Customer Service Representative Jobs in Palmdale, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 63 Jobs

NOW HIRING PART-TIME CUSTOMER SERVICE (Spanish/English)

  • Pasadena, CA (23 miles from Palmdale, CA)
  • 2 days ago
  • Pasadena, CA (23 miles from Palmdale, CA)
  • 2 days ago

ESTAMOS CONTRATANDO SERVICIO AL CLIENTE MEDIO TIEMPO (Espanol/Ingles) Were looking for bilingual (Spanish & English) people 18 and older to help with appointment setting and customer service in...

Customer Service Rep(08130) - 1411 Huntington Dr. Ste. 10

  • Duarte, CA (24 miles from Palmdale, CA)
  • 2 days ago
  • Duarte, CA (24 miles from Palmdale, CA)
  • 2 days ago

Company Description Job Description Customer Service Representative/ Driver JOB DUTIES Operate all equipment, Stock ingredients from delivery area to storage, work area, walk-in cooler, Prepare all...

Personal Banker (Member Service Representative III)

  • Pasadena, CA (23 miles from Palmdale, CA)
  • 4 days ago
  • Pasadena, CA (23 miles from Palmdale, CA)
  • 4 days ago

Were always looking for diverse, talented, service-oriented people to join our exceptional team. Personal Banker (Member Service Representative III) The pay range for this position is listed...

Customer Service Associate

  • Burbank, CA (24 miles from Palmdale, CA)
  • 4 days ago
  • Burbank, CA (24 miles from Palmdale, CA)
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Mortgage Processor/Customer Experience Specialist

  • Pasadena, CA (23 miles from Palmdale, CA)
  • 4 days ago
  • Pasadena, CA (23 miles from Palmdale, CA)
  • 4 days ago

Insight Global is looking to hire a Mortgage Processor/ Customer Experience Specialist to work for a large client in the Los Angeles area. This is a customer service role, operating in a call...

Part-Time Customer Service/Assistant Property Manager

  • Lancaster, CA (17 miles from Palmdale, CA)
  • 4 days ago
  • Lancaster, CA (17 miles from Palmdale, CA)
  • 4 days ago

West Coast Self-Storage has a part -time opening in Lancaster, CA for Customer Service/Assistant Property Manager. Ideal candidates would have retail sales and customer service experience and are...

Customer Service Representative

  • Pasadena, CA (23 miles from Palmdale, CA)
  • 4 days ago
  • Pasadena, CA (23 miles from Palmdale, CA)
  • 4 days ago

The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers needs in a timely...

Customer Experience Specialist III

  • Pasadena, CA (23 miles from Palmdale, CA)
  • 5 days ago
  • Pasadena, CA (23 miles from Palmdale, CA)
  • 5 days ago

center experience is a plus Financial Services and, if possible, mortgage industry experience preferred Good understanding of applicable Federal, State and Local mortgage regulations Capable communicator...

Pharmacy Customer Service Associate

  • Burbank, CA (24 miles from Palmdale, CA)
  • 5 days ago
  • Burbank, CA (24 miles from Palmdale, CA)
  • 5 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Pasadena, CA (23 miles from Palmdale, CA)
  • 6 days ago
  • Pasadena, CA (23 miles from Palmdale, CA)
  • 6 days ago

Service Representative We want you to join our team as a Customer Service Representative....

Airport Customer Service Agent

  • Burbank, CA (24 miles from Palmdale, CA)
  • 6 days ago
  • Burbank, CA (24 miles from Palmdale, CA)
  • 6 days ago

Airport Customer Service Agent CABUR - XU, 2627 N Hollywood Way, Burbank, California, United States of America Req #125 Wednesday, June 26, 2024 Job Summary As a customer service agent you are the...

Airport Customer Service Agent - NK

  • Burbank, CA (24 miles from Palmdale, CA)
  • 6 days ago
  • Burbank, CA (24 miles from Palmdale, CA)
  • 6 days ago

Airport Customer Service Agent - NK Burbank, CA, USA Req #1340 Tuesday, August 20, 2024 Job Summary As a customer service agent you are the first impression of a passengers airport experience....

Airport Customer Service Agent - UA

  • Burbank, CA (24 miles from Palmdale, CA)
  • 6 days ago
  • Burbank, CA (24 miles from Palmdale, CA)
  • 6 days ago

Airport Customer Service Agent - UA Burbank, CA, USA Req #1652 Tuesday, August 20, 2024 Job Summary As a customer service agent you are the first impression of a passengers airport experience....

Customer Service - Self Storage Manager

  • Arcadia, CA (24 miles from Palmdale, CA)
  • 9 days ago
  • Arcadia, CA (24 miles from Palmdale, CA)
  • 9 days ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Customer Service & E-Commerce Supervisor - Full Time

  • Burbank, CA (24 miles from Palmdale, CA)
  • 9 days ago
  • Burbank, CA (24 miles from Palmdale, CA)
  • 9 days ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

Demographic Data for Palmdale, CA

Moving to Palmdale, CA? Find some basic demographic data about Palmdale, CA below.


Local
National
188,298
2,226
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Palmdale, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Palmdale, CA offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Palmdale, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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