Customer Service Representative Jobs in Millville, DE

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 25 Jobs

Bilingual Customer Service Specialist (Spanish)

  • Millsboro, DE (7 miles from Millville, DE)
  • 12 days ago
  • Millsboro, DE (7 miles from Millville, DE)
  • 12 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Customer Service Associate

  • Lewes, DE (12 miles from Millville, DE)
  • 1 day ago
  • Lewes, DE (12 miles from Millville, DE)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Eyewear Customer Service/Sales Advisor Part Time

  • Georgetown, DE (17 miles from Millville, DE)
  • 3 days ago
  • Georgetown, DE (17 miles from Millville, DE)
  • 3 days ago

About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...

Customer Service Associate

  • Delmar, DE (24 miles from Millville, DE)
  • 5 days ago
  • Delmar, DE (24 miles from Millville, DE)
  • 5 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...

PT Customer Service Leader

  • Selbyville, DE (5 miles from Millville, DE)
  • 10 days ago
  • Selbyville, DE (5 miles from Millville, DE)
  • 10 days ago

PT Customer Service Leader Posting Date: 01/13/2025 Location: Selbyville, DE Category/Area of Expertise: Retail Operations Job Requisition: 327234 Address: USA-DE-Selbyville-32 N Dupont Hwy Store...

FT Customer Service Leader

  • Delmar, DE (24 miles from Millville, DE)
  • 10 days ago
  • Delmar, DE (24 miles from Millville, DE)
  • 10 days ago

FT Customer Service Leader Posting Date: 04/08/2025 Location: Delmar, DE Category/Area of Expertise: Retail Operations Job Requisition: 422814 Address: USA-DE-Delmar-38650 Sussex Hwy Unit 1 Store...

Loss Prevention Customer Service Associate

  • Rehoboth Beach, DE (9 miles from Millville, DE)
  • 18 days ago
  • Rehoboth Beach, DE (9 miles from Millville, DE)
  • 18 days ago

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Pharmacy Customer Service Associate

  • Laurel, DE (23 miles from Millville, DE)
  • 27 days ago
  • Laurel, DE (23 miles from Millville, DE)
  • 27 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Seasonal Retail Sales Associate

  • Lewes, DE (12 miles from Millville, DE)
  • 45+ days ago
  • Lewes, DE (12 miles from Millville, DE)
  • 45+ days ago

What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...

Customer Service Rep(04450) - 104 64th St.

  • Ocean City, MD (11 miles from Millville, DE)
  • 60+ days ago
  • Ocean City, MD (11 miles from Millville, DE)
  • 60+ days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Temporary Sales Associate

  • Ocean City, MD (11 miles from Millville, DE)
  • 60+ days ago
  • Ocean City, MD (11 miles from Millville, DE)
  • 60+ days ago

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful...

Customer Service Rep(04424) - 3 Back Bay Park Center

  • Millsboro, DE (7 miles from Millville, DE)
  • 90+ days ago
  • Millsboro, DE (7 miles from Millville, DE)
  • 90+ days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Associate- J1 Students Only

  • Ocean City, MD (11 miles from Millville, DE)
  • 28 days ago
  • Ocean City, MD (11 miles from Millville, DE)
  • 28 days ago

Royal Farms Customer Service Associate- J1 Students Only in Ocean City , Maryland Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the...

Customer Service Representative

  • Lewes, DE (12 miles from Millville, DE)
  • 30+ days ago
  • Lewes, DE (12 miles from Millville, DE)
  • 30+ days ago

Job Summary: Customer Service Representative will perform a variety of functions to assist customers who contact the company via phone, e-mail, or in-person....

Customer Service Representative

  • Lewes, DE (12 miles from Millville, DE)
  • 30+ days ago
  • Lewes, DE (12 miles from Millville, DE)
  • 30+ days ago

POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high standards of customer service...

Demographic Data for Millville, DE

Moving to Millville, DE? Find some basic demographic data about Millville, DE below.


Local
National
1,802
71
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Millville, DE

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Millville, DE offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Millville, DE
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »