Customer Service Representative Jobs in Nassau, DE

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 27 Jobs

Bilingual Customer Service Specialist (Spanish)

Millsboro, DE (13 miles from Nassau, DE)
12 days ago

Millsboro, DE (13 miles from Nassau, DE)
12 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Customer Service Associate

Lewes, DE (2 miles from Nassau, DE)
1 day ago

Lewes, DE (2 miles from Nassau, DE)
1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

PT Customer Service Leader

Seaford, DE (22 miles from Nassau, DE)
2 days ago

Seaford, DE (22 miles from Nassau, DE)
2 days ago

PT Customer Service Leader Posting Date: 02/23/2025 Location: Seaford, DE Category/Area of Expertise: Retail Operations Job Requisition: 418696 Address: USA-DE-Seaford-22954 Sussex Hwy Store Code:...

Eyewear Customer Service/Sales Advisor Part Time

Georgetown, DE (12 miles from Nassau, DE)
3 days ago

Georgetown, DE (12 miles from Nassau, DE)
3 days ago

About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...

Pharmacy Customer Service Associate

Seaford, DE (22 miles from Nassau, DE)
3 days ago

Seaford, DE (22 miles from Nassau, DE)
3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

Bridgeville, DE (21 miles from Nassau, DE)
5 days ago

Bridgeville, DE (21 miles from Nassau, DE)
5 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...

Customer Service Representative

Cape May, NJ (22 miles from Nassau, DE)
6 days ago

Cape May, NJ (22 miles from Nassau, DE)
6 days ago

Remote Customer Service Position Opportunity - Work From Home Compensation: $30/hourEmployment type: full-timeJob title: Customer Service RepresentativeOpportunity for Remote Work with A&M SYSTEMS...

Remote Work

Loss Prevention Customer Service Associate

Rehoboth Beach, DE (6 miles from Nassau, DE)
18 days ago

Rehoboth Beach, DE (6 miles from Nassau, DE)
18 days ago

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Eyewear Customer Service/Sales Advisor

Seaford, DE (22 miles from Nassau, DE)
23 days ago

Seaford, DE (22 miles from Nassau, DE)
23 days ago

About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...

Customer Service Representative

Seaford, DE (22 miles from Nassau, DE)
24 days ago

Seaford, DE (22 miles from Nassau, DE)
24 days ago

Fidelity Power Systems, oneof the nation's largest distributors of Kohler Generators and Power Systems, isseeking a seasoned Operations Manager to join our growing teamoperating at our Seaford, DE...

Seasonal Retail Sales Associate

Lewes, DE (2 miles from Nassau, DE)
45+ days ago

Lewes, DE (2 miles from Nassau, DE)
45+ days ago

What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...

Customer Service Rep(04424) - 3 Back Bay Park Center

Millsboro, DE (13 miles from Nassau, DE)
90+ days ago

Millsboro, DE (13 miles from Nassau, DE)
90+ days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Representative

Lewes, DE (2 miles from Nassau, DE)
30+ days ago

Lewes, DE (2 miles from Nassau, DE)
30+ days ago

Job Summary: Customer Service Representative will perform a variety of functions to assist customers who contact the company via phone, e-mail, or in-person....

Customer Service/Retail Admin

Milford, DE (16 miles from Nassau, DE)
30+ days ago

Milford, DE (16 miles from Nassau, DE)
30+ days ago

Performs a variety of customer service and business office functions for a Southern States agronomy, farm supply, member co-op, and/or petroleum location. This multi-level role ranges from...

Customer Service Representative

Lewes, DE (2 miles from Nassau, DE)
30+ days ago

Lewes, DE (2 miles from Nassau, DE)
30+ days ago

POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high standards of customer service...

View all 27 jobs

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Nassau, DE

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Nassau, DE offer the following education background

Bachelor's Degree

30.9%

High School or GED

27.3%

Associate's Degree

16.1%

Vocational Degree or Certification

13.0%

Master's Degree

7.9%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Nassau, DE

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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