Customer Service Representative Jobs in Milford, DE
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Greensboro, MD (23 miles from Milford, DE)
- 12 hours ago
- Greensboro, MD (23 miles from Milford, DE)
- 12 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Lewes, DE (18 miles from Milford, DE)
- 14 hours ago
- Lewes, DE (18 miles from Milford, DE)
- 14 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Dover, DE (16 miles from Milford, DE)
- 1 day ago
- Dover, DE (16 miles from Milford, DE)
- 1 day ago
Wilson Language Training Customer Success Specialist in Dover , Delaware Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are committed to...
- Dover, DE (16 miles from Milford, DE)
- 2 days ago
- Dover, DE (16 miles from Milford, DE)
- 2 days ago
Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you! This position is...
- Dover, DE (16 miles from Milford, DE)
- 3 days ago
- Dover, DE (16 miles from Milford, DE)
- 3 days ago
Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and small businesses across the U.S., helping them Internet better. As part of...
Team Lead, Customer Service (Must Have Prior Pharmacy & Medical Benefits Knowledge)
- Dover, DE (16 miles from Milford, DE)
- 3 days ago
- Dover, DE (16 miles from Milford, DE)
- 3 days ago
Collaboration Opportunities: Team Leads work directly with our Supervisors and Customer Service Representatives (CSR's) to assist with providing support to health plan members, providers and/or their...
- Cape May, NJ (24 miles from Milford, DE)
- 3 days ago
- Cape May, NJ (24 miles from Milford, DE)
- 3 days ago
Tommy's Folly Sales Associate Congress Hall, Cape May, NJ, US Yesterday Requisition ID: 3799 Location: Congress Hall - Logo Shop Department: Tommy's Folly Position: Tommy's Folly Sales Associate...
Pharmacy Customer Service Associate
- Bridgeville, DE (19 miles from Milford, DE)
- 5 days ago
- Bridgeville, DE (19 miles from Milford, DE)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Cape May, NJ (24 miles from Milford, DE)
- 5 days ago
- Cape May, NJ (24 miles from Milford, DE)
- 5 days ago
Location: Congress Hall - Logo Shop Department: Tommy’s Folly Position: Tommy’s Folly Sales Associate Reports To: Tommy’s Folly Retail Manager Position Overview: Responsible for providing...
Sales Advisor / Customer Service
- Smyrna, DE (24 miles from Milford, DE)
- 5 days ago
- Smyrna, DE (24 miles from Milford, DE)
- 5 days ago
Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Paid time off Vision insurance Job Summary We are looking for a Service...
- Lewes, DE (18 miles from Milford, DE)
- 6 days ago
- Lewes, DE (18 miles from Milford, DE)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Representative
- Dover, DE (16 miles from Milford, DE)
- 7 days ago
- Dover, DE (16 miles from Milford, DE)
- 7 days ago
Customer Service Representative at Highmark Health in Dover, Delaware, United States Job Description Company : Highmark Inc....
Member Service Representative- Sussex Location
- Rehoboth Beach, DE (22 miles from Milford, DE)
- 8 days ago
- Rehoboth Beach, DE (22 miles from Milford, DE)
- 8 days ago
Our Promise : Ensure every youth and teen we serve is on a pathway to success Improve the health and wellbeing of every individual and family we serve Unite communities and inspire service to...
Customer Service Team Member - Dover, DE (DE1301)
- Dover, DE (16 miles from Milford, DE)
- 8 days ago
- Dover, DE (16 miles from Milford, DE)
- 8 days ago
Job Details Job Location : Dover, DE Position Type : Full-Time/Part-Time Salary Range : $15.50 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
Customer Service Representative I
- Smyrna, DE (24 miles from Milford, DE)
- 8 days ago
- Smyrna, DE (24 miles from Milford, DE)
- 8 days ago
Customer Service Representative I at TOWN OF SMYRNA INC in Smyrna, Delaware, United States Job Description This position requires the ability to learn quickly and to multi-task in a fast-paced, highly...
Demographic Data for Milford, DE
Moving to Milford, DE? Find some basic demographic data about Milford, DE below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Milford, DE
Highest Education Level
Customer Service Representatives in Milford, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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