Customer Service Representative Jobs in Fort Collins, CO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Specialist - Full-time
- Loveland, CO (16 miles from Fort Collins, CO)
- 1 day ago
- Loveland, CO (16 miles from Fort Collins, CO)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Experience Representative I Mountain Valley Bank - Fort Collins JOB SUMMARY: Demonstrate genuine interest and helpfulness when processing customer transactions and when identifying sales...
- Milliken, CO (23 miles from Fort Collins, CO)
- 5 days ago
- Milliken, CO (23 miles from Fort Collins, CO)
- 5 days ago
Client Service Representative Wage range $17.00 to $19.00 per hour We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission...
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Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Are you a customer-focused professional with a knack for sales? Do you thrive in a fast-paced environment where you can make a real impact? If so, we want you to join our growing insurance team!...
We are looking to add a Customer Service Representative to our team at Ashcroft Pet Resort!...
Customer Service Clinical Coordinator - Equine
- Fort Collins, CO
- 12 days ago
- Fort Collins, CO
- 12 days ago
Colorado State University Customer Service Clinical Coordinator - Equine in Fort Collins , Colorado Posting Detail Information Working TitleCustomer Service Clinical Coordinator - Equine Position...
Senior Client Service Representative - Employee Health and Benefits
- Loveland, CO (16 miles from Fort Collins, CO)
- 12 days ago
- Loveland, CO (16 miles from Fort Collins, CO)
- 12 days ago
Company: Marsh McLennan Agency Description: About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits,...
Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...
Customer Service Representative - Part-Time
- Fort Collins, CO
- 13 days ago
- Fort Collins, CO
- 13 days ago
Position Type: Temporary, 3-5 Months #FCO A local municipality is looking for an individual to temporarily join their team as a part-time Customer Service Representative!...
Would you like to join a team where you can make a difference and have fun doing it? Join Florida Tile! For over sixty years, Florida Tile has consistently taken the lead as an innovator by...
Licensed Branch Customer Service and Sales Rep - Fort Collins, CO
- Fort Collins, CO
- 15 days ago
- Fort Collins, CO
- 15 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Licensed Customer Service Representative The Auto Club Group is seeking Licensed Customer Service Representatives who can promote...
Description Customer Sales Associate Who are we? At Cobblestone, we're more than just a car care destination-we're a cornerstone of our communities in Arizona and Colorado. For over 25 years,...
Demographic Data for Fort Collins, CO
Moving to Fort Collins, CO? Find some basic demographic data about Fort Collins, CO below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Fort Collins, CO
Highest Education Level
Customer Service Representatives in Fort Collins, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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