Customer Service Representative Jobs in Lakewood, CO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Aurora, CO (14 miles from Lakewood, CO)
- 2 days ago
- Aurora, CO (14 miles from Lakewood, CO)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Specialist - Full-time
- Aurora, CO (14 miles from Lakewood, CO)
- 2 days ago
- Aurora, CO (14 miles from Lakewood, CO)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Operations Lead
- Aurora, CO (14 miles from Lakewood, CO)
- 7 days ago
- Aurora, CO (14 miles from Lakewood, CO)
- 7 days ago
Job Seekers can review the Job Applicant Privacy Policy by clicking here (. Job Description : We are immediately hiring a Customer Service Operations Lead in Aurora, CO for our Supply Chain...
Customer Service Parts Coordinator
- Denver, CO (13 miles from Lakewood, CO)
- 19 days ago
- Denver, CO (13 miles from Lakewood, CO)
- 19 days ago
Job Seekers can review the Job Applicant Privacy Policy by clicking here (. Job Description : START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE At Ryder, our most important competitive...
Bilingual (Spanish) Customer Service Specialist
- Littleton, CO (2 miles from Lakewood, CO)
- 2 hours ago
- Littleton, CO (2 miles from Lakewood, CO)
- 2 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Inside Customer Care Representative
- Aurora, CO (14 miles from Lakewood, CO)
- 2 hours ago
- Aurora, CO (14 miles from Lakewood, CO)
- 2 hours ago
Be part of the future! We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Castle Pines, CO (16 miles from Lakewood, CO)
- 3 hours ago
- Castle Pines, CO (16 miles from Lakewood, CO)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Aurora, CO (14 miles from Lakewood, CO)
- 3 hours ago
- Aurora, CO (14 miles from Lakewood, CO)
- 3 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Remote Customer Service Representative
- Denver, CO (13 miles from Lakewood, CO)
- 12 hours ago
- Denver, CO (13 miles from Lakewood, CO)
- 12 hours ago
Pearl Interactive Network Remote Customer Service Representative in Denver , Colorado Pearl Interactive Network is sourcing Remote Customer Service Representatives....
Remote WorkMember Service Representative or Senior - Parker, CO
- Parker, CO (17 miles from Lakewood, CO)
- 15 hours ago
- Parker, CO (17 miles from Lakewood, CO)
- 15 hours ago
The primary purpose of this position is to provide superior member service; driving member satisfaction and retention by helping members take full advantage of Ent's full range of products and...
Lead Retail Customer Service Associate
- Westminster, CO (14 miles from Lakewood, CO)
- 15 hours ago
- Westminster, CO (14 miles from Lakewood, CO)
- 15 hours ago
POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer...
Client Services Associate Experience
- Greenwood Village, CO (3 miles from Lakewood, CO)
- 16 hours ago
- Greenwood Village, CO (3 miles from Lakewood, CO)
- 16 hours ago
Job Description: Client Services Associate Experience The Role This role works closely with brokerage client services leadership to understand the key challenges and opportunities in building an...
Distribution Customer Service Representative
- Aurora, CO (14 miles from Lakewood, CO)
- 16 hours ago
- Aurora, CO (14 miles from Lakewood, CO)
- 16 hours ago
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we...
Distribution Customer Service Representative
- Aurora, CO (12 miles from Lakewood, CO)
- 18 hours ago
- Aurora, CO (12 miles from Lakewood, CO)
- 18 hours ago
Company Description Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain...
Demographic Data for Lakewood, CO
Moving to Lakewood, CO? Find some basic demographic data about Lakewood, CO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lakewood, CO
Highest Education Level
Customer Service Representatives in Lakewood, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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