Customer Service Representative Jobs in Middletown, DE
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Loss Prevention Customer Service Associate II
- Christiana, DE (9 miles from Middletown, DE)
- 6 hours ago
- Christiana, DE (9 miles from Middletown, DE)
- 6 hours ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Specialist, Contact Center at Avenue North
- Wilmington, DE (18 miles from Middletown, DE)
- 9 hours ago
- Wilmington, DE (18 miles from Middletown, DE)
- 9 hours ago
Job Details ChristianaCare Contact Center at Avenue North is looking for a Customer Service Specialist. The Contact Center at Avenue North is located at 4000 Nexus Drive in Wilmington, Delaware....
- Elkton, MD (14 miles from Middletown, DE)
- 1 day ago
- Elkton, MD (14 miles from Middletown, DE)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Member Service Representative- Dover Location
- Dover, DE (24 miles from Middletown, DE)
- 2 days ago
- Dover, DE (24 miles from Middletown, DE)
- 2 days ago
Our Promise: Ensure every youth and teen we serve is on a pathway to success Improve the health and wellbeing of every individual and family we serve Unite communities and inspire service to...
IT Support Agent Mobility Customer Service
- New Castle, DE (12 miles from Middletown, DE)
- 2 days ago
- New Castle, DE (12 miles from Middletown, DE)
- 2 days ago
Pioneering in America, from the first mile to the last. This is what drives us. For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and...
- Dover, DE (24 miles from Middletown, DE)
- 2 days ago
- Dover, DE (24 miles from Middletown, DE)
- 2 days ago
**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
- Dover, DE (24 miles from Middletown, DE)
- 2 days ago
- Dover, DE (24 miles from Middletown, DE)
- 2 days ago
Job ID Number** R5163 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...
Customer Service Associate - Temporary
- Townsend, DE (7 miles from Middletown, DE)
- 3 days ago
- Townsend, DE (7 miles from Middletown, DE)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Immediate Openings Customer Service Reps Wanted (Travel + Housing Pr
- Wilmington, DE (18 miles from Middletown, DE)
- 3 days ago
- Wilmington, DE (18 miles from Middletown, DE)
- 3 days ago
IMMEDIATE OPENINGS CUSTOMER SERVICE REPS WANTED (TRAVEL + HOUSING PROVIDED) Must Be Willing to Travel | Entry-Level | Full-Time Looking for a change and ready to hit the ground running? Were...
- Newark, DE (9 miles from Middletown, DE)
- 3 days ago
- Newark, DE (9 miles from Middletown, DE)
- 3 days ago
Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related...
Customer Service Desk Associate - FT
- Wilmington, DE (18 miles from Middletown, DE)
- 3 days ago
- Wilmington, DE (18 miles from Middletown, DE)
- 3 days ago
Customer Service Desk Associate Experienced Customer Service Desk Associates- Use your Retail Sales background to launch an exciting career in retail with one of the nation's leading retailers!...
Client Service Associate Cash Equities
- Newark, DE (9 miles from Middletown, DE)
- 3 days ago
- Newark, DE (9 miles from Middletown, DE)
- 3 days ago
JPMorgan Securities LLC offers security brokerage services providing investment products & services for institutional investors. JPMorgans North American Cash Equities Client Services is the...
Customer Service Associate- Overnight Shift
- Cecilton, MD (11 miles from Middletown, DE)
- 4 days ago
- Cecilton, MD (11 miles from Middletown, DE)
- 4 days ago
The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and performs a variety of tasks related to different areas...
- Perryville, MD (20 miles from Middletown, DE)
- 4 days ago
- Perryville, MD (20 miles from Middletown, DE)
- 4 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
Customer Service Representative
- Wilmington, DE (18 miles from Middletown, DE)
- 4 days ago
- Wilmington, DE (18 miles from Middletown, DE)
- 4 days ago
As a Customer Service Representative, you will play a crucial role in supporting our customers and enhancing their experience....
Demographic Data for Middletown, DE
Moving to Middletown, DE? Find some basic demographic data about Middletown, DE below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Middletown, DE
Highest Education Level
Customer Service Representatives in Middletown, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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