Customer Service Representative Jobs in Hockessin, DE
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- West Chester, PA (14 miles from Hockessin, DE)
- 15 days ago
- West Chester, PA (14 miles from Hockessin, DE)
- 15 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Retail Loss Prevention Customer Service Associate II
- Christiana, DE (11 miles from Hockessin, DE)
- 6 hours ago
- Christiana, DE (11 miles from Hockessin, DE)
- 6 hours ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
- Media, PA (16 miles from Hockessin, DE)
- 7 hours ago
- Media, PA (16 miles from Hockessin, DE)
- 7 hours ago
Customer Service PeopleShare Media, PA, US 5h ago Our esteemed client in Media is hiring Contact Center Representatives. This client has been in business for 50 years. They are one of the largest...
Customer Service Specialist, Contact Center at Avenue North
- Wilmington, DE (10 miles from Hockessin, DE)
- 9 hours ago
- Wilmington, DE (10 miles from Hockessin, DE)
- 9 hours ago
Job Details ChristianaCare Contact Center at Avenue North is looking for a Customer Service Specialist. The Contact Center at Avenue North is located at 4000 Nexus Drive in Wilmington, Delaware....
- Sharon Hill, PA (23 miles from Hockessin, DE)
- 11 hours ago
- Sharon Hill, PA (23 miles from Hockessin, DE)
- 11 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
Customer Service & E-Commerce Supervisor - Full Time
- Exton, PA (17 miles from Hockessin, DE)
- 1 day ago
- Exton, PA (17 miles from Hockessin, DE)
- 1 day ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Savers / Value Village Careers - GreenDrop Customer Service Attendant- Floater
- Malvern, PA (19 miles from Hockessin, DE)
- 1 day ago
- Malvern, PA (19 miles from Hockessin, DE)
- 1 day ago
Description Job Title: GreenDrop Attendant--Floater Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By...
- Elkton, MD (15 miles from Hockessin, DE)
- 1 day ago
- Elkton, MD (15 miles from Hockessin, DE)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
GreenDrop Customer Service Attendant- Floater
- Exton, PA (17 miles from Hockessin, DE)
- 2 days ago
- Exton, PA (17 miles from Hockessin, DE)
- 2 days ago
GreenDrop Attendant--Floater** **Who we are:** GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with...
Diagnostic Customer Service Specialist
- Malvern, PA (19 miles from Hockessin, DE)
- 2 days ago
- Malvern, PA (19 miles from Hockessin, DE)
- 2 days ago
Role Description Diagnostic Customer Service Specialist Major Purpose Provide optimal customer service support to Zoetis Diagnostic Field Force and Customers. The Diagnostic Customer Service...
IT Support Agent Mobility Customer Service
- New Castle, DE (11 miles from Hockessin, DE)
- 2 days ago
- New Castle, DE (11 miles from Hockessin, DE)
- 2 days ago
Pioneering in America, from the first mile to the last. This is what drives us. For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and...
Customer Service Associate - Temporary
- West Chester, PA (14 miles from Hockessin, DE)
- 2 days ago
- West Chester, PA (14 miles from Hockessin, DE)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Immediate Openings Customer Service Reps Wanted (Travel + Housing Pr
- Wilmington, DE (10 miles from Hockessin, DE)
- 3 days ago
- Wilmington, DE (10 miles from Hockessin, DE)
- 3 days ago
IMMEDIATE OPENINGS CUSTOMER SERVICE REPS WANTED (TRAVEL + HOUSING PROVIDED) Must Be Willing to Travel | Entry-Level | Full-Time Looking for a change and ready to hit the ground running? Were...
- Newark, DE (11 miles from Hockessin, DE)
- 3 days ago
- Newark, DE (11 miles from Hockessin, DE)
- 3 days ago
Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related...
Customer Service Desk Associate - FT
- Wilmington, DE (10 miles from Hockessin, DE)
- 3 days ago
- Wilmington, DE (10 miles from Hockessin, DE)
- 3 days ago
Customer Service Desk Associate Experienced Customer Service Desk Associates- Use your Retail Sales background to launch an exciting career in retail with one of the nation's leading retailers!...
Demographic Data for Hockessin, DE
Moving to Hockessin, DE? Find some basic demographic data about Hockessin, DE below.
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Salary for Customer Service Representative Jobs in Hockessin, DE
Highest Education Level
Customer Service Representatives in Hockessin, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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