Customer Service Representative Jobs in Santa Clara, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Security Full Time Officer - $29/hr
- Menlo Park, CA (14 miles from Santa Clara, CA)
- 14 hours ago
- Menlo Park, CA (14 miles from Santa Clara, CA)
- 14 hours ago
Customer Service Security Full Time Officer - $29/hr (#725) Menlo Park, CA, United States of America $29.00 - $29.00 Overview Join one of the fastest-growing and largest privately-held security...
Customer Service Representative, Collision
- Sunnyvale, CA (4 miles from Santa Clara, CA)
- 18 hours ago
- Sunnyvale, CA (4 miles from Santa Clara, CA)
- 18 hours ago
The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....
Bilingual Customer Service Representative
- Santa Cruz, CA (22 miles from Santa Clara, CA)
- 1 day ago
- Santa Cruz, CA (22 miles from Santa Clara, CA)
- 1 day ago
Immediate 3+ month contract job available in Watsonville. Working with a local government agency, you'll be responsible for customer service, answering phones, providing general information to the...
Bilingual Insurance Agent (Sales, Customer Service)
- Hayward, CA (23 miles from Santa Clara, CA)
- 1 day ago
- Hayward, CA (23 miles from Santa Clara, CA)
- 1 day ago
Bilingual Insurance Agent (Sales, Customer Service) 3.2 3.2 out of 5 stars Hayward, CA 94544 Pay Range: $50000 - $110000 / year Sign-On Bonus Opportunity of up to $3,500* Our Perks:...
- Redwood City, CA (17 miles from Santa Clara, CA)
- 1 day ago
- Redwood City, CA (17 miles from Santa Clara, CA)
- 1 day ago
We are looking for a friendly and detail-oriented Customer Service Representative to join our rapidly expanding team. This position offers potential for growth within the company....
Customer Service Specialist - Now Hiring
- Newark, CA (12 miles from Santa Clara, CA)
- 1 day ago
- Newark, CA (12 miles from Santa Clara, CA)
- 1 day ago
Ready to put your highly in-demand customer service skill set into practice in a fast-paced environment? If you're an experienced professional who has demonstrated people skills, loves...
Customer Service/ Lot Attendant
- Sunnyvale, CA (4 miles from Santa Clara, CA)
- 2 days ago
- Sunnyvale, CA (4 miles from Santa Clara, CA)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service - Whole Foods
- Fremont, CA (14 miles from Santa Clara, CA)
- 2 days ago
- Fremont, CA (14 miles from Santa Clara, CA)
- 2 days ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
- Hayward, CA (23 miles from Santa Clara, CA)
- 2 days ago
- Hayward, CA (23 miles from Santa Clara, CA)
- 2 days ago
A local client is looking to hire a dynamic and friendly Reservation Agent to join their Hayward office. If you have excellent phone skills, a knack for learning new software, and a passion for...
Role Provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature. Leads other Customer Service personnel....
- Hayward, CA (21 miles from Santa Clara, CA)
- 2 days ago
- Hayward, CA (21 miles from Santa Clara, CA)
- 2 days ago
We are looking for an enthusiastic front desk employee to join our team. The individual must be reliable, self motivated, on time and friendly. Opportunity for growth. Will train!!! This position...
- Hayward, CA (23 miles from Santa Clara, CA)
- 3 days ago
- Hayward, CA (23 miles from Santa Clara, CA)
- 3 days ago
The Customer Service Specialist is responsive, accurate, and helpful. Providing top-tier localized customer service. Serving as an information hub between manufacturers, customers, service and...
- San Carlos, CA (20 miles from Santa Clara, CA)
- 3 days ago
- San Carlos, CA (20 miles from Santa Clara, CA)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Fremont, CA (14 miles from Santa Clara, CA)
- 3 days ago
- Fremont, CA (14 miles from Santa Clara, CA)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Santa Clara, CA
Moving to Santa Clara, CA? Find some basic demographic data about Santa Clara, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Santa Clara, CA
Highest Education Level
Customer Service Representatives in Santa Clara, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »