Customer Service Representative Jobs in Santa Maria, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
We have an immediate opening for a full time Customer Service Representative....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative (Loan Consultant II - CA)
- Santa Maria, CA
- 5 days ago
- Santa Maria, CA
- 5 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Representative (Loan Consultant II - CA)
- Santa Maria, CA
- 7 days ago
- Santa Maria, CA
- 7 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
- Santa Ynez, CA (20 miles from Santa Maria, CA)
- 11 days ago
- Santa Ynez, CA (20 miles from Santa Maria, CA)
- 11 days ago
Overview Answers inbound calls from new and existing guests with the goal of increasing business through increased guest satisfaction, guest retention, and The Club card member experience....
Compensation Range: 19 to 40 Hourly Location: 2875 Santa Maria Way, Santa Maria, California 93455 United States of America Have you ever wished the open road could be your office? If so, then...
Summary This position is responsible for providing customer service to all customers, including scheduled or charter services. Responsibilities will also include ground operations, aircraft...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Operations Customer Service Rep - Community Bank of Santa Maria
- Santa Maria, CA
- 25 days ago
- Santa Maria, CA
- 25 days ago
Job Summary: Reporting to the Central Operations Officer, the Customer Service Representative will support the Operations Department in handling time-sensitive and back-end operations tasks completed...
BSA Customer Service Representative - Community Bank of Santa Maria
- Santa Maria, CA
- 25 days ago
- Santa Maria, CA
- 25 days ago
Job Summary: Reporting to the Bank Secrecy Act Officer, the BSA Customer Service Representative (CSR) will support the banks BSA/AML compliance efforts....
Sign-On Bonus Opportunity of up to $3,500* Pay Range: $50000 - $110000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling-...
- Lompoc, CA (23 miles from Santa Maria, CA)
- 45+ days ago
- Lompoc, CA (23 miles from Santa Maria, CA)
- 45+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
(8488) Nipomo: Customer Service Rep
- Nipomo, CA (17 miles from Santa Maria, CA)
- 60+ days ago
- Nipomo, CA (17 miles from Santa Maria, CA)
- 60+ days ago
Job Description As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us....
(7882) Lompoc: Customer Service Rep
- Lompoc, CA (23 miles from Santa Maria, CA)
- 60+ days ago
- Lompoc, CA (23 miles from Santa Maria, CA)
- 60+ days ago
Job Description As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us....
Demographic Data for Santa Maria, CA
Moving to Santa Maria, CA? Find some basic demographic data about Santa Maria, CA below.
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Salary for Customer Service Representative Jobs in Santa Maria, CA
Highest Education Level
Customer Service Representatives in Santa Maria, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Telephone Skills
- Listening
- Friendliness
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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