Customer Service Representative Jobs in San Bernardino, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 145 Jobs

Customer Service Rep I - Ssc

  • Corona, CA (22 miles from San Bernardino, CA)
  • 11 hours ago
  • Corona, CA (22 miles from San Bernardino, CA)
  • 11 hours ago

Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM!...

Customer Service Representative

  • Moreno Valley, CA (15 miles from San Bernardino, CA)
  • 17 hours ago
  • Moreno Valley, CA (15 miles from San Bernardino, CA)
  • 17 hours ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Bilingual Customer Service Driver (Spanish)

  • Ontario, CA (20 miles from San Bernardino, CA)
  • 17 hours ago
  • Ontario, CA (20 miles from San Bernardino, CA)
  • 17 hours ago

Job Listing ID: 4229372 Job Title: Bilingual Customer Service Driver (Spanish) Application Deadline: 06/08/2025Job Location: Ontario Date Posted: 03/11/2025Hours Worked Per Week: 40 Shift: Day...

Customer Service Response Clerk

  • Corona, CA (22 miles from San Bernardino, CA)
  • 20 hours ago
  • Corona, CA (22 miles from San Bernardino, CA)
  • 20 hours ago

Are you looking for a job opportunity where you can advance your skills and experience? Staffmark has an outstanding opportunity for you! We are looking to fill a Customer Service Response Clerk...

Customer Service Representative

  • Fontana, CA (8 miles from San Bernardino, CA)
  • 21 hours ago
  • Fontana, CA (8 miles from San Bernardino, CA)
  • 21 hours ago

service representatives....

Part Time - Outlet Customer Service Associate - Flexible

  • San Bernardino, CA
  • 1 day ago
  • San Bernardino, CA
  • 1 day ago

Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating,...

Retail Cashier/Customer Service

  • Moreno Valley, CA (15 miles from San Bernardino, CA)
  • 1 day ago
  • Moreno Valley, CA (15 miles from San Bernardino, CA)
  • 1 day ago

Jacksons Retail Cashier/Customer Service in Moreno Valley , California Retail Cashier/Customer Service Moreno Valley, CA, USA Store 214, 15980 Perris Blvd, Moreno Valley, California, United States...

Customer Experience Representative

  • Ontario, CA (20 miles from San Bernardino, CA)
  • 1 day ago
  • Ontario, CA (20 miles from San Bernardino, CA)
  • 1 day ago

Additional Skills & Qualifications Customer service experience Call center experience Customer support experience Account management experience Experience with purchase orders Sales experience Pay and...

Part-Time Retail Sales Associate

  • Riverside, CA (9 miles from San Bernardino, CA)
  • 1 day ago
  • Riverside, CA (9 miles from San Bernardino, CA)
  • 1 day ago

Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...

Customer Service

  • Corona, CA (22 miles from San Bernardino, CA)
  • 2 days ago
  • Corona, CA (22 miles from San Bernardino, CA)
  • 2 days ago

Job Title: Customer Service Location: Corona, CA (onsite) Schedule: Mon-Fri 8am-5pm Pay Range: $20-$22 DOE SUMMARY: As an equal member of a team, you will exceed customers expectations of our...

Customer Service Representative Needed - In-Person - Full Time

  • Riverside, CA (9 miles from San Bernardino, CA)
  • 2 days ago
  • Riverside, CA (9 miles from San Bernardino, CA)
  • 2 days ago

As a customer Service Representative, you will become one of the faces of our company! Microflex Film is a manufacturer of flexible and rigid packaging....

Customer Service Associate - Temporary

  • Chino, CA (22 miles from San Bernardino, CA)
  • 2 days ago
  • Chino, CA (22 miles from San Bernardino, CA)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Ontario, CA (20 miles from San Bernardino, CA)
  • 2 days ago
  • Ontario, CA (20 miles from San Bernardino, CA)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service - Self Storage Manager

  • Corona, CA (22 miles from San Bernardino, CA)
  • 3 days ago
  • Corona, CA (22 miles from San Bernardino, CA)
  • 3 days ago

Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including...

Client Service Representative

  • Ontario, CA (20 miles from San Bernardino, CA)
  • 3 days ago
  • Ontario, CA (20 miles from San Bernardino, CA)
  • 3 days ago

If you are interested in working in a modern hospital with great doctors, experienced staff members and state of the art equipment, then look no further. VCA California Veterinary Specialists here...

Demographic Data for San Bernardino, CA

Moving to San Bernardino, CA? Find some basic demographic data about San Bernardino, CA below.


Local
National
258,420
3,326
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in San Bernardino, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in San Bernardino, CA offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in San Bernardino, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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