Customer Service Representative Jobs in Santa Clarita, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 95 Jobs
JVRC Insurance

Commerical Insurance Admin - CSR - Office Manager

  • JVRC Insurance
  • Westlake Village, CA (24 miles from Santa Clarita, CA)
  • 7 days ago
  • JVRC Insurance
  • Westlake Village, CA (24 miles from Santa Clarita, CA)
  • 7 days ago

We are a well-established Commercial Insurance Agency looking for full time candidates preferably with experience with processing certificates of insurance, insurance Administration, and CSR...

General Office Work/ Customer Service

  • Sun Valley, CA (22 miles from Santa Clarita, CA)
  • 1 hour ago
  • Sun Valley, CA (22 miles from Santa Clarita, CA)
  • 1 hour ago

Car Dealership in Sun Valley looking for someone who really enjoys the office environment. Primary responsibility would be filing and answering the phones and assisting customers. Other tasks...

Customer Service Representative

  • Canoga Park, CA (20 miles from Santa Clarita, CA)
  • 8 hours ago
  • Canoga Park, CA (20 miles from Santa Clarita, CA)
  • 8 hours ago

Service Center Canoga Park JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Bilingual Customer Service Representative

  • Moorpark, CA (22 miles from Santa Clarita, CA)
  • 16 hours ago
  • Moorpark, CA (22 miles from Santa Clarita, CA)
  • 16 hours ago

Bilingual Customer Service Representative Job Title: Customer Service Representative Location: Moorpark, CA Pay: $22/HR Schedule: Monday to Friday, 9:00 AM - 5:30 PM Company: Express Employment Job...

Customer Service Representative (Patient Registration)

  • Fillmore, CA (15 miles from Santa Clarita, CA)
  • 19 hours ago
  • Fillmore, CA (15 miles from Santa Clarita, CA)
  • 19 hours ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

CUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)

  • San Fernando, CA (16 miles from Santa Clarita, CA)
  • 1 day ago
  • San Fernando, CA (16 miles from Santa Clarita, CA)
  • 1 day ago

POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representative to support inbound customer service, help desk, technical...

Customer Service Representative

  • Santa Clarita, CA
  • 1 day ago
  • Santa Clarita, CA
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

(7734) Simi Valley: Customer Service Rep

  • Santa Susana, CA (14 miles from Santa Clarita, CA)
  • 1 day ago
  • Santa Susana, CA (14 miles from Santa Clarita, CA)
  • 1 day ago

Job DescriptionAs a Customer Service Representative (CSR), you are the first and sometimes the only impression of us....

Customer Service Representative HIGH PAY $20-25/HR

  • Encino, CA (22 miles from Santa Clarita, CA)
  • 2 days ago
  • Encino, CA (22 miles from Santa Clarita, CA)
  • 2 days ago

PLEASE EMAIL YOUR RESUME WITH YOUR PHONE NUMBER TO THE EMAIL ON THE POST* EMAIL:hannahn@greenpn dot com PHONE:... Green Power Network is a rapidly growing company in the solar industry. We are...

Customer Service Representative

  • Canyon Country, CA (7 miles from Santa Clarita, CA)
  • 4 days ago
  • Canyon Country, CA (7 miles from Santa Clarita, CA)
  • 4 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Store Manager (Sales, Customer Service)

  • Reseda, CA (19 miles from Santa Clarita, CA)
  • 4 days ago
  • Reseda, CA (19 miles from Santa Clarita, CA)
  • 4 days ago

Sign-On Bonus Opportunity of up to $3,500* Pay Range: $55000 - $120000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling-...

Customer Service Representative II, Retail Banking (Panorama , CA)

  • Panorama City, CA (19 miles from Santa Clarita, CA)
  • 5 days ago
  • Panorama City, CA (19 miles from Santa Clarita, CA)
  • 5 days ago

Salary Range: $18.61 - $25.10 ( Depending on knowledge, skills, abilities and location. Certain level jobs may be eligible for bonus, commission, and/or equity awards. ) Posting Date: March 7,...

Customer Service Representative III, Retail Banking (Panorama, CA)

  • Panorama City, CA (19 miles from Santa Clarita, CA)
  • 5 days ago
  • Panorama City, CA (19 miles from Santa Clarita, CA)
  • 5 days ago

Salary Range: $20.14 - $28.17 ( Depending on knowledge, skills, abilities and location. Certain level jobs may be eligible for bonus, commission, and/or equity awards. ) Posting Date: March 7,...

Customer Service Associate

  • Chatsworth, CA (13 miles from Santa Clarita, CA)
  • 5 days ago
  • Chatsworth, CA (13 miles from Santa Clarita, CA)
  • 5 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative (CSR)

  • Sun Valley, CA (22 miles from Santa Clarita, CA)
  • 5 days ago
  • Sun Valley, CA (22 miles from Santa Clarita, CA)
  • 5 days ago

Hydro-Jet & Rooter Services NEEDS FROM YOU: Must have Inbound heavy volume call center experience Answering phones & emails Inputting new work orders into the system for dispatch Scheduling service...

Demographic Data for Santa Clarita, CA

Moving to Santa Clarita, CA? Find some basic demographic data about Santa Clarita, CA below.


Local
National
39,536,271
996,598

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Santa Clarita, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Santa Clarita, CA offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Santa Clarita, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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