Customer Service Representative Jobs in Sacramento, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Title: E-Commerce Customer Service Associate Location: Downtown Sacramento, CA (E-Commerce Warehouse) FLSA: Part-Time, Non-Exempt Pay Rate: $18.50/hour Job Summary: Sacramento Kings Retail...
Customer Service/Laundromat Attendant (North Highlands Area)
- Sacramento, CA
- 2 hours ago
- Sacramento, CA
- 2 hours ago
Laundromat attendant position available. PART TIME must be able to work week nights. $20/hour pay. QUALIFICATIONS: -Prior laundromat experience is a plus! -Must be friendly, reliable, and hard...
- Rocklin, CA (20 miles from Sacramento, CA)
- 2 hours ago
- Rocklin, CA (20 miles from Sacramento, CA)
- 2 hours ago
Pay Range: $17.00 - $22.50 POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a...
1.0 FTE Full time Day - 08 Hour R2547008 Remote USA 108530007 Rev Cycle Self Pay Mgmt Office Finance & Revenue Cycle If you're ready to be part of our legacy of hope and innovation, we encourage...
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Company: { alpha auto sac llc ] - Used Car Dealership Job Summary: We are seeking a dedicated and enthusiastic Customer Service Representative/sales/digital marketing to join our team at a leading used...
Club Customer Service Outfitter
- Rocklin, CA (20 miles from Sacramento, CA)
- 1 day ago
- Rocklin, CA (20 miles from Sacramento, CA)
- 1 day ago
Pay Range: $17.00 - $22.50 POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a...
Customer Service Branch Associate / Delivery Driver - Automotive Finishes
- Sacramento, CA
- 1 day ago
- Sacramento, CA
- 1 day ago
The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...
Customer Service Representative
- Roseville, CA (16 miles from Sacramento, CA)
- 1 day ago
- Roseville, CA (16 miles from Sacramento, CA)
- 1 day ago
Service Center Roseville - Industrial S JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited...
Service Representative....
Wilson Language Training Customer Success Specialist in Sacramento , California Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are...
Were always looking for diverse, talented, service-oriented people to join our exceptional team. Teller (Member Service Representative I) The pay range for this position is listed below. Our pay...
International Customer Service Representative
- Roseville, CA (16 miles from Sacramento, CA)
- 2 days ago
- Roseville, CA (16 miles from Sacramento, CA)
- 2 days ago
SUMMARY/OBJECTIVE: The Customer Service International Representative II under limited supervision, performs a wide variety of routine support activities in the international customer service...
Team Lead, Customer Service (Must Have Prior Pharmacy & Medical Benefits Knowledge)
- Sacramento, CA
- 3 days ago
- Sacramento, CA
- 3 days ago
Collaboration Opportunities: Team Leads work directly with our Supervisors and Customer Service Representatives (CSR's) to assist with providing support to health plan members, providers and/or their...
WindStream Communications Analyst II-Customer Service in Sacramento , California Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers...
Demographic Data for Sacramento, CA
Moving to Sacramento, CA? Find some basic demographic data about Sacramento, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Sacramento, CA
Highest Education Level
Customer Service Representatives in Sacramento, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »