Customer Service Representative Jobs in Fort Collins, CO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative will answer phones and emails. print and scan information to and from clients, enter data into the software system, and follow up with clients in a timely manner....
- Loveland, CO (16 miles from Fort Collins, CO)
- 4 days ago
- Loveland, CO (16 miles from Fort Collins, CO)
- 4 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Member Service Representative Or Senior - Loveland, CO - 744
- Loveland, CO (16 miles from Fort Collins, CO)
- 7 days ago
- Loveland, CO (16 miles from Fort Collins, CO)
- 7 days ago
Company DescriptionEnt Credit Union exists to improve the financial quality of life of the peoplewe serve. This mission drives us every day, but we are more than ourmission. We're also individuals...
Member Service Representative or Senior - Loveland, CO
- Loveland, CO (16 miles from Fort Collins, CO)
- 10 days ago
- Loveland, CO (16 miles from Fort Collins, CO)
- 10 days ago
The primary purpose of this position is to provide superior member service; driving member satisfaction and retention by helping members take full advantage of Ent's full range of products and...
ABOUT ADVANCED ENERGY Advanced Energy (Nasdaq: AEIS) is a global leader in the design and manufacturing of highly engineered, precision power conversion, measurement and control solutions for...
- Berthoud, CO (21 miles from Fort Collins, CO)
- 12 days ago
- Berthoud, CO (21 miles from Fort Collins, CO)
- 12 days ago
Overview Join an award-winning company! Who are we? Since 1967, Toll Brothers has been building luxury homes and communities in the best locations in the U.S. Today, we're a Fortune 500 company...
Customer Service Rep(06244) - 1018 Mahogany Way
- Severance, CO (15 miles from Fort Collins, CO)
- 17 days ago
- Severance, CO (15 miles from Fort Collins, CO)
- 17 days ago
Company Description About Us Team Max Impact is a growing Domino's franchise that operates in Northern Colorado and Southern Wyoming. We are always looking for enthusiastic, fun, and hard-working...
Representative!...
Customer Service Representative Co
- Windsor, CO (10 miles from Fort Collins, CO)
- 17 days ago
- Windsor, CO (10 miles from Fort Collins, CO)
- 17 days ago
Customer Service Representative CO Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company....
LOGISTICS/CUSTOMER SERVICE DELIVERY DRIVER - Johnstown (Part Time)
- Johnstown, CO (20 miles from Fort Collins, CO)
- 20 days ago
- Johnstown, CO (20 miles from Fort Collins, CO)
- 20 days ago
Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...
Retail Sales Associate / Customer Service
- Loveland, CO (16 miles from Fort Collins, CO)
- 23 days ago
- Loveland, CO (16 miles from Fort Collins, CO)
- 23 days ago
Responsibilities If youre looking for a customer sales associate / customer service position where you can positively change the lives of clients in a meaningful way, then look no further! As a...
LOGISTICS/CUSTOMER SERVICE DELIVERY DRIVER - Johnstown
- Johnstown, CO (20 miles from Fort Collins, CO)
- 28 days ago
- Johnstown, CO (20 miles from Fort Collins, CO)
- 28 days ago
Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Associate
- Loveland, CO (16 miles from Fort Collins, CO)
- 30+ days ago
- Loveland, CO (16 miles from Fort Collins, CO)
- 30+ days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service Rep(06339) - 1555 Main Street
- Windsor, CO (10 miles from Fort Collins, CO)
- 30+ days ago
- Windsor, CO (10 miles from Fort Collins, CO)
- 30+ days ago
Company Description About Us Team Max Impact is a growing Domino's franchise that operates in Northern Colorado and Southern Wyoming. We are always looking for enthusiastic, fun, and hard-working...
Demographic Data for Fort Collins, CO
Moving to Fort Collins, CO? Find some basic demographic data about Fort Collins, CO below.
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Salary for Customer Service Representative Jobs in Fort Collins, CO
Highest Education Level
Customer Service Representatives in Fort Collins, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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