Customer Service Representative Jobs in Bear, DE

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 82 Jobs

Caesars Rewards Rep (Harrah's Philadelphia)

  • Chester, PA (24 miles from Bear, DE)
  • 1 day ago
  • Chester, PA (24 miles from Bear, DE)
  • 1 day ago

Essential Duties and Responsibilities: Consistently demonstrates superior customer service skills to external and internal guests by displaying Spotlight on Success behaviors. Maintains upbeat,...

Customer Service Associate - Temporary

  • Wilmington, DE (13 miles from Bear, DE)
  • 2 hours ago
  • Wilmington, DE (13 miles from Bear, DE)
  • 2 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Havre de Grace, MD (23 miles from Bear, DE)
  • 11 hours ago
  • Havre de Grace, MD (23 miles from Bear, DE)
  • 11 hours ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Associate

  • Bear, DE
  • 12 hours ago
  • Bear, DE
  • 12 hours ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to...

Customer Service Specialist, Contact Center at Avenue North

  • Wilmington, DE (13 miles from Bear, DE)
  • 14 hours ago
  • Wilmington, DE (13 miles from Bear, DE)
  • 14 hours ago

Job Details ChristianaCare Contact Center at Avenue North is looking for a Customer Service Specialist. The Contact Center at Avenue North is located at 4000 Nexus Drive in Wilmington, Delaware....

Pharmacy Customer Service Associate

  • Middletown, DE (8 miles from Bear, DE)
  • 1 day ago
  • Middletown, DE (8 miles from Bear, DE)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Newark, DE (1 mile from Bear, DE)
  • 1 day ago
  • Newark, DE (1 mile from Bear, DE)
  • 1 day ago

Customer Service Representative at Home Depot in Newark, Delaware, United States Job Description Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to...

Customer Service Rep - Day Shift

  • New Castle, DE (6 miles from Bear, DE)
  • 1 day ago
  • New Castle, DE (6 miles from Bear, DE)
  • 1 day ago

As the Customer Service Representative, you will be responsible for maintaining workflow by assisting managers and supervisors with the coordination of warehouse duties, including inventory, creating...

Sales Advisor / Customer Service

  • Smyrna, DE (24 miles from Bear, DE)
  • 5 days ago
  • Smyrna, DE (24 miles from Bear, DE)
  • 5 days ago

Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Paid time off Vision insurance Job Summary We are looking for a Service...

Client Services Representatives II - Small Business Deposits - 1st shift

  • Newark, DE (1 mile from Bear, DE)
  • 6 days ago
  • Newark, DE (1 mile from Bear, DE)
  • 6 days ago

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and...

Customer Service Rep(04494) -2472 N. Dupont Highway

  • Middletown, DE (8 miles from Bear, DE)
  • 6 days ago
  • Middletown, DE (8 miles from Bear, DE)
  • 6 days ago

Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in coolerPrepare product. Receive and process telephone orders. Take inventory and complete associated...

Customer Service/Sales

  • New Castle, DE (6 miles from Bear, DE)
  • 6 days ago
  • New Castle, DE (6 miles from Bear, DE)
  • 6 days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Member Service Representative- Middletown Location

  • Middletown, DE (8 miles from Bear, DE)
  • 6 days ago
  • Middletown, DE (8 miles from Bear, DE)
  • 6 days ago

Our Promise: Ensure every youth and teen we serve is on a pathway to success Improve the health and wellbeing of every individual and family we serve Unite communities and inspire service to...

Customer Service Representative - Christiana Mall

  • Newark, DE (1 mile from Bear, DE)
  • 7 days ago
  • Newark, DE (1 mile from Bear, DE)
  • 7 days ago

This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...

Customer service representative

  • Chester, PA (24 miles from Bear, DE)
  • 7 days ago
  • Chester, PA (24 miles from Bear, DE)
  • 7 days ago

Busy Air BnB business needs work from home part time help. Very little phone contact with guests. 95 percent online contact with guests. Must have air BnB experience. Must be able to pass...

Remote Work

Demographic Data for Bear, DE

Moving to Bear, DE? Find some basic demographic data about Bear, DE below.

Local
National
42,717
742
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Microsoft Learn
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Microsoft Learn
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Microsoft Learn
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...
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Title Synonyms

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Salary for Customer Service Representative Jobs in Bear, DE

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Bear, DE offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.5%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Bear, DE
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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