Customer Service Representative Jobs in Branford, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Veterinary Client Service Representative - Call Center
- Middletown, CT (19 miles from Branford, CT)
- 1 day ago
- Middletown, CT (19 miles from Branford, CT)
- 1 day ago
Job Type Full-time Description We know that a positive client experience starts as soon as our clients enter the waiting room and Pieper Veterinary is seeking kind, compassionate, and...
Client Service Representative - Primary Care
- Middletown, CT (19 miles from Branford, CT)
- 5 days ago
- Middletown, CT (19 miles from Branford, CT)
- 5 days ago
Job Type Full-time Description We know that a positive client experience starts as soon as our clients enter the waiting room. Pieper Veterinary is looking for a dedicated Veterinary Client...
Customer Service Representative I
- New Haven, CT (7 miles from Branford, CT)
- 14 hours ago
- New Haven, CT (7 miles from Branford, CT)
- 14 hours ago
#LI-Hybrid Overview The Customer Service Representative I position is a dynamic Contact Center position focused on the servicing of inbound telecom/email requests from both Agents and Members of KofC...
Client Services Representative I
- Seymour, CT (20 miles from Branford, CT)
- 1 day ago
- Seymour, CT (20 miles from Branford, CT)
- 1 day ago
The Client Services Representatives (CSRs) are a central part of the Front Office Team. As the first and last impression of Clay Lacy Aviation, this high-profile department carries a special...
Customer Service Representative
- Southington, CT (22 miles from Branford, CT)
- 2 days ago
- Southington, CT (22 miles from Branford, CT)
- 2 days ago
Company Description NEED DELIVERY PERSON FOR FOOD DELIVERY Job Description Qualifications Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most...
Customer Service Representative
- New Haven, CT (7 miles from Branford, CT)
- 2 days ago
- New Haven, CT (7 miles from Branford, CT)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Monroe, CT (22 miles from Branford, CT)
- 3 days ago
- Monroe, CT (22 miles from Branford, CT)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep (CSR) - Behavioral Health (Bilingual Spanish)
- Meriden, CT (17 miles from Branford, CT)
- 3 days ago
- Meriden, CT (17 miles from Branford, CT)
- 3 days ago
Description Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Mon-Fri 8am-4:30pm Work where every moment matters. Every day, over 30,000 Hartford HealthCare colleagues...
- Milford, CT (14 miles from Branford, CT)
- 5 days ago
- Milford, CT (14 miles from Branford, CT)
- 5 days ago
1. Greet customers warmly and assist them with drop-off and pick-up of garments. 2. Answer customer inquiries about services, pricing, and turnaround times. 3. Handle customer complaints or...
Customer Service Representative - IMMEDIATE HIRE
- Milford, CT (14 miles from Branford, CT)
- 5 days ago
- Milford, CT (14 miles from Branford, CT)
- 5 days ago
TEKsystems Customer Service Representative - IMMEDIATE HIRE in Milford , Connecticut Immediate Customer Service Representative Needed Exciting Job Opportunity with Room for Advancement - Full Training...
Customer Service Representative
- North Haven, CT (7 miles from Branford, CT)
- 6 days ago
- North Haven, CT (7 miles from Branford, CT)
- 6 days ago
We are seeking a detail-oriented and customer-focused Customer Support Specialist to join our team in North Haven. In this role, you will be responsible for providing exceptional support to...
Customer Service - Facility Maintenance Services
- Bridgeport, CT (22 miles from Branford, CT)
- 6 days ago
- Bridgeport, CT (22 miles from Branford, CT)
- 6 days ago
Position Requirements Job Requirements: At least 3 years of customer service representative experience Previous experience within the facility maintenance or construction industries is a plus A consistent...
Customer Service Reapresentative
- Milford, CT (14 miles from Branford, CT)
- 6 days ago
- Milford, CT (14 miles from Branford, CT)
- 6 days ago
center experience preferred Data Entry/Multi-tasking skills Communication Skills Experience with high volume of inbound calls A High School degree is needed Must be comfortable working rotating saturdays...
- Derby, CT (15 miles from Branford, CT)
- 6 days ago
- Derby, CT (15 miles from Branford, CT)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
- Old Saybrook, CT (21 miles from Branford, CT)
- 7 days ago
- Old Saybrook, CT (21 miles from Branford, CT)
- 7 days ago
Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means...
Demographic Data for Branford, CT
Moving to Branford, CT? Find some basic demographic data about Branford, CT below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Branford, CT
Highest Education Level
Customer Service Representatives in Branford, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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