Customer Service Representative Jobs in Castle Rock, CO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Team Member - Part Time Seasonal
- Lakewood, CO (24 miles from Castle Rock, CO)
- 1 hour ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 1 hour ago
Provides support as a member of the Front-End team to include providing all guest service functions according to procedure and holding a lasting impression on WFM customers' shopping experience....
- Centennial, CO (21 miles from Castle Rock, CO)
- 5 hours ago
- Centennial, CO (21 miles from Castle Rock, CO)
- 5 hours ago
Why we will love you You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at...
Retail Cashier and Customer Service
- Centennial, CO (21 miles from Castle Rock, CO)
- 5 hours ago
- Centennial, CO (21 miles from Castle Rock, CO)
- 5 hours ago
Why we will love you • 1 year sales or customer service experience preferred • High School Diploma or equivalent What you'll be doing day to day • Build loyalty by ensuring customers have a...
- Littleton, CO (22 miles from Castle Rock, CO)
- 13 hours ago
- Littleton, CO (22 miles from Castle Rock, CO)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Sales Associate / Customer Service
- Parker, CO (13 miles from Castle Rock, CO)
- 16 hours ago
- Parker, CO (13 miles from Castle Rock, CO)
- 16 hours ago
Overview Studio Benefits: Competitive pay Bonuses based on monthly conversion numbers A complimentary monthly massage at the studio 401k If working in a rewarding sales environment in a great...
Customer Service Registrar Part Time
- Lone Tree, CO (15 miles from Castle Rock, CO)
- 1 day ago
- Lone Tree, CO (15 miles from Castle Rock, CO)
- 1 day ago
Description Hourly Wage Estimate: 18.29 - 24.30 / hour Learn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors...
Medical Customer Service Representative
- Centennial, CO (21 miles from Castle Rock, CO)
- 1 day ago
- Centennial, CO (21 miles from Castle Rock, CO)
- 1 day ago
Now hiring a Medical Customer Service Representative for our premier client in Centennial, CO!...
- Lone Tree, CO (15 miles from Castle Rock, CO)
- 2 days ago
- Lone Tree, CO (15 miles from Castle Rock, CO)
- 2 days ago
Your Opportunity START DATE: July 7, 2025 At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status...
Eyewear Customer Service/Sales Advisor
- Highlands Ranch, CO (17 miles from Castle Rock, CO)
- 2 days ago
- Highlands Ranch, CO (17 miles from Castle Rock, CO)
- 2 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Pharmacy Customer Service Associate
- Littleton, CO (22 miles from Castle Rock, CO)
- 2 days ago
- Littleton, CO (22 miles from Castle Rock, CO)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Littleton, CO (22 miles from Castle Rock, CO)
- 2 days ago
- Littleton, CO (22 miles from Castle Rock, CO)
- 2 days ago
Are you looking for a fun, fast-paced, meaningful job? We are looking for a motivated, friendly, awesome person to be a part of our Client Service Representative (CSR) Team! Could this be you?...
- Highlands Ranch, CO (17 miles from Castle Rock, CO)
- 3 days ago
- Highlands Ranch, CO (17 miles from Castle Rock, CO)
- 3 days ago
Are you looking for a fun, fast-paced, meaningful job? We are looking for a motivated, friendly, awesome person to be a part of our Client Service Representative (CSR) Team! Could this be you?...
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Customer Service Associate - Temporary
- Highlands Ranch, CO (17 miles from Castle Rock, CO)
- 4 days ago
- Highlands Ranch, CO (17 miles from Castle Rock, CO)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Littleton, CO (22 miles from Castle Rock, CO)
- 5 days ago
- Littleton, CO (22 miles from Castle Rock, CO)
- 5 days ago
Benefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Are you someone who thrives in a welcoming, customer service-oriented environment? Do you...
Demographic Data for Castle Rock, CO
Moving to Castle Rock, CO? Find some basic demographic data about Castle Rock, CO below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Castle Rock, CO
Highest Education Level
Customer Service Representatives in Castle Rock, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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