Customer Service Representative Jobs in Orange, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Cypress, CA (10 miles from Orange, CA)
- 5 hours ago
- Cypress, CA (10 miles from Orange, CA)
- 5 hours ago
CUSTOMER SERVICE REPRESENTATIVE Location: Cypress, California Type: Contract Job #81242 APR has been engaged to identify a hardworking Customer Service Representative for one of our biggest clients...
23262 Customer Service Rep Trainee (Monday to Friday 8:00am to 5:00pm)
- Newport Beach, CA (13 miles from Orange, CA)
- 6 hours ago
- Newport Beach, CA (13 miles from Orange, CA)
- 6 hours ago
Essential Functions:- Completes and participates in all customer service training program curriculum and activities.- Attends and actively participates in instructor led trainings (ILTs) on topics...
Customer Service Representative
- Carson, CA (23 miles from Orange, CA)
- 6 hours ago
- Carson, CA (23 miles from Orange, CA)
- 6 hours ago
Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
- Anaheim, CA (7 miles from Orange, CA)
- 1 day ago
- Anaheim, CA (7 miles from Orange, CA)
- 1 day ago
Id : 29927, Title : Customer Service Clerk, Category : Administration, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...256, ExternalPostedStartDate : null, JobLevel : null,...
Bilingual Customer Service Rep (Local-REMOTE)
- Long Beach, CA (23 miles from Orange, CA)
- 1 day ago
- Long Beach, CA (23 miles from Orange, CA)
- 1 day ago
Our client, a US Fortune 1,000 company and a major process services provider to Government Health and Human services agencies in the US, seeks an accomplished "Bilingual Customer Service Rep...
Customer Support Representative
- Ontario, CA (22 miles from Orange, CA)
- 1 day ago
- Ontario, CA (22 miles from Orange, CA)
- 1 day ago
Our Customer Support Representatives are the driving force behind creating exceptional experiences and delivering unparalleled service to our valued customers. Known for their passion, dedication,...
Entry Level Customer Service Associate
- Norwalk, CA (15 miles from Orange, CA)
- 1 day ago
- Norwalk, CA (15 miles from Orange, CA)
- 1 day ago
Our ever-evolving team will be adding a fresh and innovative entry-level Customer Service Associate to our Sales and Customer Service Department. The entry-level Customer Service Associate who we...
Customer Service Representative
- Chino, CA (16 miles from Orange, CA)
- 1 day ago
- Chino, CA (16 miles from Orange, CA)
- 1 day ago
Are you or someone you know actively looking to step foot into a well known Automotive company? We are looking for skilled customer service representative's to support a high volume of inbound...
Customer Service Representative
- Placentia, CA (6 miles from Orange, CA)
- 1 day ago
- Placentia, CA (6 miles from Orange, CA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Healthcare Customer Service Representative
- Anaheim, CA (7 miles from Orange, CA)
- 1 day ago
- Anaheim, CA (7 miles from Orange, CA)
- 1 day ago
JOB SUMMARY The Customer Service Representative provides support to providers and members by answering calls regarding eligibility, benefits, claims, and service authorizations....
Customer Service Team Member - Part Time
- Huntington Beach, CA (10 miles from Orange, CA)
- 1 day ago
- Huntington Beach, CA (10 miles from Orange, CA)
- 1 day ago
Provides support as a member of the Front-End team to include providing all guest service functions according to procedure and holding a lasting impression on WFM customers' shopping experience....
- Lakewood, CA (16 miles from Orange, CA)
- 1 day ago
- Lakewood, CA (16 miles from Orange, CA)
- 1 day ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Member Service Representative (Part-Time) - Mission Viejo
- Mission Viejo, CA (22 miles from Orange, CA)
- 1 day ago
- Mission Viejo, CA (22 miles from Orange, CA)
- 1 day ago
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA,...
Customer Service Reprsentative
- Irvine, CA (6 miles from Orange, CA)
- 1 day ago
- Irvine, CA (6 miles from Orange, CA)
- 1 day ago
A small, close-knit company is seeking a reliable and professional Administrative Assistant to provide daily support to the General Manager and CEO. The ideal candidate will have strong invoicing...
Customer Service Center Associate (50.25)
- San Dimas, CA (22 miles from Orange, CA)
- 1 day ago
- San Dimas, CA (22 miles from Orange, CA)
- 1 day ago
Golden State Water Company is one of the largest investor-owned water utilities in the United States. We deliver quality, reliable water to more than 1 million people in over 80 communities...
Demographic Data for Orange, CA
Moving to Orange, CA? Find some basic demographic data about Orange, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Orange, CA
Highest Education Level
Customer Service Representatives in Orange, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »