Customer Service Representative Jobs in Ellendale, DE
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Greensboro, MD (24 miles from Ellendale, DE)
- 11 hours ago
- Greensboro, MD (24 miles from Ellendale, DE)
- 11 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Lewes, DE (14 miles from Ellendale, DE)
- 12 hours ago
- Lewes, DE (14 miles from Ellendale, DE)
- 12 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Bridgeville, DE (10 miles from Ellendale, DE)
- 5 days ago
- Bridgeville, DE (10 miles from Ellendale, DE)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Lewes, DE (14 miles from Ellendale, DE)
- 6 days ago
- Lewes, DE (14 miles from Ellendale, DE)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Member Service Representative- Sussex Location
- Rehoboth Beach, DE (18 miles from Ellendale, DE)
- 8 days ago
- Rehoboth Beach, DE (18 miles from Ellendale, DE)
- 8 days ago
Our Promise : Ensure every youth and teen we serve is on a pathway to success Improve the health and wellbeing of every individual and family we serve Unite communities and inspire service to...
Customer Service Rep(04424) - 3 Back Bay Park Center
- Millsboro, DE (18 miles from Ellendale, DE)
- 8 days ago
- Millsboro, DE (18 miles from Ellendale, DE)
- 8 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Rep(04477) - 30182 SUSSEX HWY., UNIT 3
- Laurel, DE (18 miles from Ellendale, DE)
- 10 days ago
- Laurel, DE (18 miles from Ellendale, DE)
- 10 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
- Milford, DE (10 miles from Ellendale, DE)
- 14 days ago
- Milford, DE (10 miles from Ellendale, DE)
- 14 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
Loss Prevention Customer Service Associate
- Rehoboth Beach, DE (18 miles from Ellendale, DE)
- 18 days ago
- Rehoboth Beach, DE (18 miles from Ellendale, DE)
- 18 days ago
All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the...
Seasonal Retail Sales Associate
- Lewes, DE (14 miles from Ellendale, DE)
- 19 days ago
- Lewes, DE (14 miles from Ellendale, DE)
- 19 days ago
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Royal Farms Customer Service Leader in Ellendale , Delaware Description: The Customer Service Leader (CSL) works in support of the leadership team to facilitate the completion of all store-level...
Retail Store Specialist (Customer Service/ Merchandising) Part Time-New Store Opening!
- Seaford, DE (14 miles from Ellendale, DE)
- 20 days ago
- Seaford, DE (14 miles from Ellendale, DE)
- 20 days ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The pay range for this position is $16.00 - $17.25 / hour and...
Customer Service Associate- Overnight Shift
- Rehoboth Beach, DE (18 miles from Ellendale, DE)
- 30+ days ago
- Rehoboth Beach, DE (18 miles from Ellendale, DE)
- 30+ days ago
Royal Farms Customer Service Associate- Overnight Shift in Rehoboth Beach , Delaware Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate...
- Georgetown, DE (8 miles from Ellendale, DE)
- 30+ days ago
- Georgetown, DE (8 miles from Ellendale, DE)
- 30+ days ago
Royal Farms Customer Service Associate in Georgetown , Delaware Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all...
Customer Service Rep(04435) - 105 AERENSON DRIVER
- Milford, DE (10 miles from Ellendale, DE)
- 45+ days ago
- Milford, DE (10 miles from Ellendale, DE)
- 45+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Ellendale, DE
Moving to Ellendale, DE? Find some basic demographic data about Ellendale, DE below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Ellendale, DE
Highest Education Level
Customer Service Representatives in Ellendale, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »