Customer Service Representative Jobs in Fountain, CO

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 53 Jobs

Customer Service Advisor

  • Colorado Springs, CO (14 miles from Fountain, CO)
  • 6 days ago
  • Colorado Springs, CO (14 miles from Fountain, CO)
  • 6 days ago

As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line...

Customer Service Specialist

  • Fort Carson, CO (9 miles from Fountain, CO)
  • 9 days ago
  • Fort Carson, CO (9 miles from Fountain, CO)
  • 9 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Representative - Part-Time

  • Colorado Springs, CO (14 miles from Fountain, CO)
  • 8 hours ago
  • Colorado Springs, CO (14 miles from Fountain, CO)
  • 8 hours ago

Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a...

Customer Service Representative

  • Colorado Springs, CO (14 miles from Fountain, CO)
  • 1 day ago
  • Colorado Springs, CO (14 miles from Fountain, CO)
  • 1 day ago

Were seeking a Customer Service Representative to join a dynamic Customer Experience team in a direct-hire role....

Customer Service Rep(08664) - 1510 Chiles Ave.

  • Fort Carson, CO (9 miles from Fountain, CO)
  • 1 day ago
  • Fort Carson, CO (9 miles from Fountain, CO)
  • 1 day ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Associate - Temporary

  • Colorado Springs, CO (14 miles from Fountain, CO)
  • 2 days ago
  • Colorado Springs, CO (14 miles from Fountain, CO)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Retail Customer Service Cashier

  • Fountain, CO
  • 2 days ago
  • Fountain, CO
  • 2 days ago

Req ID: 452788 Address: 5505 Travel Plaza Drive Fountain, CO, 80817 Benefits: * $14.42 - $15.00 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off *...

Bilingual Customer Service Representative (Remote)

  • Colorado Springs, CO (14 miles from Fountain, CO)
  • 3 days ago
  • Colorado Springs, CO (14 miles from Fountain, CO)
  • 3 days ago

, CO 80920, USA Job Details Description Envision Radiology is looking for a Remote Customer Service Representative to join our team!...

Remote Work

Customer Service Rep(06365) - 7376 k McLaughlin Rd

  • Falcon, CO (24 miles from Fountain, CO)
  • 4 days ago
  • Falcon, CO (24 miles from Fountain, CO)
  • 4 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Agent - Colorado Springs

  • Colorado Springs, CO (14 miles from Fountain, CO)
  • 6 days ago
  • Colorado Springs, CO (14 miles from Fountain, CO)
  • 6 days ago

A degree or certificate in a related field preferred Required Experience Call center experience preferred. Computer experience and typing proficiency required....

Customer Advocate

  • Colorado Springs, CO (14 miles from Fountain, CO)
  • 6 days ago
  • Colorado Springs, CO (14 miles from Fountain, CO)
  • 6 days ago

Overview Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in...

Customer Service/Sales

  • Colorado Springs, CO (14 miles from Fountain, CO)
  • 6 days ago
  • Colorado Springs, CO (14 miles from Fountain, CO)
  • 6 days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Customer Service Account Associate - Colorado Springs

  • Colorado Springs, CO (14 miles from Fountain, CO)
  • 6 days ago
  • Colorado Springs, CO (14 miles from Fountain, CO)
  • 6 days ago

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation...

Customer Service Associate - Morning Shift

  • Colorado Springs, CO (14 miles from Fountain, CO)
  • 6 days ago
  • Colorado Springs, CO (14 miles from Fountain, CO)
  • 6 days ago

Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

Customer Service Representative

  • Colorado Springs, CO (14 miles from Fountain, CO)
  • 7 days ago
  • Colorado Springs, CO (14 miles from Fountain, CO)
  • 7 days ago

team as a Customer Service Representative....

Demographic Data for Fountain, CO

Moving to Fountain, CO? Find some basic demographic data about Fountain, CO below.


Local
National
31,621
347
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Fountain, CO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Fountain, CO offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Fountain, CO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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