Customer Service Representative Jobs in Palmdale, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 61 Jobs

General Office Work/ Customer Service

  • Sun Valley, CA (23 miles from Palmdale, CA)
  • 1 hour ago
  • Sun Valley, CA (23 miles from Palmdale, CA)
  • 1 hour ago

Car Dealership in Sun Valley looking for someone who really enjoys the office environment. Primary responsibility would be filing and answering the phones and assisting customers. Other tasks...

Event/Customer Service

  • La Canada Flintridge, CA (17 miles from Palmdale, CA)
  • 1 hour ago
  • La Canada Flintridge, CA (17 miles from Palmdale, CA)
  • 1 hour ago

Special Venue, Event, customer service, friendly, out doors, company will train to assist and greet customers, apply now!! Company is eager to hire!!! EEO/AA Employer/Vet/Disabled. The Know Your...

Financial Center Client Service Representative

  • Pasadena, CA (23 miles from Palmdale, CA)
  • 2 days ago
  • Pasadena, CA (23 miles from Palmdale, CA)
  • 2 days ago

Job Description: Job Description: This job is responsible for providing a positive client experience that leads to improved client satisfaction. Key responsibilities include processing...

Sales Associate II

  • Arcadia, CA (24 miles from Palmdale, CA)
  • 2 days ago
  • Arcadia, CA (24 miles from Palmdale, CA)
  • 2 days ago

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful...

Customer Service Rep(08153) - 433 N. Glenoaks Blvd.

  • Burbank, CA (24 miles from Palmdale, CA)
  • 3 days ago
  • Burbank, CA (24 miles from Palmdale, CA)
  • 3 days ago

The following general description applies to all hourly store team member. Please read the detailed information listed belowCustomer Service RepresentativeJOB DUTIES Operate all equipment, Stock...

Part-Time Retail Sales Associate

  • Lancaster, CA (17 miles from Palmdale, CA)
  • 3 days ago
  • Lancaster, CA (17 miles from Palmdale, CA)
  • 3 days ago

Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...

Customer Service Crewmember - PT

  • Burbank, CA (24 miles from Palmdale, CA)
  • 3 days ago
  • Burbank, CA (24 miles from Palmdale, CA)
  • 3 days ago

Apply Job Type Part-time Description On April 28, 2021, Avelo took flight as America's first new airline in nearly 15 years - ushering in a new era of affordable, convenient, and reliable air...

Customer Service Representative

  • Canyon Country, CA (23 miles from Palmdale, CA)
  • 4 days ago
  • Canyon Country, CA (23 miles from Palmdale, CA)
  • 4 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative (CSR)

  • Sun Valley, CA (23 miles from Palmdale, CA)
  • 5 days ago
  • Sun Valley, CA (23 miles from Palmdale, CA)
  • 5 days ago

Hydro-Jet & Rooter Services NEEDS FROM YOU: Must have Inbound heavy volume call center experience Answering phones & emails Inputting new work orders into the system for dispatch Scheduling service...

Customer Service Representative

  • Pasadena, CA (23 miles from Palmdale, CA)
  • 6 days ago
  • Pasadena, CA (23 miles from Palmdale, CA)
  • 6 days ago

Service Center Pasadena - E Colorado Blvd JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited...

Customer Service Associate

  • Lancaster, CA (17 miles from Palmdale, CA)
  • 6 days ago
  • Lancaster, CA (17 miles from Palmdale, CA)
  • 6 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative - Bilingual

  • Arcadia, CA (24 miles from Palmdale, CA)
  • 6 days ago
  • Arcadia, CA (24 miles from Palmdale, CA)
  • 6 days ago

Bilingual Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning potential!...

Customer Service/Sales

  • Lancaster, CA (17 miles from Palmdale, CA)
  • 6 days ago
  • Lancaster, CA (17 miles from Palmdale, CA)
  • 6 days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Mortgage Customer Experience Specialist

  • Pasadena, CA (23 miles from Palmdale, CA)
  • 7 days ago
  • Pasadena, CA (23 miles from Palmdale, CA)
  • 7 days ago

Are you passionate about delivering exceptional customer experiences? Do you have a background in customer service, mortgage, or financial services? We is seeking a Customer Experience Specialist...

Customer Service Associate - Temporary

  • Lancaster, CA (17 miles from Palmdale, CA)
  • 9 days ago
  • Lancaster, CA (17 miles from Palmdale, CA)
  • 9 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Demographic Data for Palmdale, CA

Moving to Palmdale, CA? Find some basic demographic data about Palmdale, CA below.


Local
National
188,298
2,226
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Palmdale, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Palmdale, CA offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Palmdale, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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