DE)
- 13 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to...
Customer Service Associate - Temporary
- Bear, DE (24 miles from Smyrna, DE)
- 1 day ago
- Bear, DE (24 miles from Smyrna, DE)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Middletown, DE (16 miles from Smyrna, DE)
- 1 day ago
- Middletown, DE (16 miles from Smyrna, DE)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Dover, DE (7 miles from Smyrna, DE)
- 1 day ago
- Dover, DE (7 miles from Smyrna, DE)
- 1 day ago
Wilson Language Training Customer Success Specialist in Dover , Delaware Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are committed to...
- Dover, DE (7 miles from Smyrna, DE)
- 2 days ago
- Dover, DE (7 miles from Smyrna, DE)
- 2 days ago
Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you! This position is...
Customer Service Associate Representative
- Marydel, MD (15 miles from Smyrna, DE)
- 3 days ago
- Marydel, MD (15 miles from Smyrna, DE)
- 3 days ago
Customer Service Associate Representative Job Description 100% remote Need a hard-wired internet set up with at least 5 mbps of upload speed and 10 mbps download speedMust be able to work any...
Remote Work- Dover, DE (7 miles from Smyrna, DE)
- 3 days ago
- Dover, DE (7 miles from Smyrna, DE)
- 3 days ago
Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and small businesses across the U.S., helping them Internet better. As part of...
Team Lead, Customer Service (Must Have Prior Pharmacy & Medical Benefits Knowledge)
- Dover, DE (7 miles from Smyrna, DE)
- 3 days ago
- Dover, DE (7 miles from Smyrna, DE)
- 3 days ago
Collaboration Opportunities: Team Leads work directly with our Supervisors and Customer Service Representatives (CSR's) to assist with providing support to health plan members, providers and/or their...
Full Time - Outlet Customer Service Associate - Day
- Bridgeton, NJ (18 miles from Smyrna, DE)
- 4 days ago
- Bridgeton, NJ (18 miles from Smyrna, DE)
- 4 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating,...
Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Paid time off Vision insurance Job Summary We are looking for a Service...
Customer Service Rep(04494) -2472 N. Dupont Highway
- Middletown, DE (16 miles from Smyrna, DE)
- 6 days ago
- Middletown, DE (16 miles from Smyrna, DE)
- 6 days ago
Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in coolerPrepare product. Receive and process telephone orders. Take inventory and complete associated...
- Dover, DE (7 miles from Smyrna, DE)
- 6 days ago
- Dover, DE (7 miles from Smyrna, DE)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Member Service Representative- Middletown Location
- Middletown, DE (16 miles from Smyrna, DE)
- 6 days ago
- Middletown, DE (16 miles from Smyrna, DE)
- 6 days ago
Our Promise: Ensure every youth and teen we serve is on a pathway to success Improve the health and wellbeing of every individual and family we serve Unite communities and inspire service to...
Customer Service Representative
- Dover, DE (7 miles from Smyrna, DE)
- 7 days ago
- Dover, DE (7 miles from Smyrna, DE)
- 7 days ago
Customer Service Representative at Highmark Health in Dover, Delaware, United States Job Description Company : Highmark Inc....
Demographic Data for Smyrna, DE
Moving to Smyrna, DE? Find some basic demographic data about Smyrna, DE below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Smyrna, DE
Highest Education Level
Customer Service Representatives in Smyrna, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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