Customer Service Representative Jobs in Boulder, CO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Raven Print and Marketing
- Lakewood, CO (24 miles from Boulder, CO)
- 11 days ago
- Raven Print and Marketing
- Lakewood, CO (24 miles from Boulder, CO)
- 11 days ago
Customer Service Superstar Wanted - Print, Signs, Apparel & Promotionla Industry Are you a seasoned CSR expert with a passion for delivering exceptional results? We are on the hunt for a true...
Customer Support Representative, Level 1
- Broomfield, CO (11 miles from Boulder, CO)
- 7 hours ago
- Broomfield, CO (11 miles from Boulder, CO)
- 7 hours ago
First Things First - What We Can Offer You Responsible Time Off Comprehensive medical, dental, vision package with 100% employer paid options 401k/Retirement Plan with 6% employer match Generous...
Member Service Representative or Senior - Broomfield, CO
- Broomfield, CO (11 miles from Boulder, CO)
- 10 hours ago
- Broomfield, CO (11 miles from Boulder, CO)
- 10 hours ago
The primary purpose of this position is to provide superior member service; driving member satisfaction and retention by helping members take full advantage of Ent's full range of products and...
Veterinary Assistant/Client Service Representative - Mesa Veterinary Hospital
- Golden, CO (23 miles from Boulder, CO)
- 11 hours ago
- Golden, CO (23 miles from Boulder, CO)
- 11 hours ago
Overview Mesa Veterinary Hospital is a busy 9-doctor veterinary hospital in Golden, CO. We're a patient and client-centered hospital dedicated to veterinary excellence, and we're growing our...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Westminster, CO (17 miles from Boulder, CO)
- 11 hours ago
- Westminster, CO (17 miles from Boulder, CO)
- 11 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Representative
- Thornton, CO (19 miles from Boulder, CO)
- 1 day ago
- Thornton, CO (19 miles from Boulder, CO)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative Lead - Golden, CO
- Golden, CO (23 miles from Boulder, CO)
- 2 days ago
- Golden, CO (23 miles from Boulder, CO)
- 2 days ago
Optum CO is seeking a Customer Service Representative Lead to join our team in Golden, CO. Optum is a clinician-led care organization that is changing the way clinicians work and live....
Member Service Representative or Senior - Broomfield, CO
- Westminster, CO (17 miles from Boulder, CO)
- 2 days ago
- Westminster, CO (17 miles from Boulder, CO)
- 2 days ago
Company DescriptionEnt Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also...
Customer Service Representative
- Northglenn, CO (17 miles from Boulder, CO)
- 2 days ago
- Northglenn, CO (17 miles from Boulder, CO)
- 2 days ago
$500.00 Hiring Bonus to new employees after 90 days. Position located in our Northglenn CO location. Recovery Monitoring Solutions is a leading provider of treatment and electronic monitoring...
Customer Service Representative
- Westminster, CO (17 miles from Boulder, CO)
- 3 days ago
- Westminster, CO (17 miles from Boulder, CO)
- 3 days ago
Requisition Number: 198900 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Customer Service Representative In-Office Position
- Broomfield, CO (11 miles from Boulder, CO)
- 3 days ago
- Broomfield, CO (11 miles from Boulder, CO)
- 3 days ago
Customer Service Representative Job Duties: Process external and internal orders efficiently and accurately (phone, fax, EDI, etc.)....
Customer Account Representative
- Arvada, CO (18 miles from Boulder, CO)
- 3 days ago
- Arvada, CO (18 miles from Boulder, CO)
- 3 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $16.62 per hour - $19.55 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative
- Brighton, CO (22 miles from Boulder, CO)
- 3 days ago
- Brighton, CO (22 miles from Boulder, CO)
- 3 days ago
Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...
Customer Service Representative
- Louisville, CO (6 miles from Boulder, CO)
- 3 days ago
- Louisville, CO (6 miles from Boulder, CO)
- 3 days ago
We are looking to add a Customer Service Representative to our team at Divine Canine CORE RESPONSIBILITES (include but are not limited to): Supports Mission, Vision and Values of Destination Pet....
Customer Service Specialist - Full-time
- Firestone, CO (12 miles from Boulder, CO)
- 3 days ago
- Firestone, CO (12 miles from Boulder, CO)
- 3 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Demographic Data for Boulder, CO
Moving to Boulder, CO? Find some basic demographic data about Boulder, CO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Boulder, CO
Highest Education Level
Customer Service Representatives in Boulder, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »