Customer Service Representative Jobs in Colchester, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Veterinary Client Service Representative - Call Center
- Middletown, CT (15 miles from Colchester, CT)
- 1 day ago
- Middletown, CT (15 miles from Colchester, CT)
- 1 day ago
Job Type Full-time Description We know that a positive client experience starts as soon as our clients enter the waiting room and Pieper Veterinary is seeking kind, compassionate, and...
Client Service Representative - Primary Care
- Middletown, CT (15 miles from Colchester, CT)
- 5 days ago
- Middletown, CT (15 miles from Colchester, CT)
- 5 days ago
Job Type Full-time Description We know that a positive client experience starts as soon as our clients enter the waiting room. Pieper Veterinary is looking for a dedicated Veterinary Client...
- Manchester, CT (17 miles from Colchester, CT)
- 15 hours ago
- Manchester, CT (17 miles from Colchester, CT)
- 15 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Account Representative
- Manchester, CT (17 miles from Colchester, CT)
- 17 hours ago
- Manchester, CT (17 miles from Colchester, CT)
- 17 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $16.62 per hour - $19.55 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative
- New London, CT (18 miles from Colchester, CT)
- 17 hours ago
- New London, CT (18 miles from Colchester, CT)
- 17 hours ago
Benefits: Flexible schedule Benefits/Perks Competitive Compensation Training and Development Employee Discounts Positive Work Environment Locally-Owned Job Summary We are looking for a Customer Service...
Customer Care Representative - Career Advancement Opportunities
- Willimantic, CT (12 miles from Colchester, CT)
- 1 day ago
- Willimantic, CT (12 miles from Colchester, CT)
- 1 day ago
The Customer Care Representative provides outstanding service to our customers by responding to a high level of inbound customer calls, inquiries and requests which may require research and...
- Hartford, CT (23 miles from Colchester, CT)
- 1 day ago
- Hartford, CT (23 miles from Colchester, CT)
- 1 day ago
Wilson Language Training Customer Success Specialist in Hartford , Connecticut Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are...
Part-Time Retail Sales Associate
- Newington, CT (22 miles from Colchester, CT)
- 1 day ago
- Newington, CT (22 miles from Colchester, CT)
- 1 day ago
Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...
Customer Service Representative
- Plainfield, CT (24 miles from Colchester, CT)
- 2 days ago
- Plainfield, CT (24 miles from Colchester, CT)
- 2 days ago
Customer Service Representative Plainfield, CT, USA Req #3506 Monday, March 10, 2025 Superior Plus Propane is currently seeking a highly motivated Customer Service Representative whose role is to answer...
Customer Service Rep (CSR) - Behavioral Health (Bilingual Spanish)
- Meriden, CT (22 miles from Colchester, CT)
- 3 days ago
- Meriden, CT (22 miles from Colchester, CT)
- 3 days ago
Description Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Mon-Fri 8am-4:30pm Work where every moment matters. Every day, over 30,000 Hartford HealthCare colleagues...
- Hartford, CT (23 miles from Colchester, CT)
- 3 days ago
- Hartford, CT (23 miles from Colchester, CT)
- 3 days ago
WindStream Communications Analyst II-Customer Service in Hartford , Connecticut Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers...
Team Lead, Customer Service (Must Have Prior Pharmacy & Medical Benefits Knowledge)
- Hartford, CT (23 miles from Colchester, CT)
- 3 days ago
- Hartford, CT (23 miles from Colchester, CT)
- 3 days ago
Collaboration Opportunities: Team Leads work directly with our Supervisors and Customer Service Representatives (CSR's) to assist with providing support to health plan members, providers and/or their...
- New Britain, CT (23 miles from Colchester, CT)
- 3 days ago
- New Britain, CT (23 miles from Colchester, CT)
- 3 days ago
Customer Advocate ImageFIRST Healthcare Laundry Specialists - 3.0 New Britain, CT Job Details Full-time Estimated: $62.3K - $71.5K a year 9 hours ago Benefits Health insurance Dental insurance...
Customer Service Representative
- New Britain, CT (23 miles from Colchester, CT)
- 3 days ago
- New Britain, CT (23 miles from Colchester, CT)
- 3 days ago
DATTCO has a full-time Customer Service Representative opening in our School Bus Division located in New Britain, CT....
- Manchester, CT (17 miles from Colchester, CT)
- 4 days ago
- Manchester, CT (17 miles from Colchester, CT)
- 4 days ago
Position Overview: We are seeking a dedicated and professional IT Customer Service Representative to join our team....
Demographic Data for Colchester, CT
Moving to Colchester, CT? Find some basic demographic data about Colchester, CT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Colchester, CT
Highest Education Level
Customer Service Representatives in Colchester, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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