Customer Service Representative Jobs in Lafayette, CO

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 130 Jobs
Raven Print and Marketing

Customer Service Representative

Customer Service Superstar Wanted - Print, Signs, Apparel & Promotionla Industry Are you a seasoned CSR expert with a passion for delivering exceptional results? We are on the hunt for a true...

Retail Customer Service Cashier

  • Berthoud, CO (18 miles from Lafayette, CO)
  • 7 hours ago
  • Berthoud, CO (18 miles from Lafayette, CO)
  • 7 hours ago

Req ID: 453047 Address: 3800 State Highway 56 Berthoud, CO, 80513 Benefits: * $14.42 - $15.00 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off *...

Member Service Representative Or Senior - 744000054078580

  • Thornton, CO (15 miles from Lafayette, CO)
  • 14 hours ago
  • Thornton, CO (15 miles from Lafayette, CO)
  • 14 hours ago

Member Service Representative Or Senior - Thornton, CO - ...580Essential FunctionsThe primary purpose of the Member Service Representative position is toprovide superior member service; driving...

Member Service Representative Or Senior - 744000054080335

  • Broomfield, CO (7 miles from Lafayette, CO)
  • 14 hours ago
  • Broomfield, CO (7 miles from Lafayette, CO)
  • 14 hours ago

Member Service Representative Or Senior - Broomfield, CO ...335Essential FunctionsThe primary purpose of the Member Service Representative position is toprovide superior member service; driving...

Customer Service Team Member - Part Time

  • Longmont, CO (10 miles from Lafayette, CO)
  • 14 hours ago
  • Longmont, CO (10 miles from Lafayette, CO)
  • 14 hours ago

Provides support as a member of the Front-End team to include providing all guest service functions according to procedure and holding a lasting impression on WFM customers' shopping experience....

Customer Service Representative (On-Site)

  • Westminster, CO (13 miles from Lafayette, CO)
  • 14 hours ago
  • Westminster, CO (13 miles from Lafayette, CO)
  • 14 hours ago

Customer Service Representative **Onsite - Westminster CO ** Description: -Will be supporting Back Up Care team (classified as Customer Care Specialist) -Work with a number of client companies (these...

Customer Support Representative, Level 1

  • Broomfield, CO (7 miles from Lafayette, CO)
  • 1 day ago
  • Broomfield, CO (7 miles from Lafayette, CO)
  • 1 day ago

First Things First - What We Can Offer You Responsible Time Off Comprehensive medical, dental, vision package with 100% employer paid options 401k/Retirement Plan with 6% employer match Generous...

Member Service Representative or Senior - Broomfield, CO

  • Broomfield, CO (7 miles from Lafayette, CO)
  • 1 day ago
  • Broomfield, CO (7 miles from Lafayette, CO)
  • 1 day ago

The primary purpose of this position is to provide superior member service; driving member satisfaction and retention by helping members take full advantage of Ent's full range of products and...

Customer Service Representative

  • Commerce City, CO (20 miles from Lafayette, CO)
  • 1 day ago
  • Commerce City, CO (20 miles from Lafayette, CO)
  • 1 day ago

Absolute Electrical, Plumbing, Heating & Air has an exciting opportunity for a Customer Service Representative....

Veterinary Assistant/Client Service Representative - Mesa Veterinary Hospital

  • Golden, CO (22 miles from Lafayette, CO)
  • 1 day ago
  • Golden, CO (22 miles from Lafayette, CO)
  • 1 day ago

Overview Mesa Veterinary Hospital is a busy 9-doctor veterinary hospital in Golden, CO. We're a patient and client-centered hospital dedicated to veterinary excellence, and we're growing our...

Customer Service Representative

  • Thornton, CO (15 miles from Lafayette, CO)
  • 3 days ago
  • Thornton, CO (15 miles from Lafayette, CO)
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative Lead - Golden, CO

  • Golden, CO (22 miles from Lafayette, CO)
  • 3 days ago
  • Golden, CO (22 miles from Lafayette, CO)
  • 3 days ago

Optum CO is seeking a Customer Service Representative Lead to join our team in Golden, CO. Optum is a clinician-led care organization that is changing the way clinicians work and live....

Customer Service Specialist (EB-1935367920)

  • Aurora, CO (23 miles from Lafayette, CO)
  • 3 days ago
  • Aurora, CO (23 miles from Lafayette, CO)
  • 3 days ago

Position Type Full-time, Temp-to-Hire (90-day evaluation) On-site position (No remote work) Long-term career opportunity Position Overview Seeking a dedicated Citizen Responder to serve as a vital...

Member Service Representative or Senior - Broomfield, CO

  • Westminster, CO (13 miles from Lafayette, CO)
  • 3 days ago
  • Westminster, CO (13 miles from Lafayette, CO)
  • 3 days ago

Company DescriptionEnt Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also...

Customer Service Representative

  • Northglenn, CO (11 miles from Lafayette, CO)
  • 3 days ago
  • Northglenn, CO (11 miles from Lafayette, CO)
  • 3 days ago

$500.00 Hiring Bonus to new employees after 90 days. Position located in our Northglenn CO location. Recovery Monitoring Solutions is a leading provider of treatment and electronic monitoring...

Demographic Data for Lafayette, CO

Moving to Lafayette, CO? Find some basic demographic data about Lafayette, CO below.


Local
National
32,318
1,080
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Lafayette, CO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Lafayette, CO offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Lafayette, CO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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