Customer Service Representative Jobs in Orange, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 384 Jobs

Customer Service Representative

  • Irvine, CA (6 miles from Orange, CA)
  • 9 days ago
  • Irvine, CA (6 miles from Orange, CA)
  • 9 days ago

At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance....

Customer Service Representative I

  • City of Industry, CA (17 miles from Orange, CA)
  • 1 hour ago
  • City of Industry, CA (17 miles from Orange, CA)
  • 1 hour ago

Who You Are: A Customer Service Representative that makes it a priority to ensure the customers and organization have the support they need by telephone, fax, or email....

Customer Service Representative

  • Diamond Bar, CA (14 miles from Orange, CA)
  • 1 hour ago
  • Diamond Bar, CA (14 miles from Orange, CA)
  • 1 hour ago

Purpose of Job: Our growing business is looking for a skilled problem solver to join our team as a Customer Service Representative....

Customer Service Associate

  • La Puente, CA (17 miles from Orange, CA)
  • 2 hours ago
  • La Puente, CA (17 miles from Orange, CA)
  • 2 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Fullerton, CA (6 miles from Orange, CA)
  • 2 hours ago
  • Fullerton, CA (6 miles from Orange, CA)
  • 2 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate - Temporary

  • La Puente, CA (17 miles from Orange, CA)
  • 2 hours ago
  • La Puente, CA (17 miles from Orange, CA)
  • 2 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Amazon Locker+ Customer Service Associate

  • La Habra, CA (12 miles from Orange, CA)
  • 2 hours ago
  • La Habra, CA (12 miles from Orange, CA)
  • 2 hours ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Pomona Women's Center - On-Call Client Advocate

  • Pomona, CA (14 miles from Orange, CA)
  • 4 hours ago
  • Pomona, CA (14 miles from Orange, CA)
  • 4 hours ago

Pomona Women's Center - On-Call Client Advocate 845 E Arrow Hwy, Pomona, CA 91767, USA Req #1071 Wednesday, March 12, 2025 HealthRIGHT 360 gives hope, builds health, and changes lives for people...

Customer Service Rep

  • Orange, CA
  • 4 hours ago
  • Orange, CA
  • 4 hours ago

Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments....

Customer Service Rep I - Ssc

  • Corona, CA (17 miles from Orange, CA)
  • 4 hours ago
  • Corona, CA (17 miles from Orange, CA)
  • 4 hours ago

Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM!...

AP Customer Service Rep.

  • Fountain Valley, CA (7 miles from Orange, CA)
  • 5 hours ago
  • Fountain Valley, CA (7 miles from Orange, CA)
  • 5 hours ago

The Customer Service Representative will scan and validate documents to be viewed in Onbase....

Remote Work

Customer Service Representative

  • Fullerton, CA (6 miles from Orange, CA)
  • 9 hours ago
  • Fullerton, CA (6 miles from Orange, CA)
  • 9 hours ago

Customer Service: Delivering best in class service to all patients and clients with professional and proactive approach. Maintain a professional appearance following the organizational dress...

Customer Service Rep

  • Lynwood, CA (22 miles from Orange, CA)
  • 10 hours ago
  • Lynwood, CA (22 miles from Orange, CA)
  • 10 hours ago

Schedule: 1st Shift 7:00am - 3:30pm ( may change due to business need) Location: Lynwood, CA 90262 Essential Functions: Review the MRP system with CS counterpart to ensure customer order due dates...

Customer Service Representative

  • Orange, CA
  • 11 hours ago
  • Orange, CA
  • 11 hours ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Bilingual Customer Service Driver (Spanish)

  • Ontario, CA (22 miles from Orange, CA)
  • 11 hours ago
  • Ontario, CA (22 miles from Orange, CA)
  • 11 hours ago

Job Listing ID: 4229372 Job Title: Bilingual Customer Service Driver (Spanish) Application Deadline: 06/08/2025Job Location: Ontario Date Posted: 03/11/2025Hours Worked Per Week: 40 Shift: Day...

Demographic Data for Orange, CA

Moving to Orange, CA? Find some basic demographic data about Orange, CA below.


Local
National
145,197
5,590
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Orange, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Orange, CA offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.5%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Orange, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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