Customer Service Representative Jobs in Dover, DE
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Our Promise: Ensure every youth and teen we serve is on a pathway to success Improve the health and wellbeing of every individual and family we serve Unite communities and inspire service to...
**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
Job ID Number** R5163 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...
Customer Service Associate - Temporary
- Townsend, DE (16 miles from Dover, DE)
- 3 days ago
- Townsend, DE (16 miles from Dover, DE)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Bridgeton, NJ (22 miles from Dover, DE)
- 4 days ago
- Bridgeton, NJ (22 miles from Dover, DE)
- 4 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
Customer Care Representative - Career Advancement Opportunities
- Townsend, DE (16 miles from Dover, DE)
- 5 days ago
- Townsend, DE (16 miles from Dover, DE)
- 5 days ago
The Customer Care Representative role is an excellent starting point for individuals seeking a dynamic career in customer service with outstanding opportunities for growth and development. While...
Customer Support Specialist / Cashier / Receptionist - P/T - Dover Chevy
- Dover, DE
- 5 days ago
- Dover, DE
- 5 days ago
Part-Time Customer Support Specialist / Receptionist - Automotive Dealership Join the Hertrich Family of Dealerships and Grow with Us! Are you passionate about customer service and thrive in a...
The Customer Advocate Team Lead Specialist will be responsible for providing general office administrative and support tasks to the legal department to ensure proper tracking and organization of...
Pharmacy Customer Service Associate
- Middletown, DE (24 miles from Dover, DE)
- 9 days ago
- Middletown, DE (24 miles from Dover, DE)
- 9 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Consultant at CVS Health in Dover, Delaware, United States Job Description At CVS Health, we're building a world of health around every consumer and surrounding ourselves with...
The Inductors Division of Vishay is currently seeking applicants for a full-time Customer Service Representative....
Client Service Representative We are looking for you! Our ideal candidate will genuinely enjoy working with animals and their owners and want to be part of a fun, interactive team. Good...
S&P Global Client Services Representative in Virtual , Delaware About the Role: Grade Level (for internal use): 09 The Team: The Client Services group supports investor relations teams at publicly...
Customer Service Representative
- Bridgeton, NJ (22 miles from Dover, DE)
- 19 days ago
- Bridgeton, NJ (22 miles from Dover, DE)
- 19 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Datavant Key Account Liaison in Dover , Delaware Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the...
Demographic Data for Dover, DE
Moving to Dover, DE? Find some basic demographic data about Dover, DE below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Dover, DE
Highest Education Level
Customer Service Representatives in Dover, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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