Customer Service Representative Jobs in Selbyville, DE
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Lewes, DE (17 miles from Selbyville, DE)
- 13 hours ago
- Lewes, DE (17 miles from Selbyville, DE)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Berlin, MD (15 miles from Selbyville, DE)
- 1 day ago
- Berlin, MD (15 miles from Selbyville, DE)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Berlin, MD (15 miles from Selbyville, DE)
- 1 day ago
- Berlin, MD (15 miles from Selbyville, DE)
- 1 day ago
Store - OCEAN LANDINGS-BERLIN, MD Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout...
- Ocean City, MD (6 miles from Selbyville, DE)
- 5 days ago
- Ocean City, MD (6 miles from Selbyville, DE)
- 5 days ago
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Lewes, DE (17 miles from Selbyville, DE)
- 6 days ago
- Lewes, DE (17 miles from Selbyville, DE)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Member Service Representative- Sussex Location
- Rehoboth Beach, DE (14 miles from Selbyville, DE)
- 8 days ago
- Rehoboth Beach, DE (14 miles from Selbyville, DE)
- 8 days ago
Our Promise : Ensure every youth and teen we serve is on a pathway to success Improve the health and wellbeing of every individual and family we serve Unite communities and inspire service to...
Customer Service Rep(04424) - 3 Back Bay Park Center
- Millsboro, DE (11 miles from Selbyville, DE)
- 8 days ago
- Millsboro, DE (11 miles from Selbyville, DE)
- 8 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Loss Prevention Customer Service Associate
- Rehoboth Beach, DE (14 miles from Selbyville, DE)
- 18 days ago
- Rehoboth Beach, DE (14 miles from Selbyville, DE)
- 18 days ago
All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the...
Seasonal Retail Sales Associate
- Lewes, DE (17 miles from Selbyville, DE)
- 19 days ago
- Lewes, DE (17 miles from Selbyville, DE)
- 19 days ago
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Customer Service Rep(04450) - 104 64th St.
- Ocean City, MD (6 miles from Selbyville, DE)
- 26 days ago
- Ocean City, MD (6 miles from Selbyville, DE)
- 26 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Millsboro, DE (11 miles from Selbyville, DE)
- 26 days ago
- Millsboro, DE (11 miles from Selbyville, DE)
- 26 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
- Ocean View, DE (5 miles from Selbyville, DE)
- 30+ days ago
- Ocean View, DE (5 miles from Selbyville, DE)
- 30+ days ago
Royal Farms Customer Service Leader in Ocean View , Delaware Description: The Customer Service Leader (CSL) works in support of the leadership team to facilitate the completion of all store-level...
Customer Service Associate- Overnight Shift
- Rehoboth Beach, DE (14 miles from Selbyville, DE)
- 30+ days ago
- Rehoboth Beach, DE (14 miles from Selbyville, DE)
- 30+ days ago
Royal Farms Customer Service Associate- Overnight Shift in Rehoboth Beach , Delaware Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate...
Royal Farms Customer Service Associate in Selbyville , Delaware Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all...
Demographic Data for Selbyville, DE
Moving to Selbyville, DE? Find some basic demographic data about Selbyville, DE below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Selbyville, DE
Highest Education Level
Customer Service Representatives in Selbyville, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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