Customer Service Representative Jobs in Glenwood Springs, CO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Classified Customer Service / Sales Representative
- Gypsum, CO (16 miles from Glenwood Springs, CO)
- 10 days ago
- Gypsum, CO (16 miles from Glenwood Springs, CO)
- 10 days ago
Classified Customer Service / Sales Representative Swift Communications Gypsum, CO Full-time Customer Service Posted on April 8, 2025 Weekdays (32-40 hours) - Opportunity for Advancement - Remote...
Customer Service Representative - Glenwood Springs
- Glenwood Springs, CO
- 21 days ago
- Glenwood Springs, CO
- 21 days ago
General Purpose The Customer Service Representative is an entry- level position that is focused on meeting the needs of Bank customers by providing exceptional customer service....
Adam Decker State Farm Customer Service Representative in Glenwood Springs , Colorado Are you outgoing and customer-focused? Do you enjoy working with the public?...
- Silt, CO (21 miles from Glenwood Springs, CO)
- 30+ days ago
- Silt, CO (21 miles from Glenwood Springs, CO)
- 30+ days ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Veterinary Client Service Representative
- Gypsum, CO (16 miles from Glenwood Springs, CO)
- 90+ days ago
- Gypsum, CO (16 miles from Glenwood Springs, CO)
- 90+ days ago
Position at Gypsum Animal Hospital Veterinary Client Service Representative Gypsum Animal Hospital Gyspum, CO Gypsum Animal Hospital is looking for Veterinary Client Service Representative (CSR)...
Demographic Data for Glenwood Springs, CO
Moving to Glenwood Springs, CO? Find some basic demographic data about Glenwood Springs, CO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Glenwood Springs, CO
Highest Education Level
Customer Service Representatives in Glenwood Springs, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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