Customer Service Representative Jobs in Grand Junction, CO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
LoanMax- Customer Service Representative Are you looking for a stable, Full time position with career potential at an up-and-coming company? If so, you've come to the right place!...
- Fruita, CO (12 miles from Grand Junction, CO)
- 4 days ago
- Fruita, CO (12 miles from Grand Junction, CO)
- 4 days ago
+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...
Bilingual English and Spanish Customer Service Representative - Grand Junction, CO
- Grand Junction, CO
- 12 days ago
- Grand Junction, CO
- 12 days ago
Required Qualifications: High School Diploma/GED or equivalent work experience Must be 18 years of age or older 2+ years of customer service experience within a call center Experience with Microsoft...
About The Role Be a Customer Service Rockstar and help us continue our legacy of service excellence! Our Customer Support/Digital Branch Team is the voice of our company, and our strongest...
General Purpose The Customer Service Representative is an entry- level position that is focused on meeting the needs of Bank customers by providing exceptional customer service....
Customer Service Representative - Grand Junction
- Grand Junction, CO
- 28 days ago
- Grand Junction, CO
- 28 days ago
General Purpose The Customer Service Representative is an entry- level position that is focused on meeting the needs of Bank customers by providing exceptional customer service....
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Benefits: 401(k) Employee discounts Opportunity for advancement Training & development Wellness resources Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time...
Licensed Branch Customer Service and Sales Rep - Grand Junction, CO
- Grand Junction, CO
- 90+ days ago
- Grand Junction, CO
- 90+ days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Licensed Customer Service Representative The Auto Club Group is seeking Licensed Customer Service Representatives who can promote...
Customer Service Representative This position is only for people who like people. It requires patience and caring. We love our customers and would go to the ends of the earth for them....
Demographic Data for Grand Junction, CO
Moving to Grand Junction, CO? Find some basic demographic data about Grand Junction, CO below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Grand Junction, CO
Highest Education Level
Customer Service Representatives in Grand Junction, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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