Customer Service Representative Jobs in Christiana, DE
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Caesars Rewards Rep (Harrah's Philadelphia)
- Chester, PA (23 miles from Christiana, DE)
- 1 day ago
- Chester, PA (23 miles from Christiana, DE)
- 1 day ago
Essential Duties and Responsibilities: Consistently demonstrates superior customer service skills to external and internal guests by displaying Spotlight on Success behaviors. Maintains upbeat,...
Customer Service Associate - Temporary
- Wilmington, DE (12 miles from Christiana, DE)
- 8 hours ago
- Wilmington, DE (12 miles from Christiana, DE)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Havre de Grace, MD (23 miles from Christiana, DE)
- 17 hours ago
- Havre de Grace, MD (23 miles from Christiana, DE)
- 17 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Bear, DE (1 mile from Christiana, DE)
- 18 hours ago
- Bear, DE (1 mile from Christiana, DE)
- 18 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to...
Customer Service Specialist, Contact Center at Avenue North
- Wilmington, DE (12 miles from Christiana, DE)
- 21 hours ago
- Wilmington, DE (12 miles from Christiana, DE)
- 21 hours ago
Job Details ChristianaCare Contact Center at Avenue North is looking for a Customer Service Specialist. The Contact Center at Avenue North is located at 4000 Nexus Drive in Wilmington, Delaware....
Pharmacy Customer Service Associate
- Middletown, DE (9 miles from Christiana, DE)
- 1 day ago
- Middletown, DE (9 miles from Christiana, DE)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative at Home Depot in Newark, Delaware, United States Job Description Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to...
Customer Service Rep - Day Shift
- New Castle, DE (6 miles from Christiana, DE)
- 1 day ago
- New Castle, DE (6 miles from Christiana, DE)
- 1 day ago
As the Customer Service Representative, you will be responsible for maintaining workflow by assisting managers and supervisors with the coordination of warehouse duties, including inventory, creating...
Client Services Representatives II - Small Business Deposits - 1st shift
- Newark, DE
- 6 days ago
- Newark, DE
- 6 days ago
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and...
Customer Service Rep(04494) -2472 N. Dupont Highway
- Middletown, DE (9 miles from Christiana, DE)
- 6 days ago
- Middletown, DE (9 miles from Christiana, DE)
- 6 days ago
Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in coolerPrepare product. Receive and process telephone orders. Take inventory and complete associated...
- New Castle, DE (6 miles from Christiana, DE)
- 6 days ago
- New Castle, DE (6 miles from Christiana, DE)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Member Service Representative- Middletown Location
- Middletown, DE (9 miles from Christiana, DE)
- 6 days ago
- Middletown, DE (9 miles from Christiana, DE)
- 6 days ago
Our Promise: Ensure every youth and teen we serve is on a pathway to success Improve the health and wellbeing of every individual and family we serve Unite communities and inspire service to...
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and...
- Townsend, DE (17 miles from Christiana, DE)
- 7 days ago
- Townsend, DE (17 miles from Christiana, DE)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Christiana, DE
Moving to Christiana, DE? Find some basic demographic data about Christiana, DE below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Christiana, DE
Highest Education Level
Customer Service Representatives in Christiana, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »