Customer Service Representative Jobs in Riverside, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Corona, CA (13 miles from Riverside, CA)
- 6 hours ago
- Corona, CA (13 miles from Riverside, CA)
- 6 hours ago
Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM!...
Customer Service Representative
- Moreno Valley, CA (11 miles from Riverside, CA)
- 12 hours ago
- Moreno Valley, CA (11 miles from Riverside, CA)
- 12 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Bilingual Customer Service Driver (Spanish)
- Ontario, CA (16 miles from Riverside, CA)
- 12 hours ago
- Ontario, CA (16 miles from Riverside, CA)
- 12 hours ago
Job Listing ID: 4229372 Job Title: Bilingual Customer Service Driver (Spanish) Application Deadline: 06/08/2025Job Location: Ontario Date Posted: 03/11/2025Hours Worked Per Week: 40 Shift: Day...
Customer Service Response Clerk
- Corona, CA (13 miles from Riverside, CA)
- 14 hours ago
- Corona, CA (13 miles from Riverside, CA)
- 14 hours ago
Are you looking for a job opportunity where you can advance your skills and experience? Staffmark has an outstanding opportunity for you! We are looking to fill a Customer Service Response Clerk...
Customer Service Representative
- Fontana, CA (7 miles from Riverside, CA)
- 15 hours ago
- Fontana, CA (7 miles from Riverside, CA)
- 15 hours ago
service representatives....
Part Time - Outlet Customer Service Associate - Flexible
- San Bernardino, CA (9 miles from Riverside, CA)
- 1 day ago
- San Bernardino, CA (9 miles from Riverside, CA)
- 1 day ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating,...
Retail Cashier/Customer Service
- Moreno Valley, CA (11 miles from Riverside, CA)
- 1 day ago
- Moreno Valley, CA (11 miles from Riverside, CA)
- 1 day ago
Jacksons Retail Cashier/Customer Service in Moreno Valley , California Retail Cashier/Customer Service Moreno Valley, CA, USA Store 214, 15980 Perris Blvd, Moreno Valley, California, United States...
Customer Experience Representative
- Ontario, CA (16 miles from Riverside, CA)
- 1 day ago
- Ontario, CA (16 miles from Riverside, CA)
- 1 day ago
Additional Skills & Qualifications Customer service experience Call center experience Customer support experience Account management experience Experience with purchase orders Sales experience Pay and...
- Phillips Ranch, CA (22 miles from Riverside, CA)
- 1 day ago
- Phillips Ranch, CA (22 miles from Riverside, CA)
- 1 day ago
We're looking for an Entry-Level Customer Service Assistant to help grow our newly acquired market, specifically in the Inland Empire. In this role, you will have high expectations and be...
Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...
- Corona, CA (13 miles from Riverside, CA)
- 1 day ago
- Corona, CA (13 miles from Riverside, CA)
- 1 day ago
Job Title: Customer Service Location: Corona, CA (onsite) Schedule: Mon-Fri 8am-5pm Pay Range: $20-$22 DOE SUMMARY: As an equal member of a team, you will exceed customers expectations of our...
Customer Service Representative Needed - In-Person - Full Time
- Riverside, CA
- 2 days ago
- Riverside, CA
- 2 days ago
As a customer Service Representative, you will become one of the faces of our company! Microflex Film is a manufacturer of flexible and rigid packaging....
Customer Service Associate - Temporary
- Chino, CA (15 miles from Riverside, CA)
- 2 days ago
- Chino, CA (15 miles from Riverside, CA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Ontario, CA (16 miles from Riverside, CA)
- 2 days ago
- Ontario, CA (16 miles from Riverside, CA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service - Self Storage Manager
- Corona, CA (13 miles from Riverside, CA)
- 3 days ago
- Corona, CA (13 miles from Riverside, CA)
- 3 days ago
Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including...
Demographic Data for Riverside, CA
Moving to Riverside, CA? Find some basic demographic data about Riverside, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Riverside, CA
Highest Education Level
Customer Service Representatives in Riverside, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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