Customer Service Representative Jobs in Riverside, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Teller (Member Service Representative I)
- Upland, CA (19 miles from Riverside, CA)
- 13 hours ago
- Upland, CA (19 miles from Riverside, CA)
- 13 hours ago
Were always looking for diverse, talented, service-oriented people to join our exceptional team. Teller (Member Service Representative I) The pay range for this position is listed below. Our pay...
- Corona, CA (13 miles from Riverside, CA)
- 15 hours ago
- Corona, CA (13 miles from Riverside, CA)
- 15 hours ago
AppleOne has partnered with a Fuel and Lubricant company in Corona, CA to assist with hiring a Customer Service Representative....
- Chino, CA (15 miles from Riverside, CA)
- 20 hours ago
- Chino, CA (15 miles from Riverside, CA)
- 20 hours ago
Customer Service Associate (Full-Time / Part-Time) Location: Chino, CA (On-site) Pay: $20/hour to $22/hour based on experience. 30 min paid lunch break Start Date: ASAP About the Role: We're...
Bilingual Customer Service Rep (Local-REMOTE)
- Fontana, CA (7 miles from Riverside, CA)
- 20 hours ago
- Fontana, CA (7 miles from Riverside, CA)
- 20 hours ago
Our client, a US Fortune 1,000 company and a major process services provider to Government Health and Human services agencies in the US, seeks an accomplished "Bilingual Customer Service Rep...
- Chino, CA (15 miles from Riverside, CA)
- 21 hours ago
- Chino, CA (15 miles from Riverside, CA)
- 21 hours ago
At Jackson Hewitt, and its Franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency....
Pharmacy Customer Service Associate
- Moreno Valley, CA (11 miles from Riverside, CA)
- 22 hours ago
- Moreno Valley, CA (11 miles from Riverside, CA)
- 22 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Highland, CA (14 miles from Riverside, CA)
- 22 hours ago
- Highland, CA (14 miles from Riverside, CA)
- 22 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Bloomington, CA (4 miles from Riverside, CA)
- 1 day ago
- Bloomington, CA (4 miles from Riverside, CA)
- 1 day ago
The purpose of the Customer Service Representative role is to ensure all the data entry, scheduling updates, and shipping documents are processed accurately to support daily warehouse operations and...
Sales and Customer Service Representative
- Moreno Valley, CA (11 miles from Riverside, CA)
- 1 day ago
- Moreno Valley, CA (11 miles from Riverside, CA)
- 1 day ago
Company: STATE FARM INSURANCE AGENTS in Moreno Valley Office hours is from 9am to 5pm. Seeking for SALES Specialist for INSURANCE and FINANCIAL products who has the initiative and is...
The County of Riversides Department of Public Social Services (DPSS) is seeking a Customer Support Representative II who will be assigned to Riverside, CA. The incumbent will serve in the...
Is 2025 going to be your year? Are you looking for a career that rewards your performance and drive? Do you love being busy, so your day flies by? JOB DESCRIPTION: Parts Problem Solver. Help...
Customer Service Representative- Temp Conversion
- Rialto, CA (7 miles from Riverside, CA)
- 1 day ago
- Rialto, CA (7 miles from Riverside, CA)
- 1 day ago
Summary: In the position of Customer Service Rep you will be Responsible for processing sales orders. Act as a liaison, provide product/services information, answer questions, and resolve emerging...
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
- Bloomington, CA (4 miles from Riverside, CA)
- 2 days ago
- Bloomington, CA (4 miles from Riverside, CA)
- 2 days ago
Old Dominion Freight Line is currently recruiting for a Customer Service Representative to join our OD Family Culture....
WAREHOUSE CUSTOMER SERVICE REPRESENTATIVE Shift/Schedule Monday - Friday, 7:00am - 3:30pm Text DELIVER to 88300 to apply or check out more jobs at www.workatGEODIS.com!...
Demographic Data for Riverside, CA
Moving to Riverside, CA? Find some basic demographic data about Riverside, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Riverside, CA
Highest Education Level
Customer Service Representatives in Riverside, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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