Customer Service Representative Jobs in Torrance, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Associate Agent Customer Service Representative
- Liberty Mutual Insurance
- Los Angeles, CA (10 miles from Torrance, CA)
- 5 days ago
- Liberty Mutual Insurance
- Los Angeles, CA (10 miles from Torrance, CA)
- 5 days ago
The Agent Customer Service Representative provides support and ease of doing business for our independent agents through offering complete and accurate information while providing a superb experience...
Remote Work
Veterinary Customer Service Representative
- Affordable Animal Hospital Eagle Rock
- Los Angeles, CA (10 miles from Torrance, CA)
- 12 days ago
- Affordable Animal Hospital Eagle Rock
- Los Angeles, CA (10 miles from Torrance, CA)
- 12 days ago
Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience preferred Compassionate and calm team player Ability to multi-task Strong...
- Anaheim, CA (20 miles from Torrance, CA)
- 18 hours ago
- Anaheim, CA (20 miles from Torrance, CA)
- 18 hours ago
Id : 29927, Title : Customer Service Clerk, Category : Administration, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...256, ExternalPostedStartDate : null, JobLevel : null,...
Bilingual Customer Service Rep (Local-REMOTE)
- Long Beach, CA (3 miles from Torrance, CA)
- 18 hours ago
- Long Beach, CA (3 miles from Torrance, CA)
- 18 hours ago
Our client, a US Fortune 1,000 company and a major process services provider to Government Health and Human services agencies in the US, seeks an accomplished "Bilingual Customer Service Rep...
Entry Level Customer Service Associate
- Norwalk, CA (14 miles from Torrance, CA)
- 18 hours ago
- Norwalk, CA (14 miles from Torrance, CA)
- 18 hours ago
Our ever-evolving team will be adding a fresh and innovative entry-level Customer Service Associate to our Sales and Customer Service Department. The entry-level Customer Service Associate who we...
Healthcare Customer Service Representative
- Anaheim, CA (20 miles from Torrance, CA)
- 23 hours ago
- Anaheim, CA (20 miles from Torrance, CA)
- 23 hours ago
JOB SUMMARY The Customer Service Representative provides support to providers and members by answering calls regarding eligibility, benefits, claims, and service authorizations....
Customer Service Team Member - Part Time
- Huntington Beach, CA (20 miles from Torrance, CA)
- 23 hours ago
- Huntington Beach, CA (20 miles from Torrance, CA)
- 23 hours ago
Provides support as a member of the Front-End team to include providing all guest service functions according to procedure and holding a lasting impression on WFM customers' shopping experience....
- Lakewood, CA (10 miles from Torrance, CA)
- 23 hours ago
- Lakewood, CA (10 miles from Torrance, CA)
- 23 hours ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Associate Client Advocate, Financial Institutions and Professional Services
- Los Angeles, CA (10 miles from Torrance, CA)
- 23 hours ago
- Los Angeles, CA (10 miles from Torrance, CA)
- 23 hours ago
The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal...
- Los Angeles, CA (10 miles from Torrance, CA)
- 23 hours ago
- Los Angeles, CA (10 miles from Torrance, CA)
- 23 hours ago
The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal...
NOW HIRING PART-TIME CUSTOMER SERVICE (Spanish/English)
- Pasadena, CA (24 miles from Torrance, CA)
- 1 day ago
- Pasadena, CA (24 miles from Torrance, CA)
- 1 day ago
ESTAMOS CONTRATANDO SERVICIO AL CLIENTE MEDIO TIEMPO (Espanol/Ingles) Were looking for bilingual (Spanish & English) people 18 and older to help with appointment setting and customer service in...
Accounts Receivables/Customer Service
- Los Angeles, CA (10 miles from Torrance, CA)
- 1 day ago
- Los Angeles, CA (10 miles from Torrance, CA)
- 1 day ago
Family owned gate company looking for a full-time accounts receivable representative. We specialize in automatic gate repair and installations. We also service phone systems and pedestrian doors....
- El Monte, CA (23 miles from Torrance, CA)
- 1 day ago
- El Monte, CA (23 miles from Torrance, CA)
- 1 day ago
Customer Service Assistant (Entry Level) We are seeking a full time customer service assistant Qualifications: - Bilingual in English and Mandarin or Cantonese - Detail oriented and quick learner...
Customer Service Representative
- Inglewood, CA (9 miles from Torrance, CA)
- 1 day ago
- Inglewood, CA (9 miles from Torrance, CA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Lynwood, CA (9 miles from Torrance, CA)
- 1 day ago
- Lynwood, CA (9 miles from Torrance, CA)
- 1 day ago
Our client in the aerospace and manufacturing industry is seeking a Planner/Customer Service Rep to join their team. As a Planner/Customer Service Rep, you will be part of the Commercial...
Demographic Data for Torrance, CA
Moving to Torrance, CA? Find some basic demographic data about Torrance, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Torrance, CA
Highest Education Level
Customer Service Representatives in Torrance, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »