Customer Service Representative Jobs in Beacon Falls, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Account Representative
- Bristol, CT (17 miles from Beacon Falls, CT)
- 2 hours ago
- Bristol, CT (17 miles from Beacon Falls, CT)
- 2 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $16.62 per hour - $19.55 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Shelton, CT (9 miles from Beacon Falls, CT)
- 2 hours ago
- Shelton, CT (9 miles from Beacon Falls, CT)
- 2 hours ago
Description About Us: At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting...
One Stop - Customer Service Assistant
- Cheshire, CT (9 miles from Beacon Falls, CT)
- 2 hours ago
- Cheshire, CT (9 miles from Beacon Falls, CT)
- 2 hours ago
About the role What is in it for you Job Description We're looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will...
Pharmacy Customer Service Associate
- Seymour, CT (4 miles from Beacon Falls, CT)
- 14 hours ago
- Seymour, CT (4 miles from Beacon Falls, CT)
- 14 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Excutive/Senior Adminstrative Assistant w Customer service
- Newington, CT (24 miles from Beacon Falls, CT)
- 1 day ago
- Newington, CT (24 miles from Beacon Falls, CT)
- 1 day ago
We are seeking a Administrative Assistant in the Trade to join our team! You will perform clerical and administrative functions in order to drive company success. Prefer candidates with are those...
- Southbury, CT (9 miles from Beacon Falls, CT)
- 1 day ago
- Southbury, CT (9 miles from Beacon Falls, CT)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Support Specialist Intern (29094)
- Meriden, CT (16 miles from Beacon Falls, CT)
- 1 day ago
- Meriden, CT (16 miles from Beacon Falls, CT)
- 1 day ago
Customer Support Specialist Intern Job Details Job Location Meriden CT - Meriden, CT Description Job Summary The Intern assists the assigned department with general administrative activities...
- New Haven, CT (11 miles from Beacon Falls, CT)
- 4 days ago
- New Haven, CT (11 miles from Beacon Falls, CT)
- 4 days ago
Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered,...
- New Haven, CT (11 miles from Beacon Falls, CT)
- 4 days ago
- New Haven, CT (11 miles from Beacon Falls, CT)
- 4 days ago
Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered,...
Bilingual Customer Service Specialist (Spanish)
- Bridgeport, CT (20 miles from Beacon Falls, CT)
- 4 days ago
- Bridgeport, CT (20 miles from Beacon Falls, CT)
- 4 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Wallingford, CT (12 miles from Beacon Falls, CT)
- 4 days ago
- Wallingford, CT (12 miles from Beacon Falls, CT)
- 4 days ago
Pay rate: $20.00-$22.00/Hour Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to...
Manager, Sales and Customer Service
- Trumbull, CT (14 miles from Beacon Falls, CT)
- 4 days ago
- Trumbull, CT (14 miles from Beacon Falls, CT)
- 4 days ago
Id : 73367, Title : Manager, Sales and Customer Service, Category : Stores, RequisitionType : Professional, JobGrade : null, RequisitionId : ...053, ExternalPostedStartDate : 2025-04-16T18:32:19...
Customer Service Representative
- Monroe, CT (11 miles from Beacon Falls, CT)
- 5 days ago
- Monroe, CT (11 miles from Beacon Falls, CT)
- 5 days ago
Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time
- Danbury, CT (21 miles from Beacon Falls, CT)
- 5 days ago
- Danbury, CT (21 miles from Beacon Falls, CT)
- 5 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Care Specialist II - Service
- Trumbull, CT (14 miles from Beacon Falls, CT)
- 5 days ago
- Trumbull, CT (14 miles from Beacon Falls, CT)
- 5 days ago
About CooperSurgical CooperSurgical is a leading fertility and women's healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter...
Demographic Data for Beacon Falls, CT
Moving to Beacon Falls, CT? Find some basic demographic data about Beacon Falls, CT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Beacon Falls, CT
Highest Education Level
Customer Service Representatives in Beacon Falls, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Telephone Skills
- Listening
- Friendliness
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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