Customer Service Representative Jobs in Rehoboth Beach, DE

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 24 Jobs

Customer Service Associate

  • Lewes, DE (4 miles from Rehoboth Beach, DE)
  • 13 hours ago
  • Lewes, DE (4 miles from Rehoboth Beach, DE)
  • 13 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Tommys Folly Sales Associate

  • Cape May, NJ (23 miles from Rehoboth Beach, DE)
  • 3 days ago
  • Cape May, NJ (23 miles from Rehoboth Beach, DE)
  • 3 days ago

Tommy's Folly Sales Associate Congress Hall, Cape May, NJ, US Yesterday Requisition ID: 3799 Location: Congress Hall - Logo Shop Department: Tommy's Folly Position: Tommy's Folly Sales Associate...

Tommy's Folly Sales Associate

  • Cape May, NJ (23 miles from Rehoboth Beach, DE)
  • 5 days ago
  • Cape May, NJ (23 miles from Rehoboth Beach, DE)
  • 5 days ago

Location: Congress Hall - Logo Shop Department: Tommy’s Folly Position: Tommy’s Folly Sales Associate Reports To: Tommy’s Folly Retail Manager Position Overview: Responsible for providing...

Sales Associate III

  • Ocean City, MD (20 miles from Rehoboth Beach, DE)
  • 5 days ago
  • Ocean City, MD (20 miles from Rehoboth Beach, DE)
  • 5 days ago

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful...

Pharmacy Customer Service Associate

  • Selbyville, DE (14 miles from Rehoboth Beach, DE)
  • 6 days ago
  • Selbyville, DE (14 miles from Rehoboth Beach, DE)
  • 6 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service/Sales

  • Lewes, DE (4 miles from Rehoboth Beach, DE)
  • 6 days ago
  • Lewes, DE (4 miles from Rehoboth Beach, DE)
  • 6 days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Member Service Representative- Sussex Location

  • Rehoboth Beach, DE
  • 8 days ago
  • Rehoboth Beach, DE
  • 8 days ago

Our Promise : Ensure every youth and teen we serve is on a pathway to success Improve the health and wellbeing of every individual and family we serve Unite communities and inspire service to...

Customer Service Rep(04424) - 3 Back Bay Park Center

  • Millsboro, DE (11 miles from Rehoboth Beach, DE)
  • 8 days ago
  • Millsboro, DE (11 miles from Rehoboth Beach, DE)
  • 8 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...

Customer Service Associate

  • Cape May, NJ (23 miles from Rehoboth Beach, DE)
  • 14 days ago
  • Cape May, NJ (23 miles from Rehoboth Beach, DE)
  • 14 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...

Loss Prevention Customer Service Associate

  • Rehoboth Beach, DE
  • 18 days ago
  • Rehoboth Beach, DE
  • 18 days ago

All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the...

Seasonal Retail Sales Associate

  • Lewes, DE (4 miles from Rehoboth Beach, DE)
  • 19 days ago
  • Lewes, DE (4 miles from Rehoboth Beach, DE)
  • 19 days ago

What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...

Customer Service Leader

  • Ellendale, DE (18 miles from Rehoboth Beach, DE)
  • 20 days ago
  • Ellendale, DE (18 miles from Rehoboth Beach, DE)
  • 20 days ago

Royal Farms Customer Service Leader in Ellendale , Delaware Description: The Customer Service Leader (CSL) works in support of the leadership team to facilitate the completion of all store-level...

Retail Store Specialist (Customer Service/ Merchandising) - Part time NEW STORE OPENING

  • Cape May, NJ (23 miles from Rehoboth Beach, DE)
  • 23 days ago
  • Cape May, NJ (23 miles from Rehoboth Beach, DE)
  • 23 days ago

Join our team! All associates receive a 30% discount! The compensation range for this opportunity is $16.75 to $18.00 per hour. Compensation for this opportunity is based on candidate experience...

Customer Service Rep(04450) - 104 64th St.

  • Ocean City, MD (20 miles from Rehoboth Beach, DE)
  • 26 days ago
  • Ocean City, MD (20 miles from Rehoboth Beach, DE)
  • 26 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Associate- Overnight Shift

  • Rehoboth Beach, DE
  • 30+ days ago
  • Rehoboth Beach, DE
  • 30+ days ago

Royal Farms Customer Service Associate- Overnight Shift in Rehoboth Beach , Delaware Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate...

Demographic Data for Rehoboth Beach, DE

Moving to Rehoboth Beach, DE? Find some basic demographic data about Rehoboth Beach, DE below.


Local
National
14,348
914
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in Rehoboth Beach, DE

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Rehoboth Beach, DE offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.5%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Rehoboth Beach, DE
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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